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Boats.net

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.


boats.net
Albany, GA, United States
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Boats.net Reviews Summary

The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.

This summary is generated by AI, based on text from customer reviews

service
257
value
99
shipping
101
returns
46
quality
87
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Utah
1 review
0 helpful votes
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Merc parts
June 30, 2025

Very smooth transaction… parts are priced well … great buy … will buy again ………….

Date of experience: June 29, 2025
Florida
1 review
0 helpful votes
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Found not so common key to resolve my issue. Great service, easy to order, and fast shipping

Date of experience: June 29, 2025
New Jersey
1 review
0 helpful votes
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Shipment
June 28, 2025

I ordered two items separately. One item was purchased with expedited delivery and the other with normal delivery. I'm still waiting on the item with expedited delivery.

Boats.net attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 28, 2025
Partzilla - Boatsnet S. Boats.net Rep
9 months ago

Thank you for your review. We understand how important timely delivery is and appreciate the opportunity to clarify the status of your orders.

The first order, for which Standard Shipping was selected at checkout, was shipped the same business day on June 23rd and delivered on June 27th via USPS (Tracking: 9434650899561004010185).

The second order, placed with Expedited Shipping, includes a part that was not in stock at the time of purchase. As noted during checkout, some items may require additional time to arrive from the manufacturer. We’ve provided status updates via email on June 24th, 25th, and 27th, and as of now, the estimated arrival date for the part from Yamaha is July 14,2025. Once it arrives, your order will be promptly shipped using Expedited Shipping.

We value your business and are committed to keeping you updated throughout the process. If you have any further questions, please don’t hesitate to reach out.

Florida
1 review
0 helpful votes
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Boat's connector draining plug
June 28, 2025

Excellent. The part is difficult to find in other stores, even in Mercury parts. They find it and I bought two of them. I received it yesterday. It is the second time that I use Boat net, and last and these experiences were excellent

Date of experience: June 28, 2025
California
1 review
0 helpful votes
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EZ online shopping
June 28, 2025

EZ to navigate through the website, looking for my parts, in the stock parts and fast delivery

Date of experience: June 28, 2025
Alabama
1 review
0 helpful votes
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Purchase
June 27, 2025

Customer service was fast and helpful. Got my order fast and it was right the first time.

Date of experience: June 24, 2025
Virginia
1 review
0 helpful votes
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Great people to work with
June 27, 2025

Ordering was easy and shipping also was very easy. Will order from you again

Date of experience: June 27, 2025
Colorado
1 review
0 helpful votes
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BEST WAREHOUSE FOR BOATS!
June 27, 2025

I use you guys even if you are slightly more expensive. I've always received items as ordered and on time.

Date of experience: June 27, 2025
Georgia
1 review
0 helpful votes
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Fast shipping
June 27, 2025

Ordered new oil seal and water pump for my motor. Quality OEM parts fast shipping.

Date of experience: June 27, 2025
Oregon
1 review
0 helpful votes
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What I needed
June 26, 2025

Needed an oil filler plug for my motor, they had what I needed, Shipping was a bit pricey, but I got it on time

Date of experience: June 19, 2025
Maryland
1 review
0 helpful votes
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Fast & Easy
June 26, 2025

The website is straight forward and easy to use. The shipping was fast and reliable. I highly recommend this site. I will use it for future purchases.

Date of experience: June 26, 2025
Alaska
1 review
0 helpful votes
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Hassle free and quality products
June 26, 2025

It has been a great experience ordering parts that I need from Boats.net, would recommend it to anyone looking for a great service.

Date of experience: June 25, 2025
California
1 review
0 helpful votes
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Happy Customer
June 25, 2025

Fast delivery and the best price by far, I checked them all. Thank You

Date of experience: June 25, 2025
Wisconsin
1 review
0 helpful votes
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Impellers
June 25, 2025

Was able to purchase an impeller for 2003 motor. Order was filled and shipped in short amount of time.

Date of experience: June 25, 2025
New York
1 review
0 helpful votes
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Part not shipped
June 25, 2025

I placed my order 6 days ago and the status is "preparing order" for the last 5 days. My last order was shipped the day after it was ordered.

Boats.net attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 25, 2025
Partzilla - Boatsnet S. Boats.net Rep
9 months ago

Thank you for your feedback. According to our records, your order was placed and shipped on June 19th via USPS, with tracking number 9434650899563009210225. The shipping method selected at checkout was Standard Shipping, which typically takes 4–6 business days. We’re glad to see your order was delivered on June 23rd—just two business days later, well within the expected timeframe.

If you have any questions or need further assistance, we’re always happy to help.

Texas
1 review
0 helpful votes
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My mistake
June 25, 2025

My mistake. I ordered a wrong part number. Your customer service quickly issued a refund. Thank You

Date of experience: June 24, 2025
Colombia
1 review
0 helpful votes
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EXCENLENTE BOAT NET
June 24, 2025

HE COMPRADO MUCHO AQUI ME PARECE EXCELENTEMENTE SU SERVICIO

Date of experience: June 24, 2025
Massachusetts
1 review
0 helpful votes
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Great services
June 24, 2025

I am a boat newbie and rebuilding a motor
For first time, your site and service have been great - this is my 4th order and very very happy. Thank u 🙏

Date of experience: June 24, 2025
Florida
1 review
0 helpful votes
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Fast and on time
June 22, 2025

Parts came within days - back on the water in no time! Will use them for all
My motor needs.

Date of experience: June 22, 2025
Florida
1 review
0 helpful votes
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Good parts
June 21, 2025

Easy parts look up, easy check out!
Will order again for my suzuki

Date of experience: June 21, 2025