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Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.
Boats.net Reviews Summary
The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.
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I appreciated the accurate picture of the boat motor key I was trying to find. It is an exact duplicate of the one we already had.
I ordered a part on the 30th of May and paid extra for expedited shipping. I called several times and asked for customer service help and was either hung up on or told that they could not help me and I would just have to wait for my part to be shipped. I will never shop with this company again.
Hello Aaron, Thank you for reaching out. I am happy to help you, and I am sorry you didn't get the answer you needed from the call center. I've sent you a direct message to get your order number so we can look into your order and give you some more detail about the whereabouts of your parts. Let's see how we can make this right. Looking forward to helping you locate your parts ASAP.
Best,
Chelsea B.
Boats.net Customer Care
Ordered two fuel pumps and within 3-4 days they arrived and in perfect condition. I was truly pleased and honestly more relieved than anything knowing that I didn't waist my money on a bad product. Boats.net has my business next time I have to buy parts for my boats.
Hi Aviezer,
Our number one priority is to deliver our parts to your door as quickly as possible. It's so nice to hear that you are satisfied with your shopping experience, we hope you order again soon!
Parts were received promptly and at a cheaper price than I would have paid at my local dealership here in Australia
Hi Brian,
Thanks for your review. We are dedicated to serving our customers with the lowest possible price on the highest quality parts. Boats.net offers OEM parts at prices up to 80% below retail so you can get what you need plus a little extra. Why pay full retail price for parts when you can shop the alternative to retail prices Boats.net. We look forward to your next order!
Always fast on shipping the parts I order! Courteous friendly folks who get your order right the first time!
Hi Corey,
We know how annoying it is to have to wait for a part or even get the wrong one. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. We've got your back for every part you'll ever need, we look forward to seeing you again soon.
I have used Boats.com multiple times and have always been happy with their customer service. I will use them again in the future.
Hi Ben,
Thank you for your great review! We pride ourselves in trying to offer the best customer service for our customers daily. We are here for you 24/7 no matter what part you need. We look forward to working with you in the future!
Wasnt expecting to find parts here but they had the drive clutch cable for my honda harmony i needed and it worked flawlessly. Self propelled is now reatore and working well.
Hi Leland,
Thanks for leaving a review, we really appreciate it. We care about our customers and our amazing customer service team make Boats.net the go-to parts dealer for thousands of powersports enthusiasts and OEM and independent dealers all around the world. We are glad your experience with us was great and we look forward to seeing you order from us again soon.
The product I was interested in was not listed on the website but a representative assured me that they could get it from Japan and ship to me in less than 2 weeks. He was correct and I now have electric start on my old 25 HP Yamaha OB. Service above and beyond what was asked.
Hi Lee,
It is incredibly important to us that our customers leave Boats.net with a smile on their face. Whether because of money saved, fast shipping or amazing customer service, that's the goal. We are glad yet another satisfied customer has had a great experience with us and we look forward to seeing your next order from us.
Very good supplier of spare parts. I will definitly order from here again. They have almost everything you need.
Hi Stefan,
We take pride in our vast selection of OEM parts. We sell OEM parts for Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson, and even Tohatsu motors. We also sell parts for outboard, inboard, jet drive, and sterndrive type motors. We hold ourselves to high-quality standards and are proud to be a top-ranked BRP Platinum, Kawasaki Ichiban, and Yamaha 5-Star marine dealer. We are glad you had a great experience with Boats.net and we hope to see you again soon.
I use boats.net daily. We have formed a great relationship that I count on. Looking up parts is simple. They always have exactly what I am looking for and delivers on time every time. That is exactly why I keep coming back daily.
Hi Uncle Gus,
Thanks for leaving a review, we really appreciate it. We care about our customers and our amazing customer service team make Boats.net the go-to parts dealer for thousands of Powersports enthusiasts and OEM and independent dealers all around the world. We are glad your experience with us was great and we look forward to seeing you order from us again soon.
Just purchased my second Suzuki outboard from Boats.net. Great price, very simple and fast shipping. A+
Hi Bob,
Thanks for leaving a review, we really appreciate it. We care about our customers and our amazing customer service team make Boats.net the go-to parts dealer for thousands of Powersports enthusiasts and OEM and independent dealers all around the world. We are glad your experience with us was great and we look forward to seeing you order from us again soon.
Some spare parts that are not in stock if they can notify how long they will take before the purchase is made..
Hi Ivan,
Thanks for your kind review. Unfortunately, sometimes there are delays we can't predict when receiving parts from the manufacturer. We try to be as transparent as possible but sometimes we don't even have all the information. We hope you will order from us again!
I live on a island and boats.net gets me my parts in two days which is a huge help for my outboard Repaire shop.
Hi Keith,
Thank you for your business and feedback! We're glad we could get your parts to you so quickly so that you could get back to doing what you love! We look forward to working with you in the future!
We have always received our orders on time with no problems. Website is easy to use. Finding your parts are easy along with check out
Hi Herbert,
Thanks for your amazing review! We work hard to keep our website up to date and customer friendly to help you find what you need to get back running! We look forward to working with you in the future.
I wasn't sure what to even call the part I needed but the rep knew what I was talking about and filled my order perfectly, and the shipping was very quick. Couldn't have had a better experience. Thanks
Hi Tim,
Thank you for your business and feedback! We're glad we could get your parts to you so quickly so that you could get back to doing what you love! We look forward to working with you in the future!
Great prices for OEM parts, even older models.
Accessories they offer, it's like a toy shop.
Fast delivery across the world, which is awesome!
All parts received.
Keep it up.
Hi Benedict,
Thanks for your amazing review! We work hard to keep our website up to date and customer friendly to help you find what you need to get back running. We have the largest selection of OEM boat parts of anyone online and we make it our business to have even the hardest to find parts for our loyal customers. We look forward to working with you in the future.
Boats.net is the best online source for OEM outboard motor parts. Best service, fastest order-processing, and best prices for the majority of the parts they offer. The only parts that I can almost always find considerably cheaper elsewhere are NGK spark plugs. For some reason Boats.net does not offer very competitive pricing on most NGK spark plugs.
Hi James,
Thanks for leaving a review, we really appreciate it. We care about our customers and our amazing customer service team make Boats.net the go-to parts dealer for thousands of Powersports enthusiasts and OEM and independent dealers all around the world. We are proud to offer high-quality genuine parts and accessories at prices up to 80% below retail. We are proud to offer high-quality genuine parts and accessories at prices up to 80% below retail.
On our site, we make a promise, if you can find a better price for an OEM part online we'll gladly match it. We hope you will order from us again!
Prompt, courteous and good advice! Quick response to inquiry. Immediate shipping. Will definitely use boats.net again.
Every part I have ever bought for my boat has always fit excellent and comes within 2 or 3 days max love the service I get the parts when I need them!
Hi Richard,
Thank you for your business and kind review. We really appreciate it. We are glad we can make it easy, fast and affordable for you to get back to what you love! We look forward to your next order.
Very good lay out easy to find parts needed. Cost of parts are less than area dealers but shocking to an old guy.
Hi Chuckie,
We are glad you had a good experience with Boats.net. We are always working towards giving our customers the best experience possible. We want our site to be easy and efficient so our customers leave with the same amazing results time and time again. We hope you order from us soon!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Carole,
If there’s a part you need, you got it. Here at Boats.net, we have every marine part imaginable, from Kawasaki to Honda to Evinrude and Mercury. Our amazing selection and customer service are what brings people back. Thanks for your nice review, we are glad that you are happy with the service you received at Boats.net. We look forward to your next order!