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Boats.net

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.


boats.net
Albany, GA, United States
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Boats.net Reviews Summary

The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.

This summary is generated by AI, based on text from customer reviews

service
258
value
99
shipping
101
returns
46
quality
87
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Parts
June 10, 2025

Called on the part part was delivered. Everything was great thank you.

Date of experience: June 10, 2025
California
1 review
0 helpful votes
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Easy to find the out boar part
June 8, 2025

Price is good, shipping is fast, this my out boar shop from now on

Date of experience: June 8, 2025
Virginia
1 review
0 helpful votes
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Accurate OEM Parts
June 8, 2025

They have a great part selection and it was easy to find exactly what I was looking for and they were very helpful when I called to get some clarity on which part was right for my motor.

Date of experience: June 8, 2025
Maine
1 review
0 helpful votes
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Fast shipping
June 7, 2025

I was pleasantly surprised to receive my order so quickly and the parts were the right ones

Date of experience: June 7, 2025
Ohio
1 review
0 helpful votes
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Easy Parts Lookup
June 6, 2025

The parts lookup system is very quick and easy to use. The check out system also went very smoothly.

Date of experience: June 2, 2025
Vermont
1 review
0 helpful votes
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As in the past, I went on; ine to the Boats.net website, quickly found the parts I needed for my Susuki outboard, placed the order, and it was shipped the next day.

Date of experience: June 5, 2025
Oklahoma
1 review
0 helpful votes
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Good parts at good prices
June 5, 2025

They ship right out even if I order 80 of somethings. I have done a couple orders with them now.

Date of experience: June 5, 2025
Florida
1 review
0 helpful votes
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Got some OEM parts for my mercury outboard and they worked as advertised without issue. Great site and company to purchase from. 10/10 would recommend.

Date of experience: June 4, 2025
California
1 review
0 helpful votes
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Fair pricing and quick delvery
June 3, 2025

OEM products without paying over the top OEM dealer ship pricing. Delivered as promised in a reasonable amount of time. Highly recommend

Date of experience: June 3, 2025
New York
1 review
0 helpful votes
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Great experience
June 3, 2025

Part fits perfect right part fast shipping
I will recommend you guys shoot anyone

Date of experience: June 3, 2025
Florida
1 review
0 helpful votes
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Good part department.
June 3, 2025

Received correct parts every time. Have ordered several parts for long time.

Date of experience: June 3, 2025
California
1 review
0 helpful votes
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Great prices
June 2, 2025

Ordered the parts I needed and after comparing prices, couldn't be the prices. Part cane quickly and we're correct.

Date of experience: June 2, 2025
New York
1 review
0 helpful votes
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Sent me the wrong part
June 2, 2025

After giving my haul number for an ignition for my boat, I was sent the wrong one. And gave up on fixing my boat, witch lead me sending it to a shop to get fixed... $260 later my boat is fixed.

Boats.net attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 2, 2025
Partzilla - Boatsnet S. — Boats.net Rep
9 months ago

We sincerely apologize for the inconvenience caused by receiving an incorrect part. After reviewing our records, we were unable to find any prior communication regarding this issue. However, we are more than happy to assist you. Please reach out to us directly so we can issue a return authorization along with a prepaid return shipping label. We appreciate your understanding and look forward to resolving this promptly.

New York
1 review
0 helpful votes
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Livewell pumps
June 1, 2025

I purchased two Shurflo livewell pumps for a few dollars more than WM wanted for one. Great value!
Shipping was fast and accurate.

Date of experience: May 21, 2025
Kentucky
1 review
0 helpful votes
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Happy
May 31, 2025

I am very happy with your vast inventory of part, easy-to-use ordering solutions and quick delivery of my order. I now know where to go to get my parts from now on.

Date of experience: May 31, 2025
Florida
1 review
0 helpful votes
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No Trump tax
May 31, 2025

Great, fast delivery, shipment arrived a day early. Free shipping.

Date of experience: May 31, 2025
Virginia
2 reviews
0 helpful votes
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Easy
May 31, 2025

Easy to find what I was looking for and quick check out. Shipping was fast as well

Date of experience: May 31, 2025
Oregon
1 review
0 helpful votes
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Excellent service!
May 31, 2025

Needed a replacement gas line for my pontoon. It was exactly the right part! Yea!

Date of experience: May 31, 2025
South Carolina
1 review
0 helpful votes
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Part on back order. Able to get other items on order released for shipment

Date of experience: May 30, 2025
California
1 review
0 helpful votes
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It would be even better if they would highlight on the diagrams the non- reusable parts you will need for various maintenance projects, or have suggested kits if for example you are replacing low pressure fuel pumps. What will I need?

Date of experience: May 30, 2025