Cabela's

Outright theft! Not as advertised! Almost impossible to get a return. Welcome to corporate America in Canada. Bend over and hope for the best.

They had a black Friday sale that started on Monday the nov25-dec1 I ordered from store online and in store, then I get a email on Friday 5 days later, to the story 3/of what I ordered is out of stock. So why is it in a sale and don't even have the stuff, I will never shop at this pitiful worthless store

😆 🤣 😂 what a joke, $129 regular price on sale for $119 that's a deal for a hen turkey decoy, no kidding season coming to an end,and sales on them stopped ( people don't buy in middle of turkey season TURKEYS lol) once again a sale starts at 30% NOT 5%, why do you continuously send emails that are a waste of time to consumers,we are looking for sales,sales,not being baited with useless sales ( that you consider), we are in a recession, for us to save 5% we will wait till we have spare cash,but if the sale is 50% WE WILL SPEND

Would NEVER recommend buying a boat from this place and definitely would not recommend getting your boat serviced here unless you enjoy excuses, lies, deceit, carelessness and inexperience. We bought a Tracker boat five years ago, Cabelas Service Center has had my boat in three times for a console that was cracked and under warranty. After waiting SEVERAL months for the console to come in, they have cracked it while trying to install it twice, the third time they were unable to put it in altogether telling me my boat is "off". The acting service manager at the time, as they do not seem to have a steady service manager, told my husband, that they have been in this field a long time and the are over "98.5%" sure that when they send my boat back to White River, the manufacturer, since Cabelas Service had yet to successfully install the consoles, that we would most likely get a new hull because the acting service manager feels that there is structural damage to my boat and walked me around my boat showing me the possible damage, pointing out his vast knowledge of what appeared to be to him structural damage. My boat goes to White River and once the staff has a chance to look at it they install the console and ship it back within 1 1/2 weeks and indicate that there is not structural damage. Boat is back in Ohio at Cabelas, now we are told that the base plate for the seat did not come back from the manufacturer when they shipped my boat back and oh, yeah we can't find the boat keys you gave us back in the beginning of December when you dropped your boat off, why yes it is now the end of March and have not had my boat since the beginning of December and they cannot find the boat seats either that they removed from the boat prior to shipment to the manufacturer. We are now told today, still waiting on that base plate, that if the base plate is not here by Tuesday they will remove one from the showroom floors boats and install it. I do NOT understand why this cannot be done today, as we were there today and it is not a 'right down the road trip' for us and you have had my boat for the 3rd time for the same thing and have had it for a total of over one year for this console issue. Meanwhile we continue to pay for a boat that we have physically had for 4 of the 5 years we have owned it. Customer service is NOT top priority at least when it comes to their boats and service of the boats that you purchase brand new from them. Hoping to have the boat back as promised on Tuesday, without the lies and excuses, but lessons learned is not to ever count on anything that comes out of the boat sales or service departments mouth. The store and staff of the store itself has always been great, have bought fishing stuff, hunting stuff, guns and other merchandise and never had a problem. Be leery of buying boats from here unless you go elsewhere for any warranty issues, preferably a boat repair shop that knows what they are doing, won't BS you or tell you that your boat has structural damage unless they know for sure, won't give your equipment (batteries) that was removed from your boat to someone that comes in off the streets regardless of their relationship to you, without double checking with the boat owner first if that is acceptable or not and won't lose the keys to your boat.

So Cabelas and Basspro are in bed with Capitol One bank and neither company cares or appreciates their customers, they would rather lose you as customer than to resolve an issue. So as a customer whom feels these 2 companies have categorically declared me as a 2nd class citizen I am here to say I need nothing nor want nothing from you. There are other companies with the same product as you and welcome customers.

BUYER BEWARE - I purchased a brand new Kimber from Cabela and paid full price. The firearm would not fire straight out of the box! Now I am shipping it to Kimber for a fix. Cabela said they could not exchange due to it being a firearm. They later admitted that is a Cabela policy. They could exchange but CHOOSE not to. So in essence, we paid full price for a gun that will have to be repaired and there is no recourse. I will NEVER purchase another firearm from Cabela. If you purchase a firearm here, know their policy is just a Cabela thing. Some gun shops stand behind what they sell, this one doesn't!

I very seldom ever order anything from Cabela's as everyone knows they are way too expensive and overpriced. This time however I decided to try to order a pair of shoes as they were on clearance for 50% off. Stupid website continuously try to tell me the information I was putting in was wrong when it was correct, try to go through their process several times before finally saying shove the shoes up your $#*!. Once again Cabela's is proven to be a waste of time. I will go back to not buying from Cabela's thank you very much.

