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Boats.net

4.6

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From the business

Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.


boats.net
Albany, GA, United States
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Boats.net Reviews Summary

The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.

This summary is generated by AI, based on text from customer reviews

service
257
value
99
shipping
101
returns
46
quality
87
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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I bought 2 items from this company for my Honda Lawnmower, the price was great and shipping was fast, differently recommend this company

Date of experience: April 12, 2021
Chelsea B. Boats.net Rep
over a year old

We are glad to hear that everything went well with your order. We try to deliver parts in a timely fashion so you can get back riding and doing what you enjoy most. We hope you will order from us again!

District of Columbia
2 reviews
0 helpful votes
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Nice and Easy!
April 13, 2021

Very Nice to have a site that provides drawing, technical info, and great price/availability for all my boat repairs! Thanks!

Date of experience: April 12, 2021
Chelsea B. Boats.net Rep
over a year old

Thanks for your kind review. We try to find the balance between affordable prices and high-quality parts, and we are proud to boast one of the largest OEM part inventories in the U.S. as well as the very best prices on the internet. If you can find a better price elsewhere, we'll match it! We hope you order from us again soon!

Florida
2 reviews
0 helpful votes
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I allwese order OEM part no problem at all very happy. Keep my engines in good working conditions.Im fishing at lease 3 days a week

Date of experience: April 12, 2021
Chelsea B. Boats.net Rep
over a year old

We work hard to maintain a high level of customer service so that our customers will always leave happy. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. We hope you order from us again soon!

California
1 review
0 helpful votes
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Great service
April 13, 2021

This place has been outstanding from costumer service to shipping in a timely manner. I will continue to do business with them.

Date of experience: April 12, 2021
Chelsea B. Boats.net Rep
over a year old

Hi Sean,

Our customer service team makes every effort possible to make the Boats.net experience as easy and seamless as possible. If you ever have any questions about your order feel free to ask them anything. We hope you will order from us again!

Missouri
1 review
0 helpful votes
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Good service
April 13, 2021

Each time I called the people at Boat net, have always been friendly. They even seem to go the extra mile to get one what they need. I appreciate working with boat net. They are good people to do business with

Date of experience: April 12, 2021
Chelsea B. Boats.net Rep
over a year old

Hi Brent,

We really appreciate this kind review and we are glad to hear that your experience with us was great. We have an amazing customer service team that is here for your every need and it means a lot to them too when we receive kind feedback.

Florida
1 review
0 helpful votes
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Outboard Shop Manual
April 13, 2021

The Clymer YAMAHA Outboard Shop Manual for 2-225 HP Two-Stroke- 1984-1989 makes me more confident that I will be able to keep my Yamaha 8 hp 1998 outboard running for many more years.
As an octogenarian this outboard will undoubtably out last me.

Date of experience: April 12, 2021
Chelsea B. Boats.net Rep
over a year old

We work hard to maintain a high level of customer service so that our customers will always leave happy. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. We hope you order from us again soon!

South Carolina
1 review
0 helpful votes
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Buying parts
April 13, 2021

Boats.net is the best place I have found, to get what you need, when you need it fast shipping. Service is great.

Date of experience: April 12, 2021
Chelsea B. Boats.net Rep
over a year old

Hello Gregory,

Thank you for your business and feedback! We're glad we could get your parts to you so quickly so that you could get back to doing what you love! We look forward to working with you in the future!

North Carolina
1 review
0 helpful votes
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Gaskets
April 13, 2021

They was delivered by the date they said it would be delivered and it was the right gaskets that I needed

Date of experience: April 12, 2021
Chelsea B. Boats.net Rep
over a year old

Hi Tim,

Our number one priority is to deliver our parts to your door as quickly as possible. It's so nice to hear that you are satisfied with your shopping experience, we hope you order again soon!

Mississippi
1 review
0 helpful votes
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It was a great experience Friendly customer service MLB ordering from them again in the Future And would highly recommend them to anyone looking for parts

Date of experience: April 1, 2021
Chelsea B. Boats.net Rep
over a year old

Hi Anthony,

Our goal is 100% customer satisfaction and it sounds like your experience went perfectly. We want every experience to be “five stars”! The team will be glad to hear your feedback!

Maryland
2 reviews
0 helpful votes
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Remote control conversion
April 1, 2021

Called for technical support and received excellent support for selection the correct conversion kit.

Date of experience: March 31, 2021
Chelsea B. Boats.net Rep
over a year old

Hi Arnold,

Thank you for your business and feedback! We're glad we could get your 1994 Mercury parts to you so quickly so that you could get back to riding on your boat! We look forward to working with you in the future!

Guatemala
1 review
0 helpful votes
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Very satisfied
March 26, 2021

We have a marina in Guatemala and have ordered boat parts several times with great service. Most importantly if you have a problem, which can happen, they have gone above and beyond to resolve the situation including calling me in Guatemala. They are quick to respond by phone or e-mail. We are totally satisfied with their service.

Date of experience: March 26, 2021
Chelsea B. Boats.net Rep
over a year old

Hi Sandra,

If there's an OEM part that you need for your boat, we've got it. From Yamaha to Honda, we have it all, and if you can find a better price, we will match it down to the dollar. Whatever questions you may have, our expert customer service team can handle them. We love our customers, and we appreciate your feedback. We hope you order from us again.

Virginia
1 review
0 helpful votes
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I ordered parts that our local boat dealers did not have or stock for a Honda 150 4 stroke. Minor parts, I would think but nobody in the Commonwealth of Virginia had what I needed for a 12 inch water line. Boats.net had all of the parts, ordered and received within 4 or 5 days. Great service and a fantastic variety for inventory. Will definitely go to Boats.net for parts next time and not the local dealers.

