CEVA LogisticsReviews 752

Great, prompt customer service. Professional staff at depot and delivery.

In the beginning, It was difficult to get through to the right person to answer my questions ( my calls were going offshore to the Phillipines) but once I got throught to CEVA Brisbane everything was fine, I told her my situation, the operator on the phone was pleasant to deal with. Communication was very good after that, the driver communicated with us when our vehicle would be delivered.
Thank you.

Can not fault service at all. Extremely happy with all aspects of dealing with Ceva.

I went with CEVA purely based on price but also found each of the staff I spoke with to be great. The only reason for the 4 stars instead of 5 stars is on the day I wanted to collect my vehicle I ran multiple times late in the afternoon to check someone would still be there (traffic was really bad) and it rang out. But other than that its been a great experience.

Excellent service all round.Awesome staff(special mention to Zlate N and whole team).will definitely recommend and use again.

It was a pleasure dealing with your staff (thorough - friendly & price rite) I've dealt with 2 other carriers in the past with no complaints, the difference being good service.You were originally recommended to me via one of your drivers, originally I didn't ring you guys because I thought you were too big & possibly costly - once again pleasantly surprised thank you.

CEVA provide an excellent transport option to deliver my car from NSW to Tasmania within an agreed time frame. Their tracking portal gave up to date information on the location and delivery, and I receive a call from the local depot as soon as the car arrived. I can highly recommend this carrier for transporting vehicles.

My only concern is the inside of the rear window where it appears the soft top fabric has somehow bumped out of its normal position. Who can I talk to about this?

Easy to book, updates and arrived when stated to the minute.

Great service, prompt, reliable and on time. Will be using them again. 100%

My car was picked up on the arranged day in Brisbane, and delivered to my home address in Adelaide well within the estimated delivery time.
The truck driver called before coming to my residence to make sure someone was home on the day.
He was very friendly and obviously keen about his job and had a passion for cars.
I should most importantly add that the car was delivered in perfect condition. Very happy.

I found 7 days for pickup and delivery from Sydney to Brisbane to be double the duration expected.
Also, when booking only an estimate of the duration was available.

Highly professional service dealing with the team at Brisbane. Smooth drop off and pick up. However on the negative I did not like speaking to an overseas call centre when trying to get details about a local pick up during COVID-19.

Great service. Emily bubbly receptionist. Pleasure to deal with

Wonderful staff easy to communicate with and exceptional turn around

Lady dealing with me today was patronising unhelpful and rude. Spoke to me like i was stupid putting her hands up to
me in an aggressive manner. She did not know how to deescalate a customer issue. Needs customer serv with me to resolve an issue

Good service especially the office staff. Only issue was a delay picking up the car.

Very easy to trace. Support on chat. Efficient at call back and delivered as promised

Excellent service very easy tracking system. Very pleasant man on delivery to our door.