BookOnlineReviews 10,201

Mr. Alejandro explained everything clearly. Answered all my questions. Good experience easy experience

Great service, friendly, professional, polite, took great care of me. I would recommend your hotel to my family

Dania was extremely helpful and kind.
I'm an old man and she was patient and understanding. I have requested an extra fluffy pillow for each guest.

Such a friendly person to talk with. He helped me with all my questions and concerns. Also shared a few laughs. Such a wonderful and knowledgeable person to have working at The Talking Stick. 😀

I was confused with the online app. And called for clarification. I was able to get the information and assistance I needed from the very helpful representative!

Very positive and friendly. Booking agent Jacob was very polite and was also extremely knowledgeable about all processes. It was a pleasure to be treated with respect for once. Will definitely recommend this service to others.

Mrs. Rosa with customer service was very friendly and professional. Was able to answer all my questions and made a great start to a weekend of relaxation and getting away. Thank you Rosa for your help and a friendly attitude made me picture you with a smile.

Jose Angel went above and beyond his duty today. After having a flight canceled and getting the "run-around" from so many others, Joe was outstanding. It was very apparent that he had my best interests in mind. Joe, thank you for helping me during a very difficult day.

Amazing, quick, clear, Victor was very efficient, polite. Made my reservations in 10 min. For my 2night stay at Mission Pacific Hotel in Oceanside. Love that boutique hotel, overlooking the pier at sunset!

Representative was very professional and thorough throughout the process. All of my questions were answered in the same manner with full explanations given for everything. I am very pleased with my overall experience.

Lauren was amazing She got my 2 rooms back at a better price Great service I love to beach and explore all the restraunts in the area

Jessica was very helpful and patient as we worked out the details of our lodging.
She took the time to make sure all the details were correct after we changed our minds a few times!

Got me through the process quickly and efficiently with a great attitude. Way too many characters for a survey. Should be short and sweet.

All was well, the gentleman spoke very clearly, which is nice. I am elderly and have difficulty with telephones, so he was very patient.

Angelica was very helpful. So pleasant, energetic and helpful. I cannot say enough good things about my experience with Angelica

Marc told me that the suite I was paying for at Hampton inn in Santee sc came with a jetted tub. I called the actual hotel after paying for the reservation and they said they don't have jetted tubs. If I would have waited til check in and realized that I didn't get what I paid for I would have been severely pissed off. Horrible service

Morris went above and beyond a great experience. After letting me know the hotel had no availability on the dates I needed, he offered to find another local hotel to accommodate me. And he was successful! We chatted about the Lone Star State and my state, The Sunshine State. I'm attending a Memorial Day Wedding in College Station. Morris is a great employee, don't let that one go! He's a gem!

Very pleased with the assistance I received when booking my hotel reservations. The pleasant attitude of your employee makes me look forward to staying at the hotel

It was remarkable- explained rates, what was included and efficiently explained all well and I felt valued as a customer