On 1/15/24 went to Cabela's to return an online purchase I had my receipt gave it to her she said this isn't the receipt I said it's further down she said you don't know what you're talking about I said excuse me and another associate watched the whole thing never said a word I'll never shop there again nice place rude people

It's now been 16 days since Cabellas received my return. Not one email stating it was returned, which it was on the 28th of December. Called to ask about - Cabella's rep told me it was received and that it can take up to 3 WEEKS to see my refund. 3 weeks? They have the item, it shows received and I'm still waiting for an email and or my money back. Today is the 14th of Jan. I guarantee I'll never be back to Cabellas. I'll make another call on Monday. You know what I have received from Cabella's? 4 emails a day showing me all their products and things to buy. Every time I open my email I get a Cabellas email. I searched Cabellas reviews and now I see their low rating. I'll add to that.

I ordered a boat part and had it shipped to mechanic in another state. It's been 7 days and it's after Xmas so not busy. Tracking shows a delay in Orlando. I was in Florida for the week hoping to use the new equipment while I was there. The weather was not bad so, that is not the reason for delay. Cabelas offered no reason for delay or help in any way. I have shopped there for years, starting back when there was only 2 stores in the whole country. I have traveled to many stores and ordered online. I'm not a fan of Amazon, but see no reason to stay loyal to a company who is not loyal to me.

I tried to work out an arrangement to purchase an item that was discontinued by the manufacturer. The newer version of this item is going for hundreds of dollars less, the exact same item. I confirmed this with the manufacturer. Customer service is handicapped by their purchasing department to out dated price matching rules. Note, customer service representatives were professional and nice, just hindered. Looking at purchasing the newest version from another company much more flexible.

I am still trying to understand the policies of how a company can get paid a past due amount and a current due amount, then take that 2 payments again within a a span of 1 to 2 weeks before the next payment is due, without authorization. And still try to take a payment on the next due date, without authorization, and when the money isn't there, say you missed a payment. I think they will be looking at a class action lawsuit soon even if it is in their policy guidelines. Something I didn't catch in their policy, if is in their, for which I could not find, and not being in any other creditors and general guidelines expected is their fault for not making this distinction clear. I am looking to see if this is ever announced because am sure enough people would be able to make the case enough trouble for them and CapitolOne. To make it clear enough so the people who still want it can have it and the customers I am hoping the customers who don't will be enough to cause them to stop their unfair business practices. In my opinion.

2022 Nitro 505 scope rest loose
I first contacted Tenpoint about my loose scope rest 8 months of use with multiple groups. They informed me my scope was too heavy, I started using the one that came with bow. After another 2 months of frustration, I contacted them again. I was informed that they were aware of issue and had added scope support struts for 2023. But they could not retrofit or correct my bow for the adverse shooting problem, nor did they seem interested. They simply said even though the warranty is supposed to cover this situation, they would not do anything for me, not even a discount on newer version. Buyer beware warranty is a fraud.

Travel 60 miles out of my way just to go to cabelas. Which I have come to since 1980 I Well not go to Cabela's again a rude And just way too busy to wait on you. No matter how long you Stand there by the counter., just going to hand them money as they hand over. A product wasn't gonna ask no questions. I knew what I wanted, anybody to help?

Terrible customer service. Guys in gun department know little or nothing about guns. Workers in clothing department are lazy and do nothing to help customers find what they need, Clothing department in Tualatin, Oregon store very messy with clothing items laying on floor and trash laying around area. Better customer service at smaller retail stores.

I has order a personalized item for a gift, they told me it would take 6 weeks to receive it. I was ok with that. After 8 weeks I called to find out when my order was going to be shipped. They couldn't answer my questions. 2 days later they send me an email stating my order was cancelled. I can't believe it took 8 weeks and a phone call from me to get that response. When I called to let them know my disappointment, after 8 weeks I didn't have the gift I planned to have at the retirement party. Their response was oh well. Nothing they can do. They didn't care. Very poor response, and you'd think they could have notified me within the first week of placing the order it wasn't available. I will never shop at Cabela's or Bass Pro Shop again.

I forgot how much of a hassle and costly it is to ship something back to you that I have ordered. I will never order something online from you again. I can get the same thing from Amazon but wanted to try some of your shorts. Bad mistake! Returning a pair of shorts I paid $26 for cost me $13 to send them back. There's no way that small pair of shorts should have cost me that much to ship back to you!

My son bought a boat at cabelas it was taken back to be fixed 5 times last summer because it died in the lake and had to be towed in every time he took it out and it already happened again this year to its in their shop 2 weeks already sounds like a lemon that they should replace to me. We were all hoping to enjoy our summer never expected to have all these problems with a brand new boat.

Customer service was very professional in gun dept.
Very knowledgeable overall service from all departments were excellent