Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Boats.net

Boats.net

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.


boats.net
Albany, GA, United States
How would you rate Boats.net?
grey stargrey stargrey stargrey stargrey star

Boats.net Reviews Summary

The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.

This summary is generated by AI, based on text from customer reviews

service
258
value
99
shipping
101
returns
46
quality
87
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
Follow S S.
Unfollow S S.
Share Review
Report Review

TERRIBLE - NEVER AGAIN
June 21, 2025

This was the 2nd time we paid for 2 day shipping only to have it take 12 days. They didn't even ship item for 8 days! It was still in processing status.

Boats.net attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 9, 2025
Partzilla - Boatsnet S. — Boats.net Rep
9 months ago

Thank you for your review. We appreciate your business and would like to clarify the details of your recent orders.

Your first order was placed on June 9th and shipped the same business day via our expedited 1–3 business day service. It was delivered on June 12th, which was the third business day—within the expected delivery window.

Your second order involved items that were out of stock at the time of purchase. As noted at checkout, those parts were ordered from the manufacturer. Once available, the order shipped on June 16th and was delivered on June 19th, again within the 1–3 business day timeframe for expedited shipping.

We strive to provide transparent communication and timely deliveries, and we’re always happy to assist with any questions regarding your order status or shipping timelines.

Texas
1 review
0 helpful votes
Follow WELDON N.
Unfollow WELDON N.
Share Review
Report Review

I ordered 7 electrical parts and they had them all in stock. I paid a little extra for express shipping and received the parts the same week as I placed the order. Impressive. The correct parts were delivered and my repair project can move forward.

Date of experience: June 21, 2025
Michigan
1 review
0 helpful votes
Follow Andrew N.
Unfollow Andrew N.
Share Review
Report Review

Desired parts in stock at a competitive price, shipped promptly.

Date of experience: June 21, 2025
Illinois
1 review
0 helpful votes
Follow jim W.
Unfollow jim W.
Share Review
Report Review

Fast and Great prices
June 20, 2025

Fast and great prices. Online parts lookup is awesome and easy to search for parts

Date of experience: June 20, 2025
Illinois
1 review
0 helpful votes
Follow Anne G.
Unfollow Anne G.
Share Review
Report Review

First time purchase
June 20, 2025

I was searching for a difficult part for a Yamaha outboard. Found it on your site, at a reasonable price and it was shipped quickly. Thank you, you will certainly be my go to for future purchases.

Date of experience: June 20, 2025
Louisiana
1 review
0 helpful votes
Follow William S.
Unfollow William S.
Share Review
Report Review

Very glad I found this company
June 19, 2025

I needed parts for an outboard motor and found this company on the internet and was happy to learn this is a great company. I got the right parts the 1st time no surprises. The parts were in stock shipped out the same day and were received in two days as promised. Nice to deal with people you can trust.

Date of experience: June 19, 2025
Missouri
1 review
0 helpful votes
Follow Brenda G.
Unfollow Brenda G.
Share Review
Report Review

SUPER FAST SHIPPING!
June 18, 2025

I paid for standard shipping and I received it faster than higher priority shipping I ordered the same day from a different company. Good price for the item ordered. OEM quality.

Date of experience: June 13, 2025
Iowa
1 review
0 helpful votes
Follow lewie e.
Unfollow lewie e.
Share Review
Report Review

Easy to order from fast shipping and easy to find the parts on web sight

Date of experience: June 18, 2025
Texas
1 review
0 helpful votes
Follow Larry S.
Unfollow Larry S.
Share Review
Report Review

Unlikely source for my needs
June 18, 2025

Searching for parts for my karting Honda motor and came across this site. Karting sites didn't have available parts but this site did at better overall price + shipping. Definitely recommend

Date of experience: June 18, 2025
Florida
1 review
0 helpful votes
Follow Mike B.
Unfollow Mike B.
Share Review
Report Review

Fast shipping, great price
June 17, 2025

Fast shipping, great price. Really convenient. I would recommend.

Date of experience: June 17, 2025
Washington
1 review
0 helpful votes
Follow Steffen S.
Unfollow Steffen S.
Share Review
Report Review

Great price fast shipping
June 17, 2025

OEM parts very helpful finding the parts you need. They will ship to Alaska. Thanks

Date of experience: June 17, 2025
Virginia
2 reviews
0 helpful votes
Follow Miguel M.
Unfollow Miguel M.
Share Review
Report Review

OEM parts
June 17, 2025

I like getting the original replacement parts than getting aftermarket, they are a little pricey. But the quality you can't beat. Boats.net has the right parts for your outboard. If it's in stock you get it right away. Never had a issue with my orders.

Date of experience: June 17, 2025
Minnesota
1 review
0 helpful votes
Follow Cheri E.
Unfollow Cheri E.
Share Review
Report Review

Boat keys
June 17, 2025

Best price and quick shipping. Great customer service and follow up. Will shop again.

Date of experience: June 17, 2025
Indiana
1 review
0 helpful votes
Follow James B.
Unfollow James B.
Share Review
Report Review

Very satisfied with transaction
June 16, 2025

Easy to use website. Fast and reasonable shipping. Good experience.

Date of experience: June 16, 2025
Georgia
1 review
0 helpful votes
Follow wade m.
Unfollow wade m.
Share Review
Report Review

Parts for yamaha
June 16, 2025

Ordered parts for my 25 year old yamaha. Everything came in quickly and was in perfect condition. My water pump kit was $20 cheaper than my closest dealership. Beyond happy with boats.net

Date of experience: June 16, 2025
New York
1 review
0 helpful votes
Follow Mike K.
Unfollow Mike K.
Share Review
Report Review

Hard parts to find
June 15, 2025

Many parts that fit my prescription were readily accessible

Date of experience: June 15, 2025
Texas
1 review
0 helpful votes
Follow Dale D.
Unfollow Dale D.
Share Review
Report Review

Dissatisfied
June 12, 2025

Not the part that i needed... picture and description was misleading

Date of experience: June 12, 2025
Partzilla - Boatsnet S. — Boats.net Rep
9 months ago

Our records indicate that part number 37820-93J05 is the part ordered and shipped. If this is not what you received, please reach out to us directly so that we can resolve this issue for you.

Arkansas
2 reviews
0 helpful votes
Follow Steven B.
Unfollow Steven B.
Share Review
Report Review

Great vendor!
June 11, 2025

The correct parts, processed and delivered very quickly! Excellent!

Date of experience: June 11, 2025
Texas
1 review
0 helpful votes
Follow Terry L.
Unfollow Terry L.
Share Review
Report Review

Great OEM part
June 10, 2025

I was lookin for a replacement starter switch for my 2002 Honda outboard. Part arrived well packaged and matched the replaced part exactly. Easy plug and play install and I am back on the water! Thanks

Date of experience: June 10, 2025
Florida
1 review
0 helpful votes
Follow Stephen J.
Unfollow Stephen J.
Share Review
Report Review

Reliable source on parts for older outboards that have been discontinued by the manufacturer at a good price and quick delivery.

Date of experience: June 10, 2025