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Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.
Boats.net Reviews Summary
The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.
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Recently I called Boats.net relative to a part I needed but was unsure of. The service person was tremendously knowledgeable and patient. The part I received was the correct part and "did the job"!
I have been ordering parts from Boats.net since 2017. Usually get the parts in 1-2 weeks.
They do a great job of emailing me updates as to when my orders will ship. Pricing is lower than other sources.
Hi Greg,
We are glad you took the time to leave a review. We are always working on making it as affordable and easy as possible to order from us. We look forward to your next order!
Great company to get all my oem parts from. They are pretty quick in getting them shipped out on time. They could have better discounts for shops but overall they are good.
Hi Roger,
Thanks for the wonderful review. We realize how much you value quick shipping and a large selection of parts for your boat, and we are glad we could get you back in the water quickly. We look forward to your next order.
They always have what I need or want, they can get it to me quick. Great customer service and shipping.
Hi Randy,
We are glad to hear that everything went well with your order. We realize how much you value quick shipping and customer service and that's why we strive to provide the very best service we can. We hope you will order from us again!
Everything is pretty simple to use and most Everything is up to date.
Only needs a place to plug in serial numbers or model numbers to bring up parts diagrams faster.
Hi Daniel,
We appreciate the excellent review. We realize how much you value quick shipping and an easy to use website, and that's why we strive to provide the very best service we can. We appreciate the feedback, and we look forward to your next order.
This is a really great place and really great prices for me to buy Honda parts for my equipment repair shop.
Hi Pat,
We are so glad you took the time to leave a review. We will make sure to pass your feedback on to our team. We offer the best Honda parts in the business and we hope to continue to work with you in the future.
I have a very small marine repair shop. We use you for 80% of parts orders. Everything ships out in reasonable time frame, well packed.
Hi Toby,
We are proud to be your main OEM part supplier. We love helping small businesses, and we are thrilled to be working with you. We hope you have a great day and we hope to see you around the shop soon!
I am a dealer of two brands of outboard motors. When I need parts for other brands, such as Yamaha, I like to use OEM parts instead of aftermarket. In July I ordered water pumps parts and received something entirely different than what I ordered. The paperwork was correct but the parts were wrong. After 2 calls and 2 emails I still have not gotten any satisfaction to my claim. The first call I was 158 on hold, the second time number 75, as a business owner I can't stay on hold for hours! I did receive an email back questioning my problem but to no avail. I realize Covid has screwed up our entire lives and world, but I would like to get my money back for these wrong parts.
Hi Kevin,
We understand your frustration and we realize it is difficult for you to stay on hold for so long. We always follow up with our customers to make sure their needs were met and we are sorry to hear it didn't work out. We apologize for sending the wrong parts. We sent you a direct message so we can look into the possibility of a return/refund.
We hope to hear back very shortly.
Best prices and in-stock inventory on OEM parts anywhere! Absolutely stellar customer service with attention to detail hands down!
Hi Mark,
We are delighted to hear that you can find the parts you need on our site for a good price. We try to make it as easy and affordable as possible to get you back on your boat and to doing what you enjoy most. We look forward to your next order!
Very pleased with service. Boats.net had been very helpful with product searching and purchasing. Will use in future
Hi G,
Thanks for the excellent review. We appreciate the kind words and we love to help our loyal customers with all of their boat part needs. We look forward to seeing you around the shop very soon!
First off I repair outboards for a living and I buy a lot of parts from boats.net This last time I ordered parts some were not in stock. They promised to ship out as soon as they can. I always pay for Express shipping. My first part of the shipment arrived by my local post office. I didht pay for USPS I paid for ups.
Then when my second shipment came there was supposed to be 3 parts in the box. What I got was 2 parts and an empty parts bag with the part number on the bag but no part. Needless to say I was pissee. Been waiting 2 weeks and all I got was an empty parts bag. It wouldn't of been so bad if they forgot or whatever but a Human Being had to of physically put an Empty parts bag in the box! What kind of morons do they have putting parts in boxes? I am not a happy camper. Time to find another on line parts place!
