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Boats.net

4.6

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From the business

Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.


boats.net
Albany, GA, United States
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Boats.net Reviews Summary

The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.

This summary is generated by AI, based on text from customer reviews

service
258
value
99
shipping
101
returns
46
quality
87
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Parts for a 1994 Yamaha 40hp
May 29, 2025

The customer service department was very helpful with parts.

Date of experience: May 29, 2025
Massachusetts
1 review
0 helpful votes
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Great Service and Easy
May 29, 2025

Ordered parts for my outboard. Superb turn around. Perfect

Date of experience: May 23, 2025
Michigan
1 review
0 helpful votes
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Process for the order was easy and quick, simple web site use and checkout no problems

Date of experience: May 29, 2025
Georgia
1 review
0 helpful votes
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- Parts breakdowns were very helpful in finding the correct parts
- parts were shipped out and received within 3 days

Date of experience: May 28, 2025
North Carolina
1 review
0 helpful votes
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Orders correct and shipped quickly Thanks for helping keep my old 2 stroke alive!

Date of experience: May 28, 2025
Tennessee
1 review
0 helpful votes
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Part was too short.
May 28, 2025

Part was 5/8" shorter than the original, which had a broken fitting. Took off the broken end, replaced it with one of the good ends from the new part and it works. Not sure why it was wrong size.

Date of experience: May 28, 2025
Texas
1 review
0 helpful votes
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Quick and easy no nonsense
May 25, 2025

Order was at my door in no time using the expedited shipping very happy with the service and the prices are very fair wouldn't recommend another website for your outboard parts this was top notch!

Date of experience: May 25, 2025
Minnesota
1 review
0 helpful votes
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Great
May 23, 2025

Great company that works with you.
They don't guess, they are there to help!
Thanks

Date of experience: May 23, 2025
Florida
1 review
0 helpful votes
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They meet every need I have.
May 23, 2025

Every order I have made has arrived with the correct part and has arrived the day they said it would. I don't know anything else they could do.

Date of experience: May 23, 2025
Tennessee
1 review
0 helpful votes
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Very pleased
May 23, 2025

I ordered my boat part and it came in very quickly as promised

Date of experience: May 23, 2025
Florida
1 review
0 helpful votes
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OEM Johnson parts
May 23, 2025

Very good service and shipping! Very good experience! Best price anywhere!

Date of experience: May 23, 2025
New York
1 review
0 helpful votes
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Recent Purchase
May 22, 2025

Ordering parts was super easy. The option to expedite shipping was used and 2 days later my parts showed up in northern NY. Correct parts and secure shipping container.

Date of experience: May 22, 2025
Wisconsin
1 review
0 helpful votes
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Parts diagrams are detailed and numbered well, however quantities are deceiving when you place the order. A help screen pop-up would aid and perfect thiis. If a device item requires 2 washers and 4 bolts, when ordering, please have that quantity per line item. Shipping was fairly quick, and was pleased with customer service..

Date of experience: May 21, 2025
Texas
1 review
0 helpful votes
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Easy to find and order the parts I needed, quick shipping and they keep me informed on the status of my order

Date of experience: May 21, 2025
Wisconsin
1 review
0 helpful votes
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I called to verify what was correct. Boats.com rep said photographer did not know what they were doing. Assured me it was correct part. But it is not correct part.

Boats.net attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 15, 2025
Partzilla - Boatsnet S. — Boats.net Rep
10 months ago

We apologize for any confusion caused by the diagrams, which are provided directly by the manufacturer. After reviewing your call with our representative, we can confirm that the part ordered is correct for your unit. However, we understand that it may not have been the specific part you intended to purchase. As a result, we have issued a full refund for your order. Please allow 3–5 business days for the refund to be reflected in your account.

If you have any further questions or need assistance in selecting the correct part, we offer multiple ways to reach out customer service team. You can reach us by phone at 229-584-0046, by text at 229-800-4096, by email at [email protected], or on our website by selecting the red message icon in the lower right-hand corner of your screen.

Florida
1 review
0 helpful votes
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Muy buena pagina web, permite encontrar facilmente el repuesto buuscado, excelente seguimiento de la orden, Cumplieron en todo lo comprometido.

Date of experience: May 20, 2025
Cayman Islands
1 review
0 helpful votes
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Quality Parts and Great Prices
May 20, 2025

I've been shopping with Boats.net for years and found 99% of parts needed there and in stock. If not in stock, it only takes a couple of days and it's ready.

Date of experience: May 20, 2025
Arkansas
1 review
0 helpful votes
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Great price. Parts in stick
May 20, 2025

Had exactly what I needed at good price. Parts arrived quicker than estimated.

Date of experience: May 20, 2025
Florida
1 review
0 helpful votes
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Can't find it look here.
May 20, 2025

Most of the time I can find hard to find parts. Older motors sometimes are hard to find certain parts. If the part is still being made then it's available. Interface works good and is easy to navigate.

Date of experience: May 20, 2025
Louisiana
1 review
0 helpful votes
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Good products, good service!
May 19, 2025

I needed several OEM parts for an older Yamaha OX66 and Boats.net had everything in stock at fair prices with fast shipping. Very satisfied!

Date of experience: May 19, 2025