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Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.
Boats.net Reviews Summary
The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.
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Very easy to choose correct party using serial number, cheaper than others and excellent shipping time
Been ordering for a few years and they have never failed with deliveries. They are on time long as no back order and any issues I had they were professional and quick to help my orders get sorted out.
I needed some parts ASAP so in the evening I processed an order for several items that all said they were "In Stock" I chose "Rush" shipping as opposed to "Priority" It was the most expensive and while it mentioned in stock items would ship faster it didn't in any way elaborate on one of the most obsurd shipping practices I've heard of any company.
When I did a follow up phone call the next day as I hadn't received tracking. They told me Rush means to Rush the order to the truck that is waiting departure to go to UPS. So most of my items were put on the truck at 8am fantastic but they didn't go to UPS to go out that day they sat there and didn't even leave the warehouse to be taken to UPS till 8pm. One item also in stock didn't hit the truck at the same time but did get there during the same day on the same truck before 8pm and was givin a different postal label to go UPS mail innovations or extra snail mail. Where it changes carriers mid delivery to postal service. Where I paid expedited shipping with another provider that same night I got it next day. My rush shipping with boats.net put me into mid next week and resulted in me having to drive to the post office for the last part that got lost at their local branch not even delivered to my home. This shipping is an extremely false representation I likely would have received all items in tack same box sooner for free but it was urgent and the misssrepresentation cost money and time. I would have done it over the phone with an overnight if I knew this was an option.
My first time ordering. Exceed all my expectations. Thanks!
I was easily able to find a boat part that I couldn't find from other sources. I received it in less than a week.
Parts came on time as ordered.
Thanks for the 3 day shipping option.
Great experience. The items arrived before expected. It was well packaged.
Very fast orders! Got every thing I needed in a timely manor.
Y'all made it easy and simple. I have been dealing with him boat company that I bought the boat from for almost 2 weeks getting the runaround you'll have in the stuff I needed in three days.
The parts I ordered to fix my Mercury outboard tiller handle were factory OEM Mercury parts and fit perfectly. Everything from the parts diagram down to ordering was perfectly laid out.
Wrong part even though I provided the information needed to order the right part
Thank you for taking the time to leave a review.
We understand how frustrating it can be to receive the wrong part. To clarify, the part originally ordered was not correct for your model. After you reached out, our team worked with you to identify the correct part and even provided a link to the OEM diagram to help ensure everything matched up.
While the initial serial number provided was invalid, we were able to assist once you confirmed your model number, and our goal throughout was to make sure you received the correct part.
We appreciate your feedback and are always working to improve both our service and communication. If there's anything else we can do to assist, please don’t hesitate to reach out.
Easy to order online and they have option for faster shipping at a reasonable price!
Great OEM parts in a secure shipping container! What more can you ask for!?
They had what I was looking for at a great price. The ignition switch for the outboard model number I had was not he same as was in the boat. Boats.net had the correct ignition switch with the correct connector types.
Ordered what I thought was a pair of battery straps with the description "strap battery 2" but I only received 1 strap. I needed 2 to hold the battery securely. When I contacted company, they said I needed to order and pay for another one if I wanted 2.
Thank you for your order and for sharing your feedback.
We’re sorry to hear there was confusion regarding the battery strap. The part you ordered is sold individually, as indicated in the OEM diagram, which shows two are required for your model. You received the quantity that was ordered, and our team explained this when you reached out.
While we couldn’t provide a second strap for free, we did offer to waive the shipping cost on your follow-up order to help make things right. We're sorry to hear that this didn’t meet your expectations.
If there's anything further we can assist with, please don’t hesitate to reach out.
Paid for expedited shipping but my parts arrived later than expected
I needed my boat for a weekend fishing trip and no local dealers had the part I needed. They all said it was on back order till mid October. Boats.net had one. Ordered it on Tuesday and it arrived on Friday. One day sooner than expected. I was able to get back on the water and get my limit of the endangered Red Snapper here in north east Florida.
Easy to find parts and order, fast shipping and great customer service
They had the right parts for my 1988 mercury 90 hp, at a fair price.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We understand your concerns and would like to clarify how our Rush Shipping option works.
Rush Shipping is offered when an order contains both in-stock and out-of-stock items. This method allows us to ship all in-stock parts immediately via Expedited Shipping (typically 1–3 business days), while the remaining parts are shipped separately once they arrive, using Standard Shipping (4–6 business days).
In this case, Rush Shipping was selected at checkout. The first package, containing all available items, shipped on 7/10/2025 via UPS (tracking #1Z81FF920274354260) and was delivered two business days later on 7/14/2025. The remaining parts were shipped the same day via UPS Mail Innovations (tracking #92612999916797553043559232) and delivered on 7/16/2025, which falls within the expected timeframe for standard delivery.
Our website is very clear about what the expectations were, and we actually exceeded them.
We truly appreciate your business and hope this helps clarify the shipping process. If you have any additional concerns or questions, we're always happy to assist.