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From the business
We sell remanufactured ECMs, PCMs, and TCMS for dodge, Jeep, Chrysler, ford and Mercedes. We also have a diesel line and service CAT, Cummins, and International. We have been in business since 2011. We are located in Raleigh NC and we have help over 100,000 people.
Car Computer Exchange Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and reliability of their products, as well as the straightforward ordering process. Many appreciate the prompt functionality of the parts received and the helpfulness of customer service representatives. However, common concerns include slow shipping times and occasional communication issues, particularly regarding the need for specific vehicle information before placing orders. While some customers experienced delays and minor product imperfections, overall satisfaction remains high, indicating a strong commitment to customer service and product excellence despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
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Very nice with everything that I needed to know. Thank you. Okay
Very easy to find ecm needed and order. Received in timely manner. Easy install
No evidence yet that anything has changed after your work. Still testing.
The entire experience from order to delivery was excellent! It was easy to find the product I needed, the ordering process was easy, and the part delivered promptly. The PCM for my jeep is installed and working to spec. Thank you! I'll be returning my core shortly to ensure that I take advantage of your life time warranty.
Never done anything like this was worried a little but they made it super easy and understandable.
They sent it back nice and clean like it was brand new too.
Definitely will recommend this company to friends & family.
New PCM doesn't work. Doesn't communicate at all with the other modules or a scan tool.
Have not yet had the computer installed by my garage, will let you know the results once run.
Very satisfied with the purchase and delivery worked, and functionality/operation of my Jeep XJ PCM/ECU. Received it in 4 business days, plugged it in, and started my XJ up immediately.
Truck quit running,got new pcm and worked great.great people to work with
Our mechanic said computer module was bad. Said order from computer exchange.we did and got the box.
Website was easy. Delivery was fast, and no problems with the new Ecm.
The tcm did not read the speedometer.it also made the car go into limp mode so I sent the tcm back on 1/31/25 before my warranty expires.put my original tcm back on and I will just deal with that.also when I called in to speak to customer service the lady was raising her voice in a rude manner so that was terrifying experience.thank you
Happy that my module was shipped in a timely manner and is WORKING in my 97 Dodge van. I checked locally for a replacement with no success. Car Comp Exchg. Is comparably priced and with def unit return, offers LIFETIME warranty.
I critter chewed out as wire bundle on my truck causing shorting of the Cranksahft Position sensor. Thus causing the computer to have serious issues. The reconditioned ECM worked perfect, easy to install. Very happy.
The shipping was quick and the install was very simple. Cheaper than competitors as well
Ordered a computer for my 2005 Dodge Ram SLT received a unit and installed per instructions, the unit would not allow my car to go into gear showing code P1603 Dual-port RAM failure. Called and emailed about the problem and waited days for a response. Authorized a return so I send the unit back for replacement (among with my core to save on shipping). Waited more than two weeks for the replacement unit. Looked identical to the one I shipped back (complete with the same paint runs and smell of spray paint permeating the box where they had "refinished" it.) sure enough, same code. Factory Service Manual has exactly two culprits for this code: the harness and the unit. Well, the harness was new OEM. I even changed out the ignition switch as an added measure just in case it was sending a short before installing the new unit. Called them back and they authorized a return, so long as I paid shipping. Long story short I'm out $30 and four weeks messing with these fools. Save your money and just use Flagship One.
(Pro tip: when calling press #1 for sales, because that's the only thing CarComputerExchange.com really cares about - All other menu options send you into the void.)
Easy to find the part and place my order. Very professional and quick processing and delivery. Instructions were very clear and easy to understand.
We had a de buckle with the delivery. It took twice as long that it was supposed to. We finally got it. It was supposed to arrive on Tuesday and did not arrive until Friday. Very slow shipping.
Cindy was great to deal with. The right part was shipped and worked great first shot. Only issue I had was the computer still had previous codes triggers, needed to clear these. Other than that I would recommend.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members