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The company has garnered a mixed reputation among customers, with many praising the quality and aesthetic appeal of its clothing. Positive feedback highlights the stylish designs and satisfactory product quality, suggesting a strong initial impression. However, significant concerns arise regarding customer service, with frequent reports of long response times, unresolved issues, and difficulties with returns and refunds. Customers express frustration over order delays, misleading product descriptions, and perceived overpricing. Overall, while the brand's products may attract interest, the inconsistent customer service experience detracts from overall satisfaction and loyalty.
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I recently received a catalogue from this company and liked the style of many of the clothing items. Although a bit pricey the look and quality seemed to be worth a try. I ordered a few items and was very pleasantly surprised with the fit and finish. Most of the range seem to suit colder climates which is ideal for me here in Maine. Had many compliments and would 100% recommend this store to others.
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