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BookingGroup

3.4

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BookingGroup Reviews Summary

BookingGroup has a rating of 3.4 stars from 1,536 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookingGroup most frequently mention customer service, rental car and friendly staff. BookingGroup ranks 8th among Car Rental sites.

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Sweden
2 reviews
0 helpful votes
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BookingGroup
January 17, 2020

BookingGroup has been my rental car company for over 5 years and has never disappointed me. I frequently use the downtown

Date of experience: January 14, 2020
Luxembourg
2 reviews
0 helpful votes
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Service is great
January 17, 2020

Service is great, friendly, professional, helpful and the car was freshly washed, filled with gas and ready to go when I arrived for pick up

Date of experience: January 14, 2020
Singapore
2 reviews
0 helpful votes
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Great people here
January 17, 2020

The Greatest place, the agents are so awesome! Got me in and out. Call 10 mins before I get there and they usually hook me up

Date of experience: January 14, 2020
New York
2 reviews
0 helpful votes
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Super customer
January 17, 2020

Most importantly, they always have a car reserved as promised. Andreas is awesome and has super customer service! I will only rent from this location

Date of experience: January 14, 2020
Ohio
2 reviews
0 helpful votes
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Then it wasn't clear to me that the key return was right across the street. Might be something to put on the website with much clearer directions

Date of experience: January 14, 2020
Switzerland
2 reviews
0 helpful votes
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Good the car
January 17, 2020

I have used almost all car rental services in the area, and this location is the best. Super friendly, super accommodating and really easy to work with. I would recommend this place!

Date of experience: January 14, 2020
Austria
2 reviews
0 helpful votes
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Nissan Rogue
January 17, 2020

I wish I remembered the gentlemen's name, but both who checked me in and out were very professional! The car (a 2019 Nissan Rogue) was very clean and drove nicely. The actual building looked clean and organized

Date of experience: January 14, 2020
Austria
2 reviews
0 helpful votes
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Very nice people. Car selection is sometimes limited. Good location with two exits. I like the option of dropping off after hours

Date of experience: January 14, 2020
Canada
2 reviews
0 helpful votes
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The team at BookingGroup made renting from them a very, very positive experience. They are very friendly, very helpful, and tremendously resourceful

Date of experience: January 14, 2020
Finland
2 reviews
0 helpful votes
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Nice is team
January 15, 2020

Thank you so much for your response to helping me get going and even though I went to the wrong one to return it you guys are fantastic about it

Date of experience: January 14, 2020
Canada
2 reviews
0 helpful votes
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Really easy transaction
January 13, 2020

Always professional, helpful and thorough. Nice friendly staff with a good sense of humor! Really great experience

Date of experience: January 12, 2020
Ohio
2 reviews
0 helpful votes
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Recommended Rental
January 14, 2020

These guys gave their all to help us get there safe and promptly. They were empathizing and understood the necessity and severity of the situation. Whether your in a bad situation or just renting a car these guys will 100% give their best effort to assist and make things work for you. I will never rent from anywhere else due to the devotion and legendary service these guys gave

Date of experience: January 12, 2020
Germany
2 reviews
0 helpful votes
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The service was excellent. They upgraded me free of charge and the vehicle was clean and well maintained

Date of experience: January 12, 2020
Hungary
2 reviews
0 helpful votes
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BookingGroup
January 14, 2020

This location always boasts great staff and stellar service. Their are conveniently located near downtown and are always professional and courteous

Date of experience: January 12, 2020
France
2 reviews
0 helpful votes
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FANTASTIC ACCOMMODATIONS LAST MINUTE WALK IN ESPECIALLY HAVING A UNPRODUCTIVE EXPERIENCE AT A BERLIN LOCATION YESTERDAY IM GRATEFUL THANKS

Date of experience: January 12, 2020
Nevada
2 reviews
0 helpful votes
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Good and quality rental
January 14, 2020

The fine folks at this BookingGroup office always go the extra mile. Derrick had me laughing despite the stressful experience of needing a rental while my car is in the shop

Date of experience: January 12, 2020
Austria
2 reviews
0 helpful votes
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Thank
January 14, 2020

When I walk in, they greet me by name and make we feel more than welcome. I am in a business sector that relies on relationships. I would be more than happy to have anyone at this location as part of my team. Thank you ladies and gents... keep up the great service!

Date of experience: January 12, 2020
Canada
2 reviews
0 helpful votes
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BookingGroup, thank
January 14, 2020

Staff was very kind, car was clean and brand new. Best deal in town hands down. I'll be doing more business with this particular Enterprise. In and out fast service, thank you!

Date of experience: January 12, 2020
Washington
2 reviews
0 helpful votes
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The car was even able to park itself. When I discovered that the tire had a slow leak, the let me swap the car easily for free. Would highly recommend going to BookingGroup over the other companies. Service, car selection, and pricing is far superior

Date of experience: January 12, 2020
Sweden
2 reviews
0 helpful votes
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Nice the price
January 13, 2020

I was helped by BookingGroup while picking up the car and returning it. It was a flowless experience was able to give us an upgrade at a very reasonable price

Date of experience: January 12, 2020

From the business

Booking Group is the leading Global Online Car Rental Broker enabled by the most modern Car Rental Software for the Ground Transportation


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