BookOnlineReviews 10,251

I was very pleased with my phone reservation for 2 rooms for 2 nights at the Super 8, in Mount Laurel, NJ. The person made sure all the information was correct as I gave it to him, and then confirmed it all again before we hung up. The only thing wrong was he forgot to give me a confirmation number.

Samara was very polite but as I mentioned I was a Hilton member and questioned the fees being so much - I was shocked to find out the total amount should have been $168.96 instead I was charged $236.46 that's a significant difference- I will be checking with Hilton to determine what recourse I have- this was an urgent situation for my elderly brother who was without AC in 110+ heat

Jairo Andres was very courteous and professional. He answered my questions with direct and knowledgeable explanations.

Nicholas was wonderful with my reservation after having dealt with someone very rude the first try at booking. Thank you Nicholas

When I reached Amy I had already been through four other outlets to no avail. She was super professional and helped me get the rates and everything that I needed. Super efficient! Would love to work with her anytime!

Excellent very good. Very helpful. Thank you. It is really annoying for you to ask me to write you at least a 50 let her know. Now I wish that I had not gone online to give this lady a nice review.

It was a very pleasant experience. Astra was patient with me when I messed up putting in my card number. She was excellent.

I had a room then hung up on before credit card information was given. Called again, hung up on. Called again and was told nothing was available within five minutes of the first call.

Emilee was great. She was articulate, attentive, well mannered and very helpful. She was a delight and is a extremely valuable asset to your team.

The call with Lauren was great experience. She was a great help to me.

I appreciate the ease of getting this reservation. Thank you!

My daughter had car trouble between San Diego at night traveling with one child and two puppies. Rochelle was very helpful, explained the pet policies and made the reservation for us. Very nice, friendly, and helpful!

I ask for simple answers and keep being ignored I asked to speak to a supervisor and she said he well tell me the same thing very rude lady.

Great customer service! Lovely too talk to!
Found exactly what i needed and more.

Mary was customer service focused, honest, and most helpful. She located a hotel near our daughter's apartment with the amenities we needed at a cost we could afford. She is a delight and an asset to her employer.

Helpful, interested in finding the best offer available

It was good. She knew the answers to my quest Io ons

I didn't know what hotel was close to where we are going, this woman was wonderful! So much help I couldn't believe it. Thank you!

While I was unable to secure the reservation I was looking for, Ashley went above and beyond to help. I will keep trying to find something that works. Thanks again.

Very helpful, answered my questions and concerns. Patient and polite.