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Boats.netReviews 212

4.6

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From the business

Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.


boats.net
Albany, GA, United States
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Boats.net Reviews Summary

The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.

This summary is generated by AI, based on text from customer reviews

service
254
value
99
shipping
101
returns
46
quality
87
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
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At my door 2 days later
February 26, 2026

Had the parts I needed in stock. Was only expecting it to have certain parts in the package, but it was the whole set for the piston. And then was on my doorstep 2 days later! The fast shipping is what I like the most.

Date of experience: February 26, 2026
Texas
1 review
0 helpful votes
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Yamaha parts tilt and trim reseal
February 25, 2026

Easy to order needed parts. Have oem parts break down that shows all of the parts you can choose from
Parts are in groups that make it easier to find.

Date of experience: February 25, 2026
Texas
1 review
0 helpful votes
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Mercury Outboard Parts
February 24, 2026

Ordered several parts for a 1995 Mercury outboard that are difficult to find elsewhere. The parts were reasonably priced, delivered on time, and shipped in a very strong box to prevent shipping damage. I was totally impressed.

Date of experience: February 24, 2026
North Carolina
1 review
0 helpful votes
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Life saver!
February 24, 2026

I called to see if y'all really did have the backordered parts I needed in stock and you really did... Guy on the phone was super helpful too. Excellent customer service all the way around, Thanks!

Date of experience: February 24, 2026
North Carolina
1 review
0 helpful votes
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Lower unit seal rebuild
February 23, 2026

Purchased lower unit oil seals top and bottom and all water pump parts for my Tohatsu 20 hp, used standard shipping and the parts were delivered within 3 days. All parts fit as they should, I will be using Boats.Net again for any other parts I need in the future!

Date of experience: February 23, 2026
Mississippi
1 review
0 helpful votes
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OUTBOARD MOTOR GAS TANK FILL CONNECTOR
February 22, 2026

THE YAMAHA FILL APPARATUS FOR OUTBOARD GAS TANK I ORDERED WAS FOR A 6 GALLON TANK, HOWEVER THE ONE I RECEIVED WAS FOR A 3 GALLON TANK.
THE FILL TUBE IS HALF THE LENGTH REQUIRED..

Date of experience: February 22, 2026
Partzilla - Boatsnet S. Boats.net Rep
2 days ago

Thank you for bringing this to our attention. We sincerely apologize that you received the incorrect fill connector for your Yamaha outboard tank.

As soon as we were made aware of the issue, we sent a prepaid return label and processed a replacement order at no cost to you. The correct item shipped the same day and is expected to arrive within the standard 4–6 business day delivery timeframe.

We appreciate you choosing us for your purchase and the opportunity to make this right. If there’s anything further we can assist you with, please don’t hesitate to reach out to us directly.

Virginia
2 reviews
0 helpful votes
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Shear Pins and Propeller
February 21, 2026

I found parts for my 3.5 Mercury in two minutes. Another minute and my order confirmation was in my email. Chose regular mail and seems like I got overnight delivery. Bunker buster packaging and beautiful parts. Thanks x 1000!

Date of experience: February 21, 2026
Virginia
1 review
0 helpful votes
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Maintenance time
February 21, 2026

Replacing water pump in older Mercury not only did they have the right genuine parts
The videos are a step by step how to along with how to tackle some tight spots thanks Guys

Date of experience: February 21, 2026
New York
1 review
0 helpful votes
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Boats.net had what I needed and sent it to me promply with a discounted price.
They had schematics to view my part. The price was at least 15% discounted. I recieved the part within 7 days.

Date of experience: February 21, 2026
Virginia
2 reviews
0 helpful votes
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Hard to find Yamaha Gateway part:
February 18, 2026

First, when I say "hard to find Yamaha part" it's not because it's not out there…. But, when I searched the specific part number I needed, droves of different companies websites pop up and were suggested as having carrying this particular part. I did like any other shopper would do, click on the first one and looking for the best price. Where my search lead me to Boats.net was because the first two sites I clicked on all lead me to believe they had the part only to be told parts not available once I tried to checkout. But, finally finding Boats.net website… not only did they indicate rather or not the part was "In Stock" on the initial product page, but they indicated the price (lowest out of all of them) and indicated my approximate delivery date if ordered today. And on top of all that … free delivery and here local in the USA. My part arrived on time and as advertised. Now I keep Boats.net book marked and will now make them my FIRST go-to for all my boating and parts needs. Exceptional company, exceptional website, and exceptional correspondence during the entire ordering process right up to date delivered. Thank You Boats.net, excellent shopping experience.

Date of experience: February 18, 2026
California
1 review
0 helpful votes
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Return and find right part.
February 14, 2026

Order wrong part.After talking to a customer service representative. He found the part I needed.
Which was a good conversation.
Enjoy talking to him.

Date of experience: February 11, 2026
Florida
1 review
0 helpful votes
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Great price and quick delivery.
February 13, 2026

Boats.net had the best price for the OEM parts I was looking for. They delivered the part faster than I expected with free shipping. Very satisfied.

Date of experience: February 2, 2026
Georgia
1 review
0 helpful votes
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Awesome
February 12, 2026

Always great to work with! Very quick to respond to emails and questions. Very quick shipping. The go to for all my boat needs.

Date of experience: February 12, 2026
California
1 review
0 helpful votes
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Satisfied customer
February 11, 2026

Thank You Boats, net for hiring people that speaks both language made it easier for me to order parts I had a really good experience with your employees. Thank you again for your great service. I can't complain. God bless thankyou guys at boat.net

Date of experience: February 11, 2026
Georgia
1 review
0 helpful votes
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Delivery was quick
February 4, 2026

I went to boat.net to find a few tank for a generator. The down fall is the details and pictures. Fingers crossed the fuel tank will work. Bright side is I have 90 days to return item if it doesn't work.

Date of experience: February 4, 2026
Georgia
1 review
0 helpful votes
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Ordered the wrong parts
January 26, 2026

On my last order I mistakenly ordered the wrong parts for my motor and had to return them. The parts were received and I was quickly issued a refund with no hassle. This was greatly appreciated. JW.

Date of experience: January 26, 2026
North Carolina
1 review
0 helpful votes
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Had what I need. Overpriced shipping.
January 21, 2026

I bought a new carburetor and realized gaskets don't come with it. Ordered it a day or two after receiving the carburetor. A set of gaskets for a tiny carburetor (Honda 2.3) fit in an envelope. I was charged almost $9 for shipping and have yet to receive the item.

Date of experience: January 21, 2026
Texas
1 review
0 helpful votes
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Fast USPS delivery
January 18, 2026

Selecting my suzuki part on Boats.net was simple. Follow up emails with shipment was a accurate. My order arrived on time in good condition and was not damaged. Pricing was very competitive.

Date of experience: January 18, 2026
Florida
1 review
0 helpful votes
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Excellent customer service
January 16, 2026

The customer service rep was SO helpful. There were a few parts we needed for a repair that were backordered. She gave many suggestions and insight regarding other options instead of just saying backordered - done. She cared that we got what we needed and went above and beyond to send us diagrams and explain possible options. Great service!

Date of experience: January 16, 2026
Florida
1 review
0 helpful votes
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Lots of Parts
January 16, 2026

I get all my Yamaha Outboard parts at Boats.net and sometimes even find parts for lawn equipment. It is very rare that parts have to be on back order and shipping happens very reliably.

Date of experience: January 16, 2026