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CheapFlightNow Reviews Summary
The company has garnered a mixed reputation, with customers appreciating the user-friendly website and competitive pricing, which often results in significant savings compared to competitors. Many users found the booking process straightforward and praised the quality of service provided by certain representatives. However, concerns frequently arose regarding hidden fees, particularly related to seat selection and baggage, leading to frustration among customers. Additionally, experiences with customer service varied, with some agents displaying excellent support while others were perceived as unhelpful or rude. Overall, while the company shows promise, addressing transparency in pricing and enhancing customer service consistency could improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Quick easy and super convenient! Found tickets for a great price.
I have been looking for round trip airfare for quite some while into the Rochester area. It had been pricing high and then I stumbled into CjeapFlightNow. Anyway, not only did they have the cheapest flights, but they actually took me straight into my ultimate destination instead of an hour away!
I booked for someone else. Pricing was affordable compared to others and I like the PayPal option. Booking was done yesterday. It went well and was easy and simple. But, still waiting for the e-tickets.
It was easy to find the right flight. I was nervous booking but that's cause I haven't been home in 14 years. Thank u Cheapflightnow for making it easy
Marked no to all the add-ons and when I received my confirmation # it had added all of it in.
It was very easy to book! The only thing I didn't really care for was waiting to be confirmed!
Excellent support was provided for my request to change flight
Finish after I don't know they done and send it to email to snow
The booking was great starting from the beginning to the end.
Ok. When you book, if you have to stop for a while for whatever reason, when you go back, the prices keep going up as if there is price gouging. The luggage price was not included and I do not know what it will cost.
Thank you.
I'm frustrated, never had this experience and frustration. Will not use this agency again. Yes, the Customer Service clerk was helpful and understanding. Took over an hour and extra $ 600.00 to get this problem solved. Which was not of our doing, but of the airline. American Airline would not just changed it either. I understand this was not his fault, but that I have to pay fees to change a flight because of the airline changing there flight is ridiculous. There excuse, its 3rd party fee, so Agency charges me fees to change the connecting flights, because of the 1st flight in this series was changed by Philippines Airline. Never again I will use a 3rd party to book my flight.
It was very easy and I was able to do it from my phone
My experience is 100 percent good but please can you people give me 4days in turkey' when am coming back to America
It was so easy to schedule a round trip flight, I just put the dates in and it pulled up different flights for my liking and I picked the cheapest one!
It was a great experience. Very easy I dont want to do this now you are wasting my time
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members