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BookingGroup

3.4

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BookingGroup Reviews Summary

BookingGroup has a rating of 3.4 stars from 1,536 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookingGroup most frequently mention customer service, rental car and friendly staff. BookingGroup ranks 8th among Car Rental sites.

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NL
2 reviews
0 helpful votes
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Rent a car good
January 13, 2020

My second time renting with this company and I've always gotten the most competitive prices. The car is always clean, I never had a problem renting car seats from them

Date of experience: January 12, 2020
NL
2 reviews
0 helpful votes
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Really no problem
January 13, 2020

I had ordered the day before on the BookingGroup International website. Vehicle ready on time. Very welcome from the collaborator who also speaks English. Very good advice and recommendation

Date of experience: January 12, 2020
Poland
2 reviews
0 helpful votes
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Great service
January 13, 2020

Great service and car selection. The staff will go beyond and above to assist customers to get the best car at the best rate

Date of experience: January 12, 2020
Nevada
2 reviews
0 helpful votes
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Super
January 13, 2020

Wow by far the best car rental experience I've ever had. Super convenient location and the guys working there were great. Explained everything well and walked us through it

Date of experience: January 12, 2020
Ohio
2 reviews
0 helpful votes
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Good service
January 13, 2020

Took Huindai Sonata for two weeks. Fast check-in and check-out. The car was is its best condition. Very helpful staff

Date of experience: January 12, 2020
Ireland
2 reviews
0 helpful votes
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BookingGroup
January 12, 2020

I am very pleased with your employee Mark and his suggestions. Before booking the machine, I read the rules carefully so there were no problems. I got what I ordered. All the questions I asked were answered in great detail. London BookingGroup team, you can see that you are improving service level fast! I'll be back in no time!

Date of experience: January 9, 2020
Washington
2 reviews
7 helpful votes
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Hi everyone!
January 11, 2020

The treatment and speed of the boy who attended me - J. Karsokas - perfect, very professional. The girl on the way back - this job is not his thing... Of course, that is true, looking for the minimum scratches, taps etc. those that are almost not seen with normal light. And the cleaning - it's so RIDICULOUS! In the spring - if it is full of pollen! The car after 500m is already covered with spring power!

Date of experience: January 9, 2020
NL
2 reviews
0 helpful votes
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Fast loading
January 11, 2020

100%. Good staff. Very friendly. Always use when back home. Never had any problems with them. Pick up took less than 5 mins

Date of experience: January 9, 2020
Canada
2 reviews
0 helpful votes
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BookingGroup has been my go-to rental company in Lithuania for over 3 years now. Always a great price, excellent and quick service and cars are new and always in great condition. It was first time renting in Kaunas Airport but the standard of service was as expected. Pick up took less than 5 mins and drop-off took 2 mins with no issues whatsoever

Date of experience: January 9, 2020
Germany
2 reviews
0 helpful votes
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I recommend
January 11, 2020

Cars are new or a couple of years old with low mileage, pounds. Volvo xc60. It got better than reikeho :) thank you

Date of experience: January 9, 2020
MD
2 reviews
0 helpful votes
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Thank you very much, for your company for the car and the great price. This is the third time I have rented from you and there has never been a problem. The staff with a smile and very kind service and escort you to the car. I recommend you to all friends. Success in work

Date of experience: January 9, 2020
Canada
1 review
0 helpful votes
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DONT USE!
January 9, 2020

PLEASE DONT USE THIS WEBSITE!
Rent a car through their website for 4 days at Florida airport and paid deposit. Our flight was delayed and when we went there they said no car avilable as it was a no show? And no refund? So they want us to call from the plane to inform that we are being delayed? Have some sense...

Date of experience: January 9, 2020
Ohio
2 reviews
0 helpful votes
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The staff is wonderful
January 11, 2020

Of the many companies I can single out this one in which I rented a car! Liked the staff, trained and hardworking!

Date of experience: January 9, 2020
Luxembourg
2 reviews
0 helpful votes
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No problems at return
January 11, 2020

Great service, fast communication. The condition of the car was appropriate to the price. No problems at return

Date of experience: January 9, 2020
Missouri
2 reviews
0 helpful votes
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Great recommendation
January 11, 2020

The guy was really nice and helpful. Everything was great. This is a very great service. Without any problems, on time. Thank you!

Date of experience: January 8, 2020
Switzerland
2 reviews
0 helpful votes
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Thank
January 11, 2020

Nice, professional and great communication. Good and clean machines. They always keep the mark!. Thank you. Sincerely

Date of experience: January 8, 2020
MD
2 reviews
0 helpful votes
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Great communication
January 11, 2020

Great communication, we were greeted at the arrivals, documentation was ready within few minutes. Vehicle was prepared and ready for use, overall great experience

Date of experience: January 8, 2020
New York
2 reviews
0 helpful votes
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Rental car
January 11, 2020

Everything is fine. And car and service. Good kindness. We had a small problem, and we got in touch very soon. We were very much prepared for this rental car

Date of experience: January 8, 2020
NL
2 reviews
0 helpful votes
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Fast delivery service
January 10, 2020

Very helpful staff and reasonable prices. Good selection of vehicles all in new condition. Very professional service

Date of experience: January 8, 2020
Latvia
2 reviews
0 helpful votes
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Very high service
January 10, 2020

Super fin service, selvom han snakkede engelsk forklarede han alt godt. Lækker og ren bil ;); ) ;); ) ;); ) ;)

Date of experience: January 8, 2020

From the business

Booking Group is the leading Global Online Car Rental Broker enabled by the most modern Car Rental Software for the Ground Transportation


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