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Boats.net

4.6

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From the business

Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.


boats.net
Albany, GA, United States
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Boats.net Reviews Summary

The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.

This summary is generated by AI, based on text from customer reviews

service
259
value
99
shipping
101
returns
46
quality
87
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Satisfied customer
May 12, 2025

Great price fast shipping………………………………… ………………………………………

Date of experience: May 12, 2025
Kansas
1 review
0 helpful votes
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Parts
May 12, 2025

Great to work with and fast delivery. Had the part i needed and cheap

Date of experience: May 12, 2025
Florida
1 review
0 helpful votes
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Accurate parts detail
May 10, 2025

I've needed some specific parts and with your parts detail and price list it made it very easy. Adding service manuals to the parts would help.

Date of experience: May 10, 2025
Texas
1 review
0 helpful votes
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Seeking part information
May 10, 2025

Called and spoke to customer service, explained what I was searching for, he gave me the correct part number, I placed my order and have received it in a timely manner. Good service.

Date of experience: May 9, 2025
Florida
1 review
0 helpful votes
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How to Lose a Customer
May 9, 2025

I purchased the same part twice, the first time the money was deducted from my account and I did not receive any purchase number, the second time I received the account number but did not receive the parts. I contacted Boots Net and they said that the parts were sent, but I did not receive them. Unfortunately I am at a loss, not to mention the problem I had with the customer.

Date of experience: May 9, 2025
Virginia
2 reviews
0 helpful votes
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Water pump
May 9, 2025

I'm happy they had the genuine Mercury parts I need, a little pricey for a key but what isn't.

Date of experience: May 9, 2025
North Carolina
1 review
0 helpful votes
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Need to rebuild a 2002 /200 h p Honda outboard motor they had every part i needed. I had one broken part due to shipping.no hassle they replaced it right away

Date of experience: May 9, 2025
Ohio
1 review
0 helpful votes
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Very fast!
May 9, 2025

I was very impressed by the speed of the service of Boats.net! You can be sure that I'll use them again!

Date of experience: May 9, 2025
Maryland
1 review
0 helpful votes
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First time buyer
May 7, 2025

My first purchase from Boats.net, exceeded expectations. Info on their website was thorough and delivery was great and faster than expected!

Date of experience: May 7, 2025
North Carolina
1 review
0 helpful votes
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Tilt and trim parts
May 6, 2025

Just ordered a couple of relays for my 88HP Johnson... easy read prints and easy to order correct parts...

Date of experience: May 6, 2025
Florida
1 review
0 helpful votes
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Great customer service
May 6, 2025

I needed a new ignition switch and wasn't sure which one fit my boat. I sent a text message and within 5 minutes had the answer with the part number I needed to order. GREAT SERVICE!

Date of experience: May 6, 2025
Massachusetts
1 review
0 helpful votes
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Great service
May 6, 2025

Always got the right part fast shipping. Never had to send anything back.

Date of experience: May 6, 2025
Texas
1 review
0 helpful votes
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Great Experience
May 6, 2025

Fast professional service, and easy to use website. Able to find parts for an old boat.

Date of experience: May 6, 2025
Florida
1 review
0 helpful votes
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Mr. G.
May 6, 2025

Ordered an ignition switch for a Mercury engine, does not fit. Called company back to return part, they said it would take a couple of hours to receive email return authorization. Have not heard back yet, 24 hours later. Now I have to call again and waste MY time.

Date of experience: May 6, 2025
Arkansas
1 review
0 helpful votes
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Great
May 6, 2025

You site is very user friendly. Even with me being an ole school technology challenged individual I was able to get to the CORRECT parts diagram, find my parts and ordered by myself.

Date of experience: May 6, 2025
New York
1 review
0 helpful votes
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I like this company very much.
May 6, 2025

Their customer service can help you solve the problem, and they will ship the order to me quickly and on time.

Date of experience: May 6, 2025
Florida
1 review
0 helpful votes
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This time as well as previous orders end well. Everything works and fits. I keep returning…. With two boats that I keep going and maint boats.net is my go to.

Date of experience: May 5, 2025
Arizona
1 review
0 helpful votes
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Easy checkout, fast shipping
May 5, 2025

I needed a part for my boat motor. I googled the part and this was one of the sites that came up as having it. I clicked on the link, found the part and checked out. I received the part 4 days later. Super easy process.

Date of experience: April 29, 2025
Oklahoma
1 review
0 helpful votes
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Quick and easy
May 5, 2025

No issues, packaged well and received on time. Always a positive experience.

Date of experience: May 5, 2025
Michigan
1 review
0 helpful votes
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Great service
May 5, 2025

Went as promised no problems encountered will shop again thanks

Date of experience: May 5, 2025