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CheapFlightNow Reviews Summary
The company has garnered a mixed reputation, with customers appreciating the user-friendly website and competitive pricing, which often results in significant savings compared to competitors. Many users found the booking process straightforward and praised the quality of service provided by certain representatives. However, concerns frequently arose regarding hidden fees, particularly related to seat selection and baggage, leading to frustration among customers. Additionally, experiences with customer service varied, with some agents displaying excellent support while others were perceived as unhelpful or rude. Overall, while the company shows promise, addressing transparency in pricing and enhancing customer service consistency could improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Una experiencia verdaderamente muy buena y satisfactoria
All good service very satisfied with prices and service
It's a good booking experience with cheap flight now
It was easy to book but needs more information about flights
Ordering my ticket was easy and cheap. Definitely not time consuming i was done ordering my ticket in minutes.
Really efficient and easy; the process was very accesible and didn't charge any hidden fees
It was easy and the systems were great no interruptions or errors in the middle of the booking. I got the confirmation right after and in a few hours I got my ticket
After a mistake in assigning chairs, it was quickly corrected without the need to forward message. I liked that.
This is my first flight to Hawaii. This site led me to the best fare. Thanks
Crazy about these rates! But called to cancel window seat preference! First girl told me I needed to email to cancel. Called back young man cancelled seat request and set me up to be refunded. So thanks!
Not to bad to order, but will know how this company is later
Booked flight easily and quickly and would recommend to my friends
Well this my first time using this for my trip I hope everything goes well hope don't have to change again will try it this time mean while everything is good!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members