CARiDReviews 7,317

ABSOLUTELY THE WORST PRODUCT AND SERVICE OF ANY COMPANY I HAVE EVER DEALT WITH. I SURE HOPE NO ONE ELSE GETS SUCKED INTO THEIR LIES AND WORTHLESS PRODUCTS. THE EMPLOYEES SHOULD BE EMBARRASSED TO WORK FOR THIS COMPANY. The seat covers didn't fit, they refused to return the product. They refused to return my calls, they were extremely rude in their phone calls and emails. I am out over $500, and I want to help anyone else who may be considered purchasing from this company: DON'T DO IT! I would give them less than 1 star ratings if possible...

I wish there was an option for no stars. I also wish I had found this site before I order over $4,000.00 worth the rims! First it took over 3 months to receive my rims after no less than 4 delays and time changes. But I hung in there! After receiving the rims three were perfect but one is off round. The balancing equipment recommended replacing. I have sent two forms of supporting documentation to no avail. Today I was given two options, take the rim off and return for inspection or purchase a 5th wheel and receive a reimbursement if they find the defective rim should be warranties. The problem was found right out of the box! They were to call me with another solution but have not. My last resort, I will be hiring a lawyer to settle this. No I would not recommend CARiD to anyone looking for car parts.

Called for help on buying 2 Giovanna Dalars (all black) for the rear of my 2012 Charger RT to stagger them. Got Sal on the phone. He was rude and unprofessional. Told me I could only buy a set of wheels from them. Even bashed WTW corp (Giovanna Wheels) on how they do business. Needless to say I I have lost respect for Car ID for putting this guy on the phones to represent the company. I'm not sure if Id do business with them in the future.

Placed my order Order Date: 01/17/2014

The part was 48.00usd the ie package to be shipped invoice was for 170.00 ==>ups wanted 72.00 more
Sent the order back due to the cost over run. Tracking the package back to source and then asked and paid for the package to be reshipped uspo 12.00 more for shipping. They reshipped the package ups. And now ups says it not safe for the driver to bring the package to my door. More phone calls and emails than you would believe still no package, I will never deal with these fools again.
Good luck to you if you dare deal with this company.

Placed item in my cart and proceeded to check out but halted when I saw the $22 shipping charge. The 4:00am Saturday morning email response from the "Sales Department" put my internet fraud instincts on red alert! I replied voicing my disappointment in the shipping cost, they replied with a $19 shipping discount and a convenient link to complete the order. Decided to do a little research before going any further when I ran across the reviews on this site, they confirmed my suspicions, these folks are in some other country basically running a scam or some sort of money laundering operation. Sure you may eventually receive the product you ordered or something similar, but it's clear from the other reviews, this site is not about providing good products at a good price with good service, there is something else going on here, I am going to stay far, far away!

Ordered a pair of window visors for my suv and ended up receiving countless email communications stating that my purchase was on back order due to manufacturer delay. CarID reps provided me with so-called "discount" codes for my future purchases, but they were no good because they expire within days. I was offered more "discount" codes which i never received, and was given more excuses. I ended up receiving my order 2 months later. My second purchase was not any different. Best to go elsewhere to purchase your automotive parts, at least a company with good business practices!

HORRIBLE HORRIBLE BUSINESS ENTERPRISE! Flush the money or might as give it to salvation army for some good cause then to throw money away to them. They will tell you to cut the mates and send them the pictures. They will do everything to extend the time for the customer to file a complaint within the 30-45 day time with paypal. They will give assurances. If you have an issue with them, immediately call PAYPAL or your credit card company to hold the funds. They do not trust what they will say because we had a very bad experience with 3 customer service representatives. They will SIMPLY NOT REFUND your money as they did not do to ours. If the mats do not fit they will tell you to cut it. After you will cut it you cannot even potentially make a claim against the warranty. There are warranty on the mats and it covers design and defect. So, they tell you to cut the mates, so then you cannot make a claim against the warranty.

The week before Thanksgiving 2013, I assembled a tire and wheel package in a cart, but did not complete the purchase as I wanted to see if there would be any savings waiting until Black Friday.

Sure enough, their website showed "20% off everything plus 12% off with code BLACK12". I emptied the cart and started over. The price was NOT discounted 20% and the additional 12% discount was actually an 8% discount.

In webchat with the site, I asked why the discrepancy between the advertised discount and the actual discount. I was told that the 20% discount was reflected in the price. I explained that the black Friday price was the same as last weeks price so I did not believe him.

He made no attempt to explain why the 12% discount was only 8%, merely stating he was sorry for the inconvenience and I could go ahead and make the purchase and apply for the discount.

Now, this might all be a miscommunication, you can judge for yourself. I; however, will NEVER purchase anything from Carid.com.

The car floor mats I ordered from Lloyds Mats were sent by CARID.com I was out of town for a week and when I checked they were the wrong mats. I had trouble contacting Lloyds and finally found that I had to go to CARID. When I reached them it was one week too late for them to take back. When I complained they said if I cut them in half and send a picture the will credit me 45 dollars. I refuse to cut new perfectly good mats in half. But I will never do business with CARID or Lloyd Mats