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CanadianTire has a rating of 1.6 stars from 217 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CanadianTire most frequently mention customer service, next day and return policy. CanadianTire ranks 143rd among Tires sites.
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I waited half an hour for customer service to open a cabinet to get the item I was looking for.
What happened to taking care of the customers?
No one buys a bicycle at Canediantaire because they are going to have a lot of trouble getting the bike fixed, they give you a trip but excuse me I bought a bike three weeks ago and the first day I bought it I took it to the second day because I had a problem the tire is discouraged and Yatra sounds like something to her that every time you give her a clan sounds and I went I took her and they had her for two weeks and they still haven't done anything to her that with a count one thing the best way is not to buy anything there If you are going to buy a bicycle in Canadian, buy it at Costco or buy it at AMAZON OR go to WALMART those stores have no problem returning your money back, but in CANADIAN TIRE I do not recommend anyone to buy it and in the only way that you It could be fixed yesterday by submitting it to court to get your money back or change your bike and pay and get them to pay you compensation for the time they have there making you spend more time paying for things that you use the bike and don't I had to be paying
I will submit canadian tire in court for negligent compensation for defective bike Sold to me
Bought yardwork hose from Canadian Tire store one year ago, exploded at night to run the water for a whole day. The worst is to deal the Canadian Tire store service twice to exchange the hose based on two years warranty of the hose, the Canadian Tire store service refused to exchange the hose due to different excuse every time. Never return to Canadian Tire store to buy anything from now on.
Lost red tent poles on dining tent and replacement parts come from USA. Outbound is owned by Canadian Tire. Maximizing profits? Replacement cost is $64 USD. Tent will go on sale soon for this price. I agree with most reviewsβ¦not the store it once was as more examples not noted here. Sold us out.
On July 23,2023, I went to Canadian Tire on No.3 road, Richmond, BC. I had a broken alternator belt, and hence the alternator wasn't generating power to the battery.
They couldn't fix the car that day but booked an appointment for next day. I asked if I can park the car there for the next day appointment. They said NO. These guys made me drive the car home with a broken alternator. The car stopped running as I drove home. Had to tow it back home. I called the service manager, John, and he said he is not responsible for towing. Had I been allowed to park the car at their facility I would have not been endangered with my vehicle stopping in the middle of the street. John didn't seem to care.
I was very stressed and dissappointed with the level of service at Canadian Tire. They have lost me as a customer for ever! I will not recommend this company to anyone. They just dont care.
I used to swear by Canadian Tire. Recently their prices have been going up, but their quality has dropped off a cliff. Their premium in house Maximum brand used to be a guarantee of a quality. I have had an angle grinder die and hex keys that would not fit. Canadian Tire would not exchange them because I had lost my receipts, despite being 'Maximum' brand.
I do not recommend Canadian Tire anymore. I hate to say, but I've had better luck with Amazon tools.
My '94 Jeep would not start, took it to Canadian Tire, Mackenzie Towne, Calgary, Alberta for repair. They changed out the starter for $190 and $240 labour. Turns out, not the starter, they asked for another $180, to start look8ng for the problem. I asked them to return the new starter, as it did not fix the problem.
They told me it was now "used".
I asked if it started the Jeep, "No" was the answer.
I asked if it spun the engine? "No" was the answer.
I asked if electricity got to the starter? "No" was the answer.
I asked"how is it used?"
The answer was "we opened the box"
Now they want $190 for the starter, $250 for install labour and another $180 to start looking for the issue. $630 and Jeep still will not start!
Crap customer service on top of that! I am not made of money! I cannot afford giving them all my money and eat air until I am paid again.
They will not work with me to fix my only way to get to work. Thieves and crooks.
Here's a humiliating experience for you. I just got back from a Canadian Tire store on Kingsway Road, Edmonton, where I was escorted out by two security guards. And why? Because according to them, Canadian Tire has a strict no-bicycle policy, and I was there with my road bike. A very odd claim indeed, because I often go to other Canadian Tire locations in Edmonton with my bike, and was never asked to leave the store because of that. This whole unpleasant experience was made even stranger due to the fact that when the guards approached me, I was on my way to the cashier to buy the saddle cover that was in my hand. Needless to say, I didn't end up buying that product; instead, I handed it over to one of the guards and left the store, feeling very humiliated. Bye Bye Canadian Tire, I don't think I ever want to see you again.
Poor customer service. No more price matching. Simply don't care about their customers. Going to be buying at competitors now.
I purchased a cycle of 299$ and after moving out of store I noticed ripped handle of it. When I went back to store. They told me them at they don't do anything. No exchange. No repair
It's useless to take product from Canadian tire.
Don't go for it
They have really bad policy
I want to give zero star but least they take 1..
The only reason my review has 1 star is because this site requires at least that to be able to continue writing.
I had work done at Canadian Tire on my Corolla and was told it would take 4+ hours. The work was done in less than 2 hours. But I was charged for the full 4 hours... $250. Extra. I was told that the mechanic would receive a bonus for doing the job so quickly... That mechanic definitely did not receive and extra $250.
