Breck'sReviews 116

I have NEVER dealt with a more disgusting, dishonest, scamming, incompetent company in my life! I spent $125.00 to get 14/17 DEAD PLANTS! They would not refund my money
And only scammed me to get 3 more (possibly dead) plants as a replacement,
Their website is HORRIBLE, their "live chat" NEVER works and their customer service
Is very skilled in helping to SCAM people out of their money in a "polite" way. I wish to
God I would have read all of their TERRIBLE REVIEWS before ordering….all I can do now
Is warn others.DO NOT BUY FROM BRECKS

3 orders close to $1000. Poor quality, wrong plants, plants not as advertised. Also very slow shipping

Just got $200 worth of hosta plants from Brecks. They are so pitifully small, if they survive, it will be years before I see what they look like. This is my second poor set of plants from Brecks. I don't know what is going on. Brecks used to be better.

I don't think I'll order from Brecks again.

I ordered two Agapanthus for $30 from this company. I received two packages of dried up leaves. Please see photo below. I emailed them with my complaint and received no reply. I just wished I had researched this company before ordering from them. I would have given them a rating of 0 if I could have!

I've used them a few times with mixed results,. Delays are a common occurrence and while customer service is friendly, spring planting is best done in spring, not summerr...I've had enough and will avoid future disappointment by avoiding Brecks in the future.

Purchased white hosta. Very expensive for hosta. Six plants purchased. Planted immediately upon arrival. All six came up green, not white.l. None came back over winter. Then purchased over $100 worth of day lily on the special sale. Planted immediately. Two came back after winter. Nothing to photograph or I would send a picture. No way to find a live person to complain to. Maybe if you just send money and expect nothing back you would be happier.

Ordered 2 dahlia tubers from. Brecks because they had a variety competitors did not offer. (Competitors offer 5 tubers for same price) Received (2) tubers that had all bulbs broken off. Never order from brecks again
Competitors have 5 tubers for same price,

Been ordering from Breck's for years. I am a very experienced gardener. This year ALL the tulips contracted a bad virus. I just planted the Dahlia's I had ordered. Do hope they grow well as the tubers look terrible with just a very small bother plant attached. I have grown dahlias from Breck's for years but something major has changed. I absolutely would NOT recommend this store to anyone, especially until I see if the terrible appearing Dahlias actually grow and produce. They quality plummeted to the bottom and the prices through the clouds. My "refund" for the tulips is just store credit. I will continue to ask for refund for poor products, hoping sooner or later I wll be sent something worthy of my time and their price.

I spent a considerable amount of money with this company. The order did not arrive and I had to follow up more than once in order to get it shipped. As it was, when it did arrive the products did not survive and were shipped too near hard frosts. Of several plants, one survived. Forget about trying to get a refund with a supposed guarantee. Never again.

I placed an order that I never received when I called in to see where it was I was transferred to three different departments.It's as if everyone passing the buck.Still didn't get a resolution.WILL NOT BE USING BRECKS CREDIT EVER...THE ORDER WAS PLACED WITH A REP.DON'T UNDERSTAND PROBLEM!

My first time using Breck's I placed orders in March for April shipping. The initial available shipping date was April 10 to the 15th. They keep moving this date forward. It is now the 16th and my order hasn't shipped yet. Contacted Customer service and it was my worst experience ever! Im just about ready to cancel my orders and give up on these guys. I would not recommend these guys, Oh, by the way, they already charged my credit card BEFORE my items shipped. That is also not right!

When I ordered all 3 items were in stock and had shipping dates of 3/23- 4/5. When Ididn't get a shipping notice I emailed. Then I called then I emailed 5 more times. They changed the shipping dates to NEXT MONTH and back ordered. No one responds. Horrible customer service. Never ordering from them again. Ugh

I placed my order during the winter months. I was told my order would be shipped out the first week in April. I just got off of the phone with them. I was now told my order is going to come not as one shipment but three! Some in the month of May. I'm stuck here now not able to do what I need to do because the main plants that I need to work around aren't coming till later! So the bulbs I have from another company have to wait to be planted. Hopefully they won't die on me. They don't tell you everything up front before the order goes through! I spent 250.00 with them and they give you the run around. Oh please! They gave me a 10.00 credit for the inconvenience! Really!

Ordered assorted 70 daffodil bulbs in april 22 for fall planting. Well...they are up and blooming but ALL YELLOW. Also ordered mixed crocus and got only purple and white, no yellow. They refunded me the money, but to fix the mess I have to dig up many of those previously planted. I thought this was a great company. Hard to believe they have been around for 200 years and cfan
T get a simple order right.

Anything and everything I have ordered from this company have never grown. They're a rip off! Don't be fooled like I was.

Ordered a plant last June, what arrived was dead, "Satisfaction Guarantee" means a credit and customer plays for shipping. No refund. No thanks!

I ordered two packages of Christmas-tree Cyclamen from Breck's in the fall of 2022. Each package had three bulbs. One package had three plump bulbs; the other had bulbs that were so shriveled that they looked like dried mushrooms. I emailed the company and included pictures of the two packages of bulbs. They replied to me giving me a replacement certificate for $29.74. A replacement package of three bulbs is $33.99. Rather than replacing the ITEMS, they gave me a certificate which does not even cover the cost of the same three bulbs. I've ordered fall and winter-blooming bulbs from them before, and even though some looked "depleted," I planted them anyway. This last shipment was of such poor quality that I couldn't ignore it. I can't believe that someone could even put two such different packages into the same shipment.

I've been a serious gardener for a decade now, and I know the difference between the quality of bulbs and the quality of my gardening. Breck's has been a disappointment too often.

Brecks ships subpar items then issues replacement certificates that they don't honor. Avoid this company.

Rotten bulbs received should have read the reviews, hard to believe they are in business very disappointed