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BookingGroup has a rating of 3.4 stars from 1,536 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookingGroup most frequently mention customer service, rental car and friendly staff. BookingGroup ranks 8th among Car Rental sites.
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BookingGroup has been my rental car company for over 5 years and has never disappointed me. I frequently use the downtown
Service is great, friendly, professional, helpful and the car was freshly washed, filled with gas and ready to go when I arrived for pick up
The Greatest place, the agents are so awesome! Got me in and out. Call 10 mins before I get there and they usually hook me up
Most importantly, they always have a car reserved as promised. Andreas is awesome and has super customer service! I will only rent from this location
Then it wasn't clear to me that the key return was right across the street. Might be something to put on the website with much clearer directions
I have used almost all car rental services in the area, and this location is the best. Super friendly, super accommodating and really easy to work with. I would recommend this place!
I wish I remembered the gentlemen's name, but both who checked me in and out were very professional! The car (a 2019 Nissan Rogue) was very clean and drove nicely. The actual building looked clean and organized
Very nice people. Car selection is sometimes limited. Good location with two exits. I like the option of dropping off after hours
The team at BookingGroup made renting from them a very, very positive experience. They are very friendly, very helpful, and tremendously resourceful
Thank you so much for your response to helping me get going and even though I went to the wrong one to return it you guys are fantastic about it
Always professional, helpful and thorough. Nice friendly staff with a good sense of humor! Really great experience
These guys gave their all to help us get there safe and promptly. They were empathizing and understood the necessity and severity of the situation. Whether your in a bad situation or just renting a car these guys will 100% give their best effort to assist and make things work for you. I will never rent from anywhere else due to the devotion and legendary service these guys gave
The service was excellent. They upgraded me free of charge and the vehicle was clean and well maintained
This location always boasts great staff and stellar service. Their are conveniently located near downtown and are always professional and courteous
FANTASTIC ACCOMMODATIONS LAST MINUTE WALK IN ESPECIALLY HAVING A UNPRODUCTIVE EXPERIENCE AT A BERLIN LOCATION YESTERDAY IM GRATEFUL THANKS
The fine folks at this BookingGroup office always go the extra mile. Derrick had me laughing despite the stressful experience of needing a rental while my car is in the shop
When I walk in, they greet me by name and make we feel more than welcome. I am in a business sector that relies on relationships. I would be more than happy to have anyone at this location as part of my team. Thank you ladies and gents... keep up the great service!
Staff was very kind, car was clean and brand new. Best deal in town hands down. I'll be doing more business with this particular Enterprise. In and out fast service, thank you!
The car was even able to park itself. When I discovered that the tire had a slow leak, the let me swap the car easily for free. Would highly recommend going to BookingGroup over the other companies. Service, car selection, and pricing is far superior
I was helped by BookingGroup while picking up the car and returning it. It was a flowless experience was able to give us an upgrade at a very reasonable price
Booking Group is the leading Global Online Car Rental Broker enabled by the most modern Car Rental Software for the Ground Transportation

