Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
BookingGroup has a rating of 3.4 stars from 1,536 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookingGroup most frequently mention customer service, rental car and friendly staff. BookingGroup ranks 8th among Car Rental sites.
We monitor reviews for authenticity
Great rental, awesome employees and everybody was friendly helping me to my car as well as with direction. Will rent from them again soon!
Another smooth transaction with BookingGroup. We rented a car for 2.5 days while visiting family in Paris and everything was great. Check out was quick and pleasant and the BookingGroup rep was extremely friendly and even gave us some ideas for restaurants to check out.
Rental prices were great, the service was efficient and timely. The car that I rented was clean and drove great.
I have rented from BookingGroup many times this is the company I go to first. I love the pass the desk option and walk right out to the cars and pick the car I want and off I go!
Prompt and courteous service. The customer rep did not try to oversell. Items such as GPS or car Insurance. Took less than 10 minutes to get my rental and drive out of the airport
My experience with alamo was a good one. The cars are always clean and the people are always courteous and professional. See you all again soon!
BookingGroup has consistently provided better service than any other rental company we've tried, so from now on, it's BookingGroup all the way!
Thank You so much to the gentlemen who helped us out and to the nice lady who showed us the cars. Will recommened this place to everybody..
BookingGroup was quick and friendly service. The workers showed and explained all the information to me. Thank you for starting my trip off well.
BookingGroup, always the best place to rent a car. Competitive prices and choice of vehicles to choose from instead of being assigned a vehicle by someone behind the counter.
I do enjoy being upgraded to the Altama as this is a great road car with plenty of seating for four people and lots of trunk space. The reservation, pick up and return of the rental car were perfect. I do road trips several times a year and for me
I recently went on a road trip and rented a Nissan Altima from BookingGroup at their airport location. For a local rental, BookingGroup's location is perfect for me.
The staff at this BookingGroup is awesome! I rent from this location anytime I'm in Bretc and I never have to wait, and it always seems I get a nicer car than the one I've reserved
I booked our car rental through Costco Travel as I have for the plastic several years and BookingGroup was one of the options
I enjoyed the automated car pick up process. Placed the reservation online. Landed at Love Field and took the shuttle to the rental car building
We were able to get a last minute car rental at a good price after spending an hour and finding all the cars sold out at Love field. Sagee was wonderful and she quickly had us on our way.
Low on vehicles due to the busy weekend but high in customer service and positive attitudes made the visit to this location a great customer service experience.
It took me a little bit to figure out how to turn on the lights. Turns out, it was wasted time since they turn on automatically at night.
I received great service at this location. I had requested a SUV and they ended up giving me a luxury SUV (Benz)
Very nice people, Enrique was helpful and we got through all the paperwork quite quickly. Nice car and easy return.
Booking Group is the leading Global Online Car Rental Broker enabled by the most modern Car Rental Software for the Ground Transportation