Hi Chris,
We're not sure why the parts arrived at your post office instead of at your front door, and we want to apologize for the part mix-up. I've never heard of anything like this happen before and we realize how frustrating that must be, especially since this is your livelihood.
We sent you a direct message so we can get your order number and order information and send a replacement or issue a refund. We don't want to lose you as a customer, and we hope you will reconsider.
I was very specific to identify the year by the model number on my motor.And was sent completely wrong parts for a motor 10 years newer than my motor. Brought them down to Mexico and can not do the maintenance necessary due to the terrible customer service, and complete incompance of boats.net. A good friend in this area of Mexico had the same experience.
Hi Brad,
We want to apologize for the mix-up. Our team works hard to maintain a high level of service to make sure mistakes like this don't happen again in the future. We sent you a direct message so we can look into your order and send you a replacement.
Great customer service. If it's not right, they'll make it right. I've had nothing but good experience and good deals... You can't go wrong with these people... can't say enough good things about my experiences.
Hi Will,
We really appreciate you taking the time to leave such a kind review. We are glad to hear that your experience with us went well. We have an amazing customer service team that is here for your every need and it means a lot to them too when we receive great feedback.
Always the best pricing on OEM parts. I previously owned a small repair shop and had several vendors to buy from. When I retired and sold out I needed a place to purchase parts. I don't work on many motors anymore but I can look up just about anything I need very quickly on their website.
Hi William,
Thanks for the amazing review. We are always working on making it as affordable and easy as possible to order from us, and we are glad to hear your experience went great. We are glad to be your go-to OEM part vendor, and we look forward to your next order!
I needed a new transmission for my Honda lawnmower and they provided a needed part for my lawnmower, for a decent price.
Hi Sam,
We are so glad to hear that we could get you the transmission you needed for your Honda lawnmower. We appreciate the kindreview and we hope you have a great day!
Staff is very helpful on the phone and the website parts diagrams are great. Shipping isnt very efficient. Was slow and delayed from the stated tracking arrival. For less money USPS could have it to me in 3 days instead of the 8 days it took UPS...
Hi B. W.,
Our customer service team works hard to give you the best experience possible, and we are glad to hear that they helped make your order a successful one. We want to apologize for the delay and we hope you understand that during the current climate parts are taking several days longer to arrive than usual. We hope you will order from us again.
From easy to read diagrams to competitive pricing and fast shipping, Boats.Net gets It done!
I have never had a bad experience with them, and my family's boating experiences are made better by a reliable, well maintained boat.
Hi Scott,
Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Not just for my Yamaha and Honda outboard motors. I order parts for my honda power equipment also, riding mowers and generators. Prices can't be beat. (As long as you buy enough to justify shipping cost or get free shipping). If you need ASAP buy locally. If you can wait a few days you will save some serious dough with these guys! And I love the exploded parts diagrams. (I was solicited to provide this review. I was not compensated. I've been a customer for years)
Hi Bill,
We are always working on making it as affordable and easy as possible to order from us and we are glad to hear your experience went well.
We make it a big part of our site to have component diagrams for nearly every vehicle and part so you can take it apart and put it back together. We are always trying to make it easier and more convenient to order from us. We look forward to your next order!
My go to spot for parts I need quick. Great service. I mostly order Yamaha parts and shipping is quick in Florida.
Hi Co,
Thanks for the positive review. We work hard to maintain a high level of customer service so that our customers will always leave happy. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. We hope you order from us again soon!
Ordered what I thought was 4 bellows ground clips. The listing states 4@. I received one clip today. Customer service states that their description of 4@ is the way they receive the clips. I said the should change your description asap. Won't order from them again!
Hi Robert,
We apologize for the miscommunication regarding the description of the bellows ground clips. We appreciate you bringing this to our attention and we will update the description shortly. We work hard to deliver you the parts you need at the very best prices and highest quality possible and we hope you will reconsider and give us another opportunity.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Bruce,
Thanks for the kind review. We know how important good communication is and we are glad you noticed our efforts. We look forward to your next order.