BookingGroupReviews 1,536

Had a little hiccup that was quickly resolved and a little perk was thrown in. That was very nice indeed.

The gentleman at the desk was extremely knowledgeable, efficient, and quickly extinguished any fears I had about this being a long or drawn-out process

Great serve - easy to book - had the vehicle we wanted. This was an overall excellent experience...

People polite explain the car to me, on time and ready for me car was very clean well maintained even had a snow brush in the car for me that was thoughtful

Jennifer and rachel are probably the nicest rental agents ive had in a long time. Renting the car went smooth and return as well. Thanks to them they saved my christmas from being a disaster

BookingGroup made the whole situation so much easier! All of the guys are great but Ryan has been so accommodating and helpful! They have made an otherwise horrible time a lot more manageable! TY BookingGroup for being there when I REALLY needed you!

Had a great experience with BookingGroup. We ordered online and the van we needed was waiting for us on pick up day. The staff was friendly and helpful. And the return process was easy.

I no longer own a car. So when I need to do many errands in several directions, I know I can count on BookingGroup

I was even given a shuttle ride within town after I returned my rental. My shuttle driver completed the great experience.

Excellent rental experience. Had our correct vehicle ready at pickup and the staff was very helpful and personable. The issues/concerns that we had during our rental were addressed professionally.

Fast service, chose them over hertz because they actually had the vehicle I was looking for. Hertz on the other hand tried giving us a completely different vehicle and their reason was that the one we reserved over a month ago was no longer available due to high demand, which defeats the purpose of reserving..

Fast and friendly customer service. I was picking up my reserved rental and was in and on my way quickly.

I would recommend that anybody in the Naperville area that needs a rental car goes to this location.

The costs and fees were clear from the beginning, and although a lot of add-ons were offered, no one was pushy about me taking them. I'd go here again

I was happy with the people I talked to on the phone, the people at the rental location, and the car I rented.

It was a pleasant surprise to rent from BookingGroup. The condition of the cars is excellent; never ever received a car which was old. Like the professionalism and condition of the cars.

We left something in the trunk of our rental and they were nice enough to grab it and hold onto it for us.

It's the only one I will go to when I pick up cars for my works trips. Super friendly staff that always gets you in and out in a few minutes.

Great customer service and knowledge and also for the prompt delivery of vehicle. Start to finish no problems or extra add on charges upon the return of the vehicle. Ian it shows customer service is your priority thank you for your follow up call.

Great service. Got to appreciate Ian, Nick and Isaac. They are great to work with. Wouldn't trust anyone else.