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From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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Easy to orde, arrived within a week. Good quality. Looks great
Factory back ordered. Six weeks to receive. Blind quality not the best. The brackets were hard to install and the Roman blind material doesn't stack real well.
Ive ordered from Blindster various times for my rentals, and my personal house. The orders have always been shipped fast and never a problem. I usually order the economy 2" faux blinds. Perfect quality. Easy to install. Ill never go back to Lowes or Home Depot for blinds. Always a better deal ordering here, fast shipping, and no tax.
Ordering was quick and easy. They even sent samples out quickly. Fits great. Price is great, quality is decent, fits the price paid. Works just fine for my needs.
We have now purchased a total
Of 15 blinds through Blindster and are very happy with them. We have never had a problem and we recommend them to everyone.
We received the wrong brackets for hanging out blind but we called and they are sending out the correct ones. Hope to get them soon.
I had a very good experience buying from Bindster.com. I had a little problem with one of the bilnds delivered with a broken part. When I called and e-mailed the customer service about the problem, they were very helpful and sent me another blind right away. I am very happy with the quality of their blinds and would buy again from them.
I had been searching for affordable cellular shades for months with no success, I have a large front window with a window on either side. I heard about blindster on the radio. I looked up the website and read their reviews. I ordered samples that were free to me. I made a decision and ordered cellular shades. I mistakenly ordered one too many shades. Once I called my account was credited that day. I had my shades within 2 weeks. I am extremely happy with them and I plan to order more products in the future.
We ordered 2 exterior shades, 2 interior blinds, and 1 large 3 panel shutter, and everything worked out as we had hoped. The whole process was very straight forward and simple. We received samples when requested, and had our questions answered as we posed them.
The only place where Blindster came up short was installation information related to the shutters. The installation information needs to be updated to explain to the customer what they might encounter during this process.
I am an experienced tradesperson, and was prepared with all of my tools, shim materials, and knowledge of the various possibilities. My installation went fine, but the average homeowner will be challenged with their out of the box installation instructions. I'd recommend asking for a copy of the installation instructions in advance so you can study them and ask your questions, so you don't suffer from frustration during installation.
Overall, a very good experience.
Nice blinds. However make all you measurement about 2 inches shorter. Everyone one of mine was 1 bilnd too many. Don't even try using the screws they send. Do your self a favor and go to a hardware store and get yourself good ones. They strip very easy.
Everything I have bought from blindster has been great.The shades are high quality and very pretty.
I am very happy with my purchase from Blindster. The solar shades are exactly as I ordered and the quality is great!
I ordered 6 sets of blinds but 2 I had to reorder because they would not open or close.
These are top quality blinds and the website is easy to navigate. Delivered on time (even during the Holidays~) and just what we ordered! Better yet- they replaced the ones that WE ordered wrong! I didn't even have to send the wrong ones back! They are everything they say they are and more! I am recommending them to everyone I know!
I ordered about 20 blinds, mostly faux wood horizontal. One had a defect, one was the wrong height. I submitted the photos to customer service and it took 2 weeks plus another week for shipping, and 2 phone calls for Blindster to replace blinds they messed up on. They are OK as long as they get the order right, but if it's not, don't expect any urgency.
I'm sorry you didn't get the service you expected. Please accept our apologies for the delay.
Our requests for expedited service were met, the blinds fit well, and look great. I recommend the company highly.
We received the blind we ordered in a timely manner but unfortunately due to our error we had to order another one. Blindster was easy to work with. We received our new blind and we are happy with the quality and customer service we received.
Easy ordering, great price, Delivered quickly, good quality. Very Satisfied.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I apologize for the delay in shipping and the problems you are having with your shades. I will contact you right away to get the problems remedied.