Canada Post CAReviews 108

Pathetic service. Total waste of time and effort. Every time I have to go to pick up location. They don't even bother to give notification to receiver. It will take less than a minute to deliver a package of you are already arrived at the location. Whole service is dam pathetic and unhelpful. Total waste of time and effort.

I live in Mississauga with in peel region suburb of Toronto. On this site it says local mail is a 2-day delivery standard. Within province is 3 day delivery standard and within Canada it is a four day delivery standard. This is absolute lies because I sent out a local mail out and it took me 9 days to get it back so Canada Post is the slowest and most untrusting Postal Service in the world and it's not about the pandemic because they were always like this even before the pandemic I know I lived in Canada born and raised for 43 years. It's hilarious that I can order a cell phone being shipped from Montreal to Mississauga and it cost me $40 shipping and a week to receive yet when I have something delivered from Portugal it gets here in 3 days and cost Less. Canada Post is still an incompetent lazy workers that don't care about Time Guidelines they're lazy Union government workers that are spoiled with pay and are not held accountable for their lack of punctuality. I hate when services use Canada Post probably because it's the cheapest but my recommendation is to stay far away from them. I've had countless times when my item was placed in a different residence Community mailbox Wichita on another week and a half to two weeks to remedy in order for it to get to my mailbox and that's due to the Canada Post route carrier.

Canada Post has totally gone downhill.
I can't believe how their customer service rep treat customers.
Everything is also automated and sorting mail and it's done incorrectly.
It was nice back in the day when you actually talk to your mail person and got your mail delivered at the correct address.

It is sad to read the online accounts of how PostCanada employees no longer ring people's doorbells, and simply leave notice forms in boxes—they don't even try to make a delivery. My latest postal person rings my buzzer but then leaves and comes back an hour or so later. I complained to the local bureau twice, but she still does it. She said that it is a way of letting me know that she will be making a delivery. I have a debilitating spine disease, and I am in pain most of the time, so it's a nightmare to have to run upstairs when my buzzer rings and no one is there. I don't know who is up there, so I have to go look…she's obviously a quack…passive aggressive, maybe both.

It is time to employee more people so your CUSTOMERS (something that you need) don't have to wait in line for 45 minutes to just get to the front of the line to deal with an employee who is burnt out (AKA pretty cranky). I have never received one good experience going in a Canada Post in PEI. Get your stuff together. Do something that will make a change because this is unacceptable.

Terrible delivery. Did not keep their promise to guarantee the time of delivery. When you contact them online with a tracking number. You have to put in the receiver address again. After a while, tell you they cannot help. Trac again the next day. What, a great service.

Canada Post shouldn't even get one star. I mailed my permanent residence documents, the address was correct and they got re routed and weren't delivered. After a week, I was told they were coming back to me, they didn't. I call the help centre, I'm told they will call me. No one does. I call again and they have taken down a wrong phone number and email. Complete lack of care from everyone I have spoken to. No one wants to help. It is the worst experience I have ever had with a business and it's a shame that they can operate like this. Pay the extra and use couriers. I would never trust Canada Post again.

I asked the cashier in canada post I'm sending very important documents and I want proof of signature for my package. Off course the package never arrived to the person I sent but their tracking system shows the package was delivered to the concierge (building manager) and it doesn't show I requested any signature. The building manager claimed he didn't receive any package. I reached out to the post office I sent the package originally and asked them to check their system because I was sure I asked for signature their system shows I did requested signature. I called them back to see why my package never arrived to the person I sent and why they didn't ask for signature. The receptionist on Canada post was very rude and asked me so many unrelated questions. Even I had the service ticket and she had my information she asked me all my info again. Finally she rudely offered me my postage refund! Honestly getting those documents back is going to cost me a lot of money and it's required one year of waiting. I'm so disappointed. She even didn't apologize for my lost. I think for important documents it's so risky to rely on such a poor oriented organization.

These incompetent fools have once again lost a package and does not compensate. I am literally on pins and needles ever time a parcel is shipped through canada post. Horrible company!

I've been waiting on a parcel since August of 2021. Because tracking number has been lost they can't do anything to find my package that has items over $300... I swear canada post should be put out of business... they don't give a crap about their customers as long as they get paid for delivery or charge people shipping and then proceed to "loose" (possibly steal) packages worth more to the customers they're happy... that's what they are

Ordered 2 packages from the same place. Canada Post was one day before a FedEx package... yet I received the FedEx package first... well, I still haven't recieved the Canada Post package and it's been 6 days since FedEx delivered.
It's simple. Don't use Canada Post. Complete incompetence. Packages sit upon arrival to Canada for over a week waiting to be processed and moved onto their next destination. Slow service is an understatement... pitiful.

Canada post is the biggest joke. They couldn't deliver mail if there life depends on it. Leave at front door let's do the opposite and take it back to the post office. This world is f&@$ed, Canada post treats is customers like there doing us a favour by doing there jobs. So frustrating because it's government run and we all see how useless our government is. Nothing will change Canada post will still hire useless workers they r lazy and can't read to deliver our packages. And they will still lose money then we will as tax payers will have to bail these useless lazy people out. That's how the world is now be lazy useless and sensitive and u get everything. Joke just like the lazy useless Canada post workers.

Since December, 28th 2021 I'm still waiting to get my identification card by mail. The card is supposed to come from Winnipeg. Nothing has been arrived until today, January 27th, 2022.

On January, 16th 2022 I've ordered by phone a new banking card from my bank in Saskatchewan, it has arrived today, yeah
Another card, my wife and I are still waiting for, It's our health card which should come by mail from Winnipeg, also.

Just as the last information, we do not live outside the country or on the moon. We do life in Morden, MB

What the hell is the problem, Canada Post, to deliver mail on time?

Thank you

Never use Canada post again absolutely horrible. Package takes way way way longer than other services Do not use Canada post ever PERIOD

I let the driver in my building, instead of leaving the package, he leaves a slip in the mailbox for me to retrieve it. I now became the delivery driver. Amazing incompetence CP!

I genuinely feel ashamed that a governmental agency can have such poor management, customer service and reading skills. Their incompetent and irresponsible behavior is truly a sight to behold.

If you want to save your nerves and money, do not use this company

I had a lot of errands to run today, (Remembrance Day) and Canada Post is one of the stops. It was closed. It is in the service industry so why do they close on Sundays and public holidays? While other establishments are open - grocery stores, airlines, buses, hospitals, fire stations, etc., Canada Post considers itself privileged to enjoy down time. Its existence is to serve the public, albeit its horrible service even when opened. Now I have to waste my time with make one more trip to them. Terrible!