Now I find that the problem that was supposed to be fixed... was not fixed properly.
Talking with the so-called customer service and managers at canadian tire is a complete waste of time. They have the attitude that the customer is always wrong and will do nothing to help!
I will never shop at Canadian Tire again and advise anyone else reading this to do the same. The quality of most things sold at ct is very poor and way over-priced.
Wondering! The corporate office, Do you care about customers? Do you read customer reviews? Do you work for customer satisfaction?
Canada is working with anti-racism, diversity and a respectful workplace. But Canadian Tire is a place where racism is still alive and there is not diversity. You will not get any respect and I believe this store will close one day because of bad customer service and ignore the customer. Canada is a land of diversity but in the Canadian Tire store from top to bottom there is no diversity. I don't want to share my story because upper management never takes any action. If any time management realizes their mistake they may contact me. I will say it's time to boycott the Canadian Tire store and I will do so, because of bad customer service and irresponsible staff in the store.
Je suis satisfait pour acheter au canadian tire de Tracadie NB, Je consellerais d'autres personnes a acheter Γ ce magasin,
If you want a price match with other retail store, good luck for that. Today, i went into one of the canadian tire store trying to get a price match with other their own canadian tires store because that store location is too far from my home, so i went to the location closer to me. I thought i would not have any problem since they are same company, right? I was wrong, absolutely wrong. The department asked me to talk to CS AT FRONT DESK, so i did, the female lady talked to her manager, told me ok i can have the price match,told me to go there to ask them to call her then i went to that department ask the sale person to call CS front desk, they called and suddenly told me no, could not give me the price match. I thought that sale person was lying to me, i went back to talk to CS lady i talked to, told me that her manager ok approval it but the general manager reject it. What? What a waste of time going back and forth & long line-up, told me the reason each canadain tires store is individual franchise and on sale items clearance is final sale, blah blah. What a joke. So price match still come with all kind of conditions & excuse. Lucky i did not have my tires install over there and buy this tires replacement advantage warranty. It will cost me over $200 for all of them. Very strange, THERE WAS A REport saying they have the best CS OR RETAILs in the market. Who rate that and did they get a lot of money sponsor for that? I wonder.
After buying 3200 dollars of tires and rims which would not fit my truck. The so said owner would not return my money even though he was aware they didn't fit cause computer gave wrong configuration. He then decided to tell me off in front of customers with no response from me and then asked me to leave store. CT customer service has still failed to resolve this after ten days and counting
This particular store in Ajax is run by low life's! I was returning an item I had purchased a few days earlier receipt in hand (purchased from the Pickering store) I had been shopping at both stores for the past 15 years and often returned stuff to either store no problem!. When I went to return this one item she tells me Oh you opened the package too bad so sad only store credit? Whaaa?. Then she goes on about being a franchise and privately owned blah blah blah, 2 weeks ago I went to this same store to get a price match, the manager (woman) gave me the same bs we dont price match we are a franchise privately owned... I walked across the plaza to home depot and they price matched I bought 12 of those items. When I chose to buy my online order I had a choice I could buy from Amazon (same price) and get it delivered OR I could give my money to a Canadian business (CTC) but after this experience!. NEVER and I mean NEVER will I EVER buy anything from this frigging store again. They are dead to me! AND if this is the NEW CTC policy at ALL stores no refunds if a package is opened ( how will you know if an item works or not without opening?) then I will NEVER shop at another CTC again in my life! Scum bags! I will go to Princess Auto, Home Depot, Amazon, WalMArt or any other reputable TRSUTWORTHY places I know they have my back if I need to return an item no questions asked!
Telephoned to find out what brand of ride on lawn mowers were in stock. "They are on display. You will have to come in". I came in and found two. Spoke to a manager who said they had no brochures or model numbers available. He did tell me that they do not service what they sell but send their customers to a local business. I told him that the named business closed more than two years ago. He told me he could not help me and walked away
I purchased a Bluetooth handsfree device from Canadian Tire in Owen Sound on Sunday May 28 2023. I charged the device and tried it but it would not turn on. I tried again the next day and it still would not turn even though the charge lite indicated that it was working. Today May 30 2023 I tried to return it to Canadian Tire store in Milton. They scanned the code but could not find the product. They called Owen Sound and found out that the product was purchased back in 2010 were it sat dusted, inventoried for all these years until my arrival. It doesn't work because the battery has been dead for 13 years. I asked the manager in Milton about a refund and was told that they had to look into it to make sure they could get their money back for the product sold to me 3 days ago.
Do I need to say more?
Buyer beware.
I have had champion generators for over fifteen years. These generators are comparable to the higher priced other brand names and perform just as well if not better in some cases. The champion generator is cost effective and reliable. In my opinion a smarter buying decision.
The service is horrible. No resolution. IT is aware of the issue but not able to resolve it. The person told me to try another browser, which I did. Didn't work. He told me to clear all cookies etc, which I did and didn't work. Then I asked, well now what... he said, I don't know. I guess try later.
Not helpful at all.
Answer: Yes, all of them, no one has such a strict return policy.
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