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CheapFlightNow Reviews Summary
The company has garnered a mixed reputation, with customers appreciating the user-friendly website and competitive pricing, which often results in significant savings compared to competitors. Many users found the booking process straightforward and praised the quality of service provided by certain representatives. However, concerns frequently arose regarding hidden fees, particularly related to seat selection and baggage, leading to frustration among customers. Additionally, experiences with customer service varied, with some agents displaying excellent support while others were perceived as unhelpful or rude. Overall, while the company shows promise, addressing transparency in pricing and enhancing customer service consistency could improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy booking process to book a flight.
Although your survey is a bit much. I don't want to type an essay.
Quick and cheap- easy to follow and easy to book fare
No problems at any stage of the process with my ability to get the things I needed. I will be back for further flights.
Found what I was looking for and booked it hopefully things will go as planned
I followed up on my flight scheduling the next day after booking with CheapFlightNow and everything has checked out good. I checked with American Airlines and my flights are booked as planned. I upgraded my seating while on AA.com website and I am glad I am able to sit where I know I will be comfortable as I have long legs and need an isle seat to be comfortable. When I called CheapFlightNow customer service I was able to get through to a live operator and he was very helpful and courteous.
NOTHING NOTABLE ABOUT MY EXPERIENCE! It was neither a fast booking or slow. It did what was supposed to do.
Cumple con los tiempos dispuestos, la atención y la información oportuna
So far so good. I haven't gotten to the airport yet but booking online was easy.
Best rates i could find and the site is easy to use…. Very organized.
Por error marque seleccionar asiento en ventanilla y no pude dar vuelta a trás me cobraron más del doble o pagaba más o lo perdía todo pues no recomiendo está agencia de viajes.
Website it very easy to manuever. Usere friendly; excellent timely response. Will use site again to book any up coming flights
The booking information was very helpful! I have been forwarding to my uncle in hoping that he can also book the same trip with me.
User friendly / efficient / timely--best prices among all available booking sites
Easy to navigate and great prices. Would definitely use this site again.
I had to tried again.
A nice gentleman called me today to make aware that something happened with the ticket I purchased for my sister Graciela. He told me everything will be alright. I'm praying about it.
Martha Darnell
I like this service it's all good
I like the service you guys have thank you
I'm feeling good.
You can go to get good experiences like me
This is my first time to try this service. Hope I will enjoy it.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members