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From the business
We sell remanufactured ECMs, PCMs, and TCMS for dodge, Jeep, Chrysler, ford and Mercedes. We also have a diesel line and service CAT, Cummins, and International. We have been in business since 2011. We are located in Raleigh NC and we have help over 100,000 people.
Car Computer Exchange Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and reliability of their products, as well as the straightforward ordering process. Many appreciate the prompt functionality of the parts received and the helpfulness of customer service representatives. However, common concerns include slow shipping times and occasional communication issues, particularly regarding the need for specific vehicle information before placing orders. While some customers experienced delays and minor product imperfections, overall satisfaction remains high, indicating a strong commitment to customer service and product excellence despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
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Would highly recommend this company for all your car computer needs,good product,great service,easy website to use,product showed up in great shape box not busted up or anything.would use this company again if needed,i've been a mechanic for 35 yrs,and my job now wants too us this company thanks again...
Fast,easy! Great pricing on my PCM for my 2008 Jeep Commander, Great Customer Service when I called to check to make sure my info was correct for the PCM I ordered
It was overall a satisfactory experience. There was some confusion about the order being R&R because I didn't see clearly that there was no stock on hand, so that delayed the process a bit, but other than that, everything was a.o.k.
I needed a new computer for my 05 PT Cruiser GT convertible with a high-output turbo 2.4L. They had the correct unit, matched it to my vehicle VIN, I installed it in about twenty minutes, hooked it up and waited for approximately 15 minutes for the computer to energize, then started my car, everything works as ut should, my engine runs smoothly even in gear with the AC on. I'm a very happy person!
Brittany was amazing. Assisted me over the phone and delivered as promised. 10 out of 10
Everything was ok. I was expecting a few days not, weeks but it's all good. Next time, I'll anticipate a few weeks when ordering. However, everything works great.
Computer was purchased, programmed, and sent out to me within a week
That was easy. Dealer wanted $1200 to include 4 hours of labor. Installed it in 40 mins. That includes the 30 mins waiting after unplugging the battery
Got my PCM in the mail, well protected with bubble wrap in the box. Put it in place, and everything is online and working great! Key and Skim working great - true plug & play. Had an issue with both O2 sensors reading undervoltage, and intermittent no read on the oil sensor. With the new PCM there are no codes, no engine light, and it passed inspection - no problem.
Thanks Car Computer Exchange,
Thumbs Up!
Sincerely,
Mark Ekstrom
Fixed my jeep wrangler unlimited. Friendly and professional. Would recommend
I ordered what I thought was the right computer module for my car, but when I received it, it was the wrong one. I contacted computer exchange & they requested a photo of the part I needed so I sent it to them & now am awaiting reception of the correct part!
Computer working very good, but i have other problems
Fast response and computer started vehcile. First time we have ordered from you and if all goes well will order others from you
The process was very simple. PCM arrived on time, and it fixed my problem.
I send ecu to get repair, you guys send it back to me. The same way i send to you.
They delivered exactly the PCM that I ordered and it fixed all my issues. Thank you!
Very nice not having to send unit for rebuild, Very time saving!
Rebuilt unit arrived before expected, due to 2day shipping, communication and service superior to competitors 5STARS
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members