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CheapFlightNow Reviews Summary
The company has garnered a mixed reputation, with customers appreciating the user-friendly website and competitive pricing, which often results in significant savings compared to competitors. Many users found the booking process straightforward and praised the quality of service provided by certain representatives. However, concerns frequently arose regarding hidden fees, particularly related to seat selection and baggage, leading to frustration among customers. Additionally, experiences with customer service varied, with some agents displaying excellent support while others were perceived as unhelpful or rude. Overall, while the company shows promise, addressing transparency in pricing and enhancing customer service consistency could improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very nice, easy and quickly purchase. I like this.
Cannot make online check in. Didn't receive the baggage policy which going to be added on my regional price. It's heads to be shown at the time of purchasing ticket
Good experience. Did not have any issues. Thanks for your help.
Good job guys, keep up the good work. I will be using this every time.
A seamless process and very professional customer service.
Easy to use and very efficient and effective. It's my go to for finding the cheapest flights
Reserved flight, called me with referral to phone # which was fax line, week later phone # is no longer in service. Finally call new ph # from forwarded e-mail to be told price has now gone from $273.00 to $500+, original reservation was cancelled?
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Ordering was easy, I was able to make choices for flexible timing if I needed to change the time frame and at no cost. I was also called by someone who recommended I buy insurance in case we had to cancel, it was $171 for both people so I agreed. The price was good for United (flying under ANA, mixed with Republic Airways). I have not yet had to change anything, so I can't say whether complications would be a problem, obviously. But so far it's been a good experience. If things work out and it completes with no problem, I will update this or add a review elsewhere, maybe Yelp.
Very fast and easy love the service all was great looking forward to travel
Everything was fine and fast. The information was clear and easy to read.
Actually this first time but I am satisfied
I was using another website and I had a very bad history with it as I didn't receive my cancellation amount 6 months ago
The website is easy to navigate with reasonable lower comparable pricing compared to other websites in same industry. Travel dates and times requested are convenient when choosing destination with a few having alternate dates
It was great booking a flight with my favorite airline. I am grateful
Good. I haven't travel with this airline before I'll check back
Good. Will chose you guys again to set me tickets.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members