BookingGroupReviews 1,536

Rented a Dodge Caravan. It was very clean and smelled good. It was full of gas when I picked up and it was read to go when i got there.

BookingGroup Rental on Chicago Drive in Holland, MI is really outstanding. The staff is so helpful and the cars are always clean, Quick and friendly service can always be reliable upon. Love this place!

Always rent from here when I need a rental for travel. Very friendly, great prices and excellent service.

All of my experiences with this BookingGroup have been great! Very friendly and helpful staff. This last time I did take advantage of being picked up and dropped off and it was so convenient.

I appreciate the way BookingGroup does business and the ease of which they conduct it to support their customers.

A usually non-memorable transaction of picking up a rental vehicle at an airport was changed into a memorable experience because of the personal attention and above and beyond level of assistance from Curtis. What a difference a great employee and person can make in a customer experience. Thank you Curtis!

Sarah Hadaway gave us the best customer service and made sure we had the vehicle we needed! I definitely recommend this branch and her service.

Chloe was Great! She was very professional and nice! Definitely hope we get the same great service next time we need to choose BookingGroup.

Nothing but good things to say, the impala was nice. The ladies up front were very professional and chill. The gentleman who picked me up and drove me back to my car once it was done being worked on was also amazing.

I would definitely recommend here to family and friends who are in dire need of a rental! The car I am renting right now from them is very clean, reliable, and has incredible amenities!

I always receive great service at this location. All the fine print is explained really well up front and the expected fees are always communicated.

I truly enjoy renting from this group of people. They always work hard to accommodate my needs, and I can be a handful when I paying for a service.

Don't have to wait a long time very informational about their vehicles and rental policies and cars are clean

I've rented two vehicles from this location so far and haven't had a bad experience! I must say I will be renting from them again! Keep up the great work you guys I will refer family and friends to your location! Thank you guys

As it turned out one 24 foot truck was too small and two 16 footers were completely filled. We were very happy about this outcome and how we were treated.

Still wish they would be better at answering the phone when you call. I did prepay my rental to save $$ so when you do that it provides a "confirmed rental".

Surprisingly my rental worked out and they were able to provide me with what I reserved as it came from thr airport. Nice clean car.

Got a car for long distance trip. Ended up being a bit more expensive than i planned yet i did have convenience of transportation when i was ready to go.