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Boats.net

4.6

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From the business

Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.


boats.net
Albany, GA, United States
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Boats.net Reviews Summary

The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.

This summary is generated by AI, based on text from customer reviews

service
259
value
99
shipping
101
returns
46
quality
87
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Super Fast Service
August 3, 2025

First time purchasing from Boat. Net and I was certainly pleased! I made my purchase of a new alternator and two days later I received it without buying the express shipping. The staff was very helpful and friendly to work with! I've now found my perfect Marine Store for all my water needs!

Date of experience: August 3, 2025
Maine
1 review
0 helpful votes
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Right parts for the job.
August 2, 2025

Got the info for my motors off the data tags. Entered the info and found the absolutely perfect fit parts I needed. Delivery was fast. I'll be back!

Date of experience: August 2, 2025
New York
1 review
0 helpful votes
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Part supersession
August 2, 2025

I received some parts (spark plugs) with a different part number on them. I called customer service for a return authorization and spoke with Chris. I explained the reason for returning, and needed to order the correct parts. Chirs looked up the parts and saw a problem with the part number, so he immediately got in contact with Yamaha and solved my issue, The part number had superseded to another one, but the new part number did not show in Boats.net's system. Thank you Chris, for going the xtra mile.

Date of experience: July 30, 2025
Texas
1 review
0 helpful votes
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Excellent!
August 2, 2025

I was looking for an outboard air dam and they had what I needed. For hard to find parts Boats.net is the place to locate them.

Date of experience: August 2, 2025
Florida
1 review
0 helpful votes
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Why buy anywhere else?
August 2, 2025

The product was available at a great price, and immediate shipped upon placing order.

Date of experience: August 2, 2025
New York
1 review
0 helpful votes
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Very Good
August 2, 2025

Easy to find product plus purchase and the notifications on tracking was spot on.

Date of experience: August 2, 2025
Alabama
1 review
0 helpful votes
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I made a mistake on 1st order and canceled it. However it had already shipped. Customer service actually answered my call with a real person which was overly nice.They gave me an
Rma and credited me for merchandise AND shipping. All I had to do was return merchandise in box it came in. No Hassel
Great company

Date of experience: August 1, 2025
South Carolina
1 review
0 helpful votes
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Found a hard to find part
August 1, 2025

Difficulty locating exact replacement. Boats.net had it.

Date of experience: July 28, 2025
District of Columbia
1 review
0 helpful votes
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Yamaha Outboard Parts
August 1, 2025

Good parts photos.Fast delivery, items as described and decent price.

Date of experience: August 1, 2025
South Carolina
1 review
0 helpful votes
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Throttle/Shift cables
July 31, 2025

Ordered the cables in the morning they shipped the same day I received them a day later. They are installed and rigged throttle is smooth as glass.

Date of experience: July 31, 2025
Minnesota
1 review
0 helpful votes
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Terrible shipping
July 30, 2025

UPS regularly doesn't scan packages when received from them. So days into an order if you call boats.net they keep telling you it should be on the way when it might never show up. And that did happen to me. Customer is upset and I'm trusting boats.net because that's normal for them… then I call for a refund and not even an apology.

Date of experience: July 30, 2025
Florida
1 review
0 helpful votes
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I accidentally ordered the wrong part and opened the packaging. I was able to efficiently get it returned and promptly was refunded. The customer service through the process was great!

Date of experience: July 29, 2025
North Carolina
1 review
0 helpful votes
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I ordered an OEM yamaha oil filter wrench for a 350. When it arrived it was too small for the oil filter. 30$ down the drain

Boats.net attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 29, 2025
Partzilla - Boatsnet S. Boats.net Rep
8 months ago

We’re sorry to hear the wrench didn’t fit your oil filter. This part is an OEM Yamaha tool, and its fitment depends on the exact oil filter model—not just the engine size (e.g., 350). Unfortunately, we have no record of you reaching out to verify compatibility before ordering or to request support after receiving the item.

We always recommend confirming fitment with your service manual or contacting us before purchase—we’re happy to help. If you'd like to discuss this further or explore a possible resolution, please reach out to our customer service team.

Thank you for your past support, and we’d love the opportunity to assist you moving forward.

South Carolina
1 review
0 helpful votes
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Boat Prop
July 29, 2025

I have a Honda 50. It had a 14 pitch prop on it. The boat wouldn't plain out. Changed it to a 11 pitch. Now it plains out fast and gets up to 36mph

Date of experience: July 29, 2025
Colorado
1 review
0 helpful votes
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Great place to order parts
July 28, 2025

Fast, easy, convenient. They carry a wide selection of parts and almost always have them in stock!

Date of experience: July 28, 2025
New Jersey
1 review
0 helpful votes
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Easy and fast.
July 28, 2025

It was a great experience dealing with you guys and got part fast.

Date of experience: July 28, 2025
Alabama
1 review
0 helpful votes
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Relay switch
July 27, 2025

Item was easy to find and in stock. Shipping was quick. Had a great experience.

Date of experience: July 27, 2025
Florida
1 review
0 helpful votes
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Fast delivery time
July 26, 2025

Ordered a 1013 prop on one day, came two days later… can't beat that

Date of experience: July 26, 2025
Massachusetts
1 review
0 helpful votes
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Just satisfied
July 26, 2025

We order a lot because we are not a dealer. The parts search is ok, but it does not show or tell you of superceded numbers,, at least not clearly. It is confusing to order one number and get a different one. Only to find we may allready have it.
We do not get an invoice upon delivery which makes it difficult to identify which order and what it was for.
Delivery is too long and un predictable.

Boats.net attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 26, 2025
Partzilla - Boatsnet S. Boats.net Rep
8 months ago

Thank you for your feedback. We truly value all customer input and are always looking for ways to improve.

We’re sorry to hear that parts identification and shipping created confusion. To clarify:

Part Numbers & Supersessions: Our diagrams use original manufacturer part numbers, as these are typically the reference found in manuals and parts lists. When a manufacturer supersedes a part number, that change is handled directly by the OEM—not by us. If you're ever unsure, our customer service team is happy to confirm whether a part is the most current version.

Packing Slip & Invoicing: Every shipment includes a detailed packing slip listing the parts and quantities included. Additionally, an itemized shipping confirmation email is sent when your order ships. If for any reason you did not receive these, please let us know so we can ensure your email address is correctly linked to your account or resend documentation as needed.

Shipping Delays: All of your orders were shipped on time from our facility. However, there was a temporary service disruption on UPS’s side that caused unexpected delays. We understand how frustrating that can be and have followed up with the carrier to prevent future issues. We always aim for transparency, and tracking is provided with each shipment.

We appreciate your recognition of our wide selection—it’s something we work hard to maintain. If there’s anything else we can do to improve your experience or clarify future orders, please don’t hesitate to reach out.

Arizona
1 review
0 helpful votes
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Outboard parts
July 24, 2025

Fast shipping and Exzactly fit my business stays. Here order all my replacement parts here n always will

Date of experience: July 24, 2025