BookOnlineReviews 10,282

My booking was done by Julio Cesar who did an excellent job through the whole process. Thank you very much

My experience was great, the only thing was I didn't know who I was speaking with until, I read David's name in the survey. David was most helpful and extremely polite and patient

The service was excellent. Very fast and efficient. Friendly and welcoming. Truly appreciate Mildred's work!

Great. 🍍🥭🍑🥝🥝🥝🥝🥝🥝🥝🥝🥝🍅🍅🍅🍅🍅🍅🍅🍅🍅🍅🍅🍅🍅🍅🍅🍅🍅🍅🍅🍅🍅🍅🍅🍅🍅🍅🍅🍅🍅🍅🍅🥦🥦🥦🥦🥦🥦🥦

Adrian did a fantastic job booking me a room. She is very efficient and the booking went very smoothly.

Sergio, the gentleman that helped me, did an excellent job of booking my reservation in a very expeditious manner, which I really appreciate.

I booked a room with an agent online and she sent me the confirmation for a totally different state. Try getting your money refunded. It's a joke.

Very pleasant. Answered all my questions. Spoke of all amenities provided. Very supportive of resort.

Jorge was helpful, positive and friendly. He answered all my questions which convinced me that this was the best place to stay. So I booked it! Thank you Jorge.

The individual who assisted me went far beyond what he was required to do. He explores possible available accommodations with no success. He then explored available accommodations at another fine hotel and was able, after much effort, to find a wonderful room meeting our needs. Outstanding effort that is much appreciated

Jorge was fast and through and extremely polite. Appreciate all his service. You're lucky to have him on your team.

Tried to book a room for two nights but had an issue with a certain website, called the phone number and talked to Angela and was very very helpful in getting the reservation booked that I wanted, thank you Angela

I called Towneplace Suites and talked to Miguel Angel. The room I was looking at cost way more than I had expected. Miguel said he would look to find me a room that would work for me, and he did. He was amazing.

He helped us quickly and saved us a lot of phone calls in search of a hotel for this evening when most of the hotels that accept dogs were completely full! He was professional and courteous and we really appreciate his efforts.

She was very polite and respectful and helpful.explained to me regarding cancelations. And total price and waited until I received email confirmation before saying goodbye.

He was helpful and very thorough made sure information we were exchanging was clear and proper spelling

Josué researched several area hotels for me as Delta had cancelled over 250 flights from Atlanta. Many hotels were booked up as a result. I was headed to California and found out only an hour before scheduled boarding time.

It was horrible. Didn't know it was prepaid reservation til after they took it out of my account.
Couldn't understand him.

So nice to speak to a friendly, knowledgeable person rather than online. She was friendly and made sure I understood all the details. She was a pleasure.

Absolutely loved the customer service from Edgar. He took the time to confirm that the room we needed as ADA compliance. Super helpful and friendly.