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From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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Great service, terrific product, easy installation. What more could you want? Oh, the price was half of what other sites charge. We ordered more!
Blinds arrived without any installation hardware, one shade was broken. Contacted customer service, they replied promptly, a week later still haven't recived hardware.
Blind fits well and appears to be good quality. Delivery was within stated time, but at the long end of that.
I've used Blindster to get honeycomb shades and vertical blinds for two entire houses in the last year and a half. The blinds always fit perfectly and their customer service is top notch. Their prices are awesome and I will use them again and again!
I have purchased blinds from Blindster for at least ten years. Their quality has been consistent and the blinds hold up great. I just recently put in a new window and ordered a blind to match the windows that flank it. Even though the shades for the existing windows were ordered about three years ago, the new one matched perfectly and my wall of windows looks great.
What a great way to purchase blinds. They were an Outstanding product, Great time with delivery, & Exceptional pricing.
Great fitting blinds and no problems hanging them. Love the look and lots more light in the living room. Will be looking to upgrade more of my windows with the products from you.
We ordered the blinds and was told to expect about a 10 day to 2 week delivery including building the blinds. Received blinds after some two MONTHS had passed. Was not even told about part of the order being backordered until I made an inquiry as to where our order was. Someone should have notified us.
I'm so sorry for the delay. You are absolutely correct that you were not notified in a timely manner. I apologize for the bad service and the delay. Thank you for your patience.
Helpful people on the phone and they deliver exactly what you order and the quality of the blinds and hardware is excellent. Oh yeah, the prices are very good.
My son was impressed enough with my experience that he ordered blinds for his house from Blindster. Can't go wrong with these folks!
Ordered several blinds. One did not fit but their customer service took care of it (after a bit of back and forth). Used them several times and usually everything goes very smoothly.
I'm sorry you aren't happy with our customer service.
All of our factories require photos to show that a blind or shade was made to the wrong size. None of them will remake the shades at no charge without the photos. I will call you to get this resolved.
Great customer service, fast delivery, best on the market for the price!
The blinds are perfect. I was amazed at how fast they arrived after I ordered them. The color is exactly what was depicted on the web site and I am happy every day when I can block the sun from glaring into my eyes.
I will use this company and will recommend them. The quality of my shades were fabulous and the costumer service was superb. Thank you! Oh and the prices beyond fair.
The website, the ordering process, the price, the service, the communication we're all very satisfactory. I probably should have expected the cheap plastic looking faux wood material for the price, but honestly was a bit underwhelmed. The house full of blinds went into a rental investment property and are truly nicer than the remains of the previous window treatments. If they had been for my own home I would have real regrets. The company offers free samples and I would advise taking advantage of this feature. I did not. I would do business with this company again but I would want to see samples first.
The customer service person was very helpful when I placed my order. They were knowledgeable and had suggestions for the best shade for my purpose.
Ordered 9 rollers and provided accurate measurement and specifications.
5 sun blades came in wrong size. Blindster re-order all 5 five, but I had to pay $15 for each one totaling $75. Although they honored to replace, Customer Service should not have charged $75 for, it is totally their fault for sending wrong size canvas
I'm sorry you had a problem with your order!
I see from our correspondence that you had the problem with your outside mounted shades. Roller Shades are always ordered with the width of the widest part of the shade which is at the top where the mechanisms are located. The fabric will be 1" to 1 1/2" narrower than the ordered width. I see that you have been working with Whitney on your order. Thank you for your understanding.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry you had to wait on your installation brackets. There was a delay on shipping because we had questions about the parts you needed. I apologize for the delay. Your parts were shipped via 2 day air and delivered today. Thank you for your patience.