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Blindster

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Great service
April 15, 2016

Good prices, excellent product and timely delivery.

Date of experience: April 12, 2016
Utah
1 review
0 helpful votes
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Beautiful blinds
April 15, 2016

We measured our windows as suggested on Blindster.com and ordered each blind online. Shipping was fast. The blinds were easy to install and all fit perfectly.

Date of experience: April 12, 2016
Indiana
1 review
0 helpful votes
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Completely Satisfied
April 15, 2016

Ordered a honey comb shade and blinds. Shade went up no problem. There were no instructions in the blind box, but I looked it up on line. Fits perfectly, looks great. I'll be ordering again.

Date of experience: April 12, 2016
Colorado
1 review
0 helpful votes
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Great Service
April 15, 2016

We are very pleased with our blinds. They were delivered in a very short time and they were easy to install. We feel they are very well made and will serve us for many years.

Date of experience: April 12, 2016
California
1 review
0 helpful votes
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Great experience once again
April 15, 2016

This is the third time we have ordered from Blindster, and once again they delivered a great product, for a great price, on time.

Date of experience: April 12, 2016
Kentucky
1 review
1 helpful vote
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Blinds look great!
April 15, 2016

However there was some issue with functionality of the blinds and they were going to send me the parts to make the needed repairs. With continued reaching out and insistence on my part the issue was resolved and I was sent new blinds.
I like that they encourage donating the blinds that aren't functional. Overall I think this is a good company.

Date of experience: April 11, 2016
Florida
1 review
0 helpful votes
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Plantation shutters
April 14, 2016

Shutters came to my house complete with instructions. Everything went together easily and really improved the looks of my breakfast nook. It took longer to dispose of the packaging than it did to install.

Date of experience: April 11, 2016
New York
1 review
0 helpful votes
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Thanks Linda
April 14, 2016

First phone contact very helpful, knowledgeable and professional. Samples were supplied and delivered in a timely fashion and blinds were ordered that same day. Blinds arrived within the allotted time frame. I had to put some logical thought into the hanging process because these were mounted on the outside of the window frame and all worked out well. They are quite handsome.

Date of experience: April 11, 2016
Florida
1 review
0 helpful votes
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My order...
April 14, 2016

Very satisfied with both the products and customer service...

Date of experience: April 11, 2016
Texas
1 review
0 helpful votes
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Blind failure
April 14, 2016

The company said they would replace a faulty blind thanks Blindster

Date of experience: April 11, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you had a problem with blinds. I show that we are sending you new blinds to replace the defective ones. I apologize for the inconvenience and thank you for your patience.

Pennsylvania
1 review
0 helpful votes
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All is well
April 15, 2016

The blinds are up and look great. We had a couple of issues but Blindster resolved them pleasantly and quickly.

Date of experience: April 11, 2016
New Jersey
1 review
0 helpful votes
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Cordless top down bottom up shade.
April 15, 2016

Put in my bathroom. Fits perfect and looks very nice. Color is good. I had made a mistake and thought I had gotten the right shade the first time. However I guess I made a mistake and ordered a regular double cell shade instead of the top down bottom up one. I realized it after it came. Oh no I thought so called and they were so very helpful and we reordered the correct one. It came and is perfect.

Date of experience: April 11, 2016
Florida
1 review
0 helpful votes
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Wonderful blinds
April 14, 2016

Super fast delivery, bargain prices for Quality materials I love the blinds and shades they are the best. I bought from blindster.com before and I will buy from them again they are super good great wonderful!

Date of experience: April 11, 2016
Pennsylvania
1 review
0 helpful votes
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Awesome product Great Price!
April 14, 2016

We are super happy with our blinds. We will be ordering again from blindster!

Date of experience: April 11, 2016
Georgia
1 review
0 helpful votes
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I loved the blinds!
April 14, 2016

They really make my house look really bright! The top down bottom up blinds look amazing in my house.

Date of experience: April 11, 2016
Kentucky
1 review
0 helpful votes
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Great people to deal with.
April 14, 2016

Had questions about the blind I purchased after I received it. I was the one who made the mistake, but they helped me make it right!

Date of experience: April 11, 2016
Utah
1 review
0 helpful votes
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Best Deal Around!
April 15, 2016

The blinds are made out of great quality material, they look great, and easy to install. I believe that Blindster.com is the best deal around.

Date of experience: April 11, 2016
Indiana
1 review
0 helpful votes
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We are a private Christian school reaching out to inner-city children and teenagers in the Chicagoland area, offering an affordable and safe learning center free of drugs, gangs, and other dangers common in the public school systems. In our 38 year existance our school has been through the expected ups and downs. Our teachers get paid but at a fraction of what they could earn somewhere else. One teacher in particular has been faithful for 24 years to our Junior High students, serving with a perfect attendance record, daily loving and training the young people. His classroom curtains have been a shambles for several years, held together with spring clips. He uses a projector for many lessons, and has continued without complaint. We wanted to do something special for him and new shades seemed to be perfect. Blindster.com helped us with samples and different options until we found what we were looking for. Being a classroom it is not prudent to make the room total dark. Your 14% open shades were perfect. We used candy sale funds to order and received our shipment as promised and installed them right away. The teacher was so happy and the shades are gorgeous. The kids were impressed, too. Thank you for providing the opportunity to easily find and order such a good product. To top it all off, your price breaks and sales lowered to original expected cost so much we were able to afford another set for another teacher. Thank you so much.

Date of experience: April 11, 2016
California
1 review
0 helpful votes
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4 stars
April 15, 2016

My items were promptly delivered without a problem. I have not installed them so I am unable to determine if they were not damaged during delivery

Date of experience: April 11, 2016
Arizona
1 review
0 helpful votes
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Girl Friend
April 15, 2016

My Girl friend can't measure and our blinds were off by 1/4" but blindster got me all fixed. Thanks for the help. And don't all the men blame the women for measuring ha ha ha.

Date of experience: April 11, 2016