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Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.
The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.
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Easy process, and quality product with fast service. Thanks
Excellent customer service and quick response time. Was able to send me a link to the part I needed. Quick delivery as well!
Site was easy to navigate. Parts east to find and order. Shipped the same day. Delivered quickly. The only thing preventing a 5 was the starter rope I ordered. Worthless. Very small diameter - think "cord", not "rope"… And the length - no more than 18"…. Whaaat?!? Like I said - worthless!
I've ordered parts for Yamaha outboards multiple times. Always satisfied with the service and availability. My only complaint the shipping cost. Cheers
Product was $10, shipping was $20! Why is shipping so much for a small sticker?
They had what I was looking for and I received it promptly but found my problem with my boat was not the part I ordered
All I needed was a fuel filter, but the website made it easy to find.
Needed an oil cooler assembly for my boat. Boats.net had a good price and timely delivery as well. Also liked the consistent communication on delivery date and timely.
It was very simple to find what I was looking for. Had pictures that helped with making sure I was getting the right part big plus. I got my parts in reasonable expected time. I had a great experience.
They had exactly the parts I was looking for at great prices. Super fast shipping as well!
I was provided excellent service paid extra for quicker shipping part came on time. I was more happy about the pricing was cheeper then most other places online.
I needed parts to fix my mercury. Boats.net is an easy sight to find parts and customer service was nice and easy to work with even if you need to return Parts, they are very good people.
I ordered a trim motor for a 2018 Yamaha f90Lb. I gave them all of the motor information but received the wrong part. The return process was easy. Upon calling and talking with a sales rep they told me the part was obselete which isn't correct because I just purchased from another source.
Thank you for your feedback. We’re sorry to hear that the part you received did not fit your application and appreciate you taking the time to speak with our team.
The part you originally ordered has been superseded by the manufacturer with a new part number. Unfortunately, while the updated part is intended as a direct replacement, it does not fit all earlier applications—in this case, due to a change in shaft length. As a result, we promptly provided a prepaid return label so the part could be returned at no cost to you.
We understand how frustrating this experience can be and apologize if the information provided during your call was unclear. Please know that we rely on manufacturer data, and part supersessions are outside of our control.
We value your business and are always working to improve our customer service and support.
I still haven't received what I ordered I got it from someone else
Thank you for your feedback. According to our records, your order was placed on June 24,2025, and shipped the same day. Standard Shipping was selected at checkout, which typically takes 4–6 business days. USPS records show the package was delivered on June 28,2025, well within the expected timeframe.
We’re sorry to hear that you had to source the item elsewhere and appreciate your feedback. If there’s anything we can do to assist further, please don’t hesitate to reach out.
Had parts I was looking for at good price! Shipping was decent and packaging was good! Will use this company again for sure!
I found the cost of the items to be very reasonable along with the delivery date and on time delivery
From searching and locating parts in the easy to locate parts diagrams, to adding items to your shopping cart and checkout, Your order is in good hands from there!
Answer: Please contact [email protected] or call him at 863-232-5661 ext. 102 he can assist with your options
Answer: Thank you for your recent inquiry with www.boats.net regarding the Yamaha motor priced below Yamaha T9.9XWHB High Thrust 9.9HP, 25", Tiller handle, Electric/Rope Start, Power Tilt Price: $2,898.63 MSRP: $3,760.00 Or 2017 Scratch & Dent (Crate Damage Only) Yamaha T9.9XPHB High Thrust 9.9 HP, 25" Shaft, Tiller, Electric, PT&T, High Thrust Price: $3,019.01 $2,680.42 MSRP: $3,760.00 **Avaialble Yamaha requires Boats.net to ship Yamaha outboards to an authorized dealer's location to complete a proper pre-delivery inspection (PDI) on all of their tiller handle motors. Yamaha Dealers charge a fee to complete the PDI. Boater's World (DBA Boats.net) is an authorized Yamaha Marine dealer and is authorized to sell and service Yamaha Marine outboards, watercraft's, products and parts. Our fee of $90.00 will be charged for the PDI if your motor is picked up here at our facility. Your sales person can help you locate a dealer nearest you or explain the process if the motor is picked up here in Lake Placid, FL 33852. There is no sales tax on motors shipped out of the State of Florida. We thank you for choosing Boats.net for all your boating needs. Please do not hesitate to call or email me with any questions. My number is below.
Answer: Hahajaha. If you need it that bad, buy it and wait.
Answer: Hello Apiline! What country are you looking for? We sell parts to 120+ countries; hoping we are able to help you out. Please email [email protected] and we'll do our best to help you.
Answer: All you need is the gasket kit... n... YouTube... YouTube has guided me through my project boat...
Answer: Thank you for your interest in our company. I regret to inform you that we do not have any stores in Europe. However, we do ship worldwide. Please feel free to email our parts team at [email protected] a parts list, and we will gladly quote you a cost to ship overseas. Should you have any further questions or suggestions please feel free to contact us.
Answer: Thank you for your interest in our company. I regret to inform you that we are not currently offering any promotional discounts on our website. We do offer a price match guarantee on all of our OEM products.


Thank you for your feedback. We understand your concern regarding shipping costs.
For this order, the shipping charge was $8.95, and the total order amount was $23.98. Shipping rates are calculated based on several factors, including package size, weight, destination, and carrier rates. While we strive to keep these costs as low as possible, they are ultimately set by the shipping carriers.
We appreciate your input and continue to work closely with our carriers to offer the most competitive rates available.