Boost MobileReviews 1,034

Well it's the weekend, so as usual no service on my boost mobile phone. And as usual also my data only lasted six days despite no service for 2 of those days. I have been with boost for 11 years and the service has gotten worse and worse. It takes over 3 minutes to pull up site when you have your brief period of fast data, after you use that up you are out of luck. Also good luck getting a real person to talk to so you can complain. I have had enough of their crappy service I'm done. If you only want to have a phone to call or receive phone calls boost would be alright, but if you want web service run run run run run AWAY

I have been around the block and few times in my life and encountered a lot of different circumstances and people, but Boost Mobile takes the price for a whole host of issues. If you are smart, choose a different cellular service.

I have used several different cellular services over the years and they all have difficulties from time to time. But, Boost Mobile ALWAYS has some kind of issue going on. I bought a new phone from there the other day and I was in their store for well over 3 hours, and the phone still wasn't activated. So, I left and went back a couple of hours later, still no phone. Finally, after about 5 hours, I left with my little bright orange package that was to include the phone, hard case, glass cover, and my receipt. When I arrived home, I attempted to make a phone call and was told there were no minutes on my phone. You mean to tell me after I just spent 5 long hours, $170, and I still could not make a call? So, I phoned the store and was told to wait for another full hour and try again. The hour went by and I still had no service, and to top that, there was no receipt for my purchase in the package. I called the store again and was told that they put the receipt inside the box... and I told them no they did not. When I asked why I still could not make a call, I was told to wait another 30 to 45 minutes and then try again. Needless to say, that didn't work either. So I called back again, and this time I got some RUDE man that told me they were having problems... really? Gee... I would have never guessed.

When I expressed my disappointment with the whole transaction, he told me to have a nice night and hung up on me.

If you have Boost Mobile... I suggest you go shopping... If you don't have Boost Mobile... DON'T get sucked into their BS.

Needless to say, I am already shopping for a different service. Boost Mobile needs to get their act together, and while they are at it, they need to hire people with manners.

I am with boost n i got my phone on sale. Beware different boost stores charge different prices n have different promotions. There is no such thing as unlimited with boost. I never have enough storage space. My lte service always goes out from time to time. They got so much $#*! like apps that come with the phone u dont need or want. They send me a message after two weeks of paying my bill to tell me i used all my data n it takes over 30min to hour to use phone because of it. Considering another move for phone carriers

I have consistently been a Boost customer for over 10 years now, I took the first phone with me to Iraq back when they had the government approved push to talk $40 phone. Didn't get to use much but that phone went through it all. Never an issue! Fast forward to now, I have the LG Stylus and only pay 30 dollars a month for unlimited text, calls internet, downloads and anything else I can find. With Sprint taking over I have seen no changes yet and I am hoping this doesn't turn into anything, maybe Sprint can learn how to keep customers from the Boost people.

After an unsuccessful 3 week nightmare of trying to change my current tmobile plan to another plan of theirs and get a new phone, I walked into a Boost Mobile store in Murray, Utah and got an unlimited everything plan for $30 a month and a great deal on the new iPhone I wanted. This was over $100 less a month than tmobile's price for the same plan. Within minutes everything was set up and ready to go, including switching my old phone #.

I returned to Boost Mobile because I was so impressed with their customer service. Their website is almost as good, but there were some issues.
I found a phone and started the process to purchase but the system would not complete my transaction. I finally had to call their customer service and the gentleman there took care of me. He was great, knew the products and helped me find the best deal.
The website is easy to navigate and the photos are clear. I really like the product descriptions and filters for search.
Not sure what went wrong with the transaction, but the rest of the site is great.

Hello All, let me tell you a story about Boost Mobile. I first started off in this past December by purchasing two (2) Samsung Prevail cell phones and only paying $55.00 plus $5 for insurance and everything is unlimited, text, internet, calls, pics, ringtones, navigation and more. Sounds like a great deal and I thought so too. Well, I tried to download apps and because the phone comes with its own apps there is very little room for your apps and immediately runs out of space, so now you cannot update your apps, there is no space, you cannot delete there apps. I have absolutely no space for any apps I want, so, I went out and purchased a ZTE smartphone. Plenty of storage for all the apps you want but now I have another problem and this time it very very bad reception and the volume on the phone is low and I can't turn it up any further. I call up warranty department and the first person tells me she will email me everything I need to know to send the phone back. Well, I get the email and the bottom half is gone, so I have no mailing of the unit. I call back another day and this time the person keeps asking me the same questions over and over and I then told him to write it down. He too said he will email all the information and I waited and waited and waited and you get the idea, NOTHING. I have had it, now I go back to apple and get my Iphone and whatever else I need. Done, and I mean done with Boost Mobile. Boost Mobile called me at home and wanted to make things right and I said you could not because I will still be dealing with the same people. NO. I can only warn you not to go cheap because that is what you get, at least at Boost Mobile. And I lived happily ever after. Bye, Bye for now. Stuart S. Reporting

For those out there like me, I delayed the purchase of a cellphone for as long as I could. I wanted to keep out of an expensive contract, hefty monthly bills, and have plenty of calling options. When I first saw a commercial for Boostmobile, I was skeptical. So I waited (and waited)to see if the company would go under. It didn't. So, I searched for the right phone. I had to have unlimited everything: calls, text, media mail and data but not at an insane price. Being able to eat too is necessary. That's where Boost comes in. No contract phones AND unlimited plans with SHRINKAGE. So my once monthly bill of fifty dollars will be shrunk to thirty-five in five dollar increments. I have already hit some of those shrinkage milestones, and I have yet to have even ONE dropped call. Coverage across the US is vast, which I need because I travel frequently. And since I waited, my phone, which was listed as an eighty dollar phone, only costed me forty! I love Boost mobile and would recommend them to anyone in need of a new, no b. S., less-costly cell provider.