Date of experience: March 25, 2021
Chelsea B. Boats.net Rep
over a year old

Hi Alan,

Thanks for the amazing review! It means a lot to our hardworking team. We try our best to deliver you your parts as quickly as we can and we are happy to hear that your Honda 150 4 Stroke parts arrived speedily and on-time. We look forward to your next order.

Louisiana
1 review
0 helpful votes
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Stellar Performance
March 25, 2021

"I needed a lower unit on my 2014 Yamaha F90LA. It seems these were on a nation wide back order. However, Boats.net had seven listed on their website at the normal retail price. Information on the Boats.net website indicated they would price match other retailers. I called and spoke to Will. I gave him the web address of a retailer that offered the lower unit at a significant discount. Will looked up the item and matched the price! And because the item was over $149, it qualified for free shipping. This was ordered on a Thursday and by Friday I had a tracking number with a UPS scheduled delivery for the following Tuesday. If UPS delivers, I'll be back on the water long before the Dec 24 back order date. Thanks Will and the rest of the Boats.net people." - - UPDATE - - I installed the lower unit without any problems; twas a perfect fit. I checked the oil reserve and it was full. I topped it off and down the bayou I went. Smooth, easy shifting, and good pee stream. This will be my ‘go to' shop for anything I can't get locally.

Date of experience: March 25, 2021
Chelsea B. Boats.net Rep
over a year old

Hi Gary,

Thanks for leaving a review. We appreciate it. It is essential to us that our customers leave Boats.net with a smile on their faces. Whether because of money saved, fast shipping, or fantastic customer service, that's the goal. We are glad the part fit perfectly and that it has worked out well for your Yamaha. We are happy to hear from a satisfied customer, and we look forward to seeing your next order from us.

Florida
1 review
0 helpful votes
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Great service
March 25, 2021

My recent orders all were filled and shipped as promised. The website is easy to view and makes it a joy to order.

Date of experience: March 25, 2021
Chelsea B. Boats.net Rep
over a year old

Hi Erich,

We are thrilled to hear that you found the parts you were looking for on our site. We try to make it as easy as possible to get you back on your boat and to doing what you enjoy most.
We look forward to your next order, and we hope for a 5-star review next time around!

Colorado
1 review
0 helpful votes
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My experience was great all around.
March 25, 2021

They fielded part/tech phone calls before and after the sale, sold me OEM parts for a low price and they got to me fast.

Date of experience: March 24, 2021
Chelsea B. Boats.net Rep
over a year old

Hi Craig,

We are glad to hear that everything went well with your order. We try to deliver parts in a timely and affordable fashion so you can get back riding and doing what you enjoy most. We hope you will order from us again!

North Carolina
1 review
0 helpful votes
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Honda hardware
March 25, 2021

Needed new Honda specific hardware to make repairs and found the local and online Honda dealers wanted an arm and leg for them plus there was a wait period. I found Boat.net on line and was glad I did. They had the exact Honda parts (came in factory Honda plastic bags), for a lot less money plus they had them
in stock and shipped them the day I placed the order. I have book-marked Boats.net for all my future needs to check with them first. Great service online, best prices, quickest delivery. Who could ask for anything more?

Date of experience: March 24, 2021
Chelsea B. Boats.net Rep
over a year old

Hi Richard,

Thanks for your fantastic review! We work hard to keep our website up to date and customer friendly to help you find what you need to get back running. We have the largest selection of OEM parts of anyone online, and we make it our business to have even the hardest to find parts for our loyal customers.
We look forward to working with you in the future.

Virginia
2 reviews
0 helpful votes
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Great service
March 25, 2021

Very helpful with the right parts to purchase for your outboard, fast shipping on all parts ordered.

Date of experience: March 24, 2021
Chelsea B. Boats.net Rep
over a year old

Hi Larry,

Thanks for the wonderful review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! The team will be thrilled to hear your feedback!

Texas
1 review
0 helpful votes
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Do it yourself.
March 25, 2021

Was very pleased to be able to find all the parts I need. It was so easy. Always looking for a better price and found it here at boats.net. Shipping was a snap. Parts were on time. Great service.

Date of experience: March 24, 2021
Chelsea B. Boats.net Rep
over a year old

Hi Saul,

Thank you for your great review! We try to keep as many parts as we can in stock and ready to be shipped when the parts are ordered to get them to our customers quickly and get them back in the water. We appreciate your business and look forward to working with you in the future!

Pennsylvania
1 review
0 helpful votes
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Boats.net is an excellent company. Great customer service, knowledgeable staff, and I always get my parts fast. I would tell anyone to call Boats.net for parts help and purchasing.

Date of experience: March 24, 2021
Chelsea B. Boats.net Rep
over a year old

Hi Jim,

We know that quick and easy purchases are what customers look at first when they order from Boats.net. That’s why we are always working on making it easier and more convenient to order from us. We are glad you had a great experience with us and we look forward to your next order!

Panama
1 review
0 helpful votes
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First of all the parts I have purchased have been received very quickly. This important as they are sent first to Miami and then through a broker to the country of Panama. A delay by Boats, net means I am without my boat for weeks. My boat is our only source of transportation. When I am looking for parts online I really like the way Boats.net is setup. It is very easy to find what I am looking for. I am very please with my Boats.net experience and I find the staff very helpful. I recommend that anyone who is looking parts for their watercraft to use Boats.net

Date of experience: March 24, 2021
Chelsea B. Boats.net Rep
over a year old

Hi Brent,

We are glad you had a good experience with Boats.net. We are always working towards giving our customers the best experience possible. We know that our loyal customers deserve only the very best service and parts so we try our very best to make ordering from Boats.net easy and fast. We hope you order from us again!