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At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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Very satisfied with our order, customer service excellent, they contacted us to make sure measurements were accurate, order was packaged very securely, and prompt delivery of product. Love my shutters, and very easy to install!
I ordered three shades. The first problem I've encountered is mismatch of rod length to the window size. One was too short (had to add washers to make up), the other was too long (always a good idea to have a Dremel handy).
The other problem is the CORDLESS SPRING ROLLER - it does not work. The spring is too weak to lift the shade.
GOOD PEOPLE TO DEAL WITH KNOWLEDGEABLE ABOUT THE PRODUCT
AND GIVE YOU GOOD INFORMATION. PLUS TALK TO YOU VERY NICELY.
Convenient, good product, decent price but the ridiculously expensive shipping basically 86'ed any savings.
Once again I chose Blindster because they have a great product at a great price. I love that the blinds fit like a glove, Not OJ's glove.
The web site was very easy to use, the samples I selected came promptly and the blinds I ordered are as described. They were easy to install and look very nice. Overall good experience.
Received my order of blinds in the expected time frame. Blinds fit my windows and looked good. The quality of the blinds was good and what I expected.
Blindster makes a promise of satisfaction. The custom blind I ordered was damaged in shipping when it arrived. I simply sent an email explaining the problem, in a few days I had a new blind. No hassel. Thanks so much.
The cordless shades I ordered where exactly what I want good product.
Ordering was super simple. The blinds came in the time they promised. They fit perfectly and look so much nicer than our old mini-blinds.
Blindster was very quick at processing the order and all was excellent quality. Thank you.
We received 3 packages total. 2 were blinds wrapped in qty of 4 and one in qty of 5, these were wrapped tightly in a bundle of individual boxes and they came in overall in pretty good shape. The blinds inside these packages were all OK. The third package was a box about the size of what a dishwasher machine would fit into. And there were three blinds in there, 2 were still somewhat in the original packaging, the third was loose and all over the box. Amazingly it was only slightly damaged in the head track, and the valance had a scuff mark. They have said both will be replaced and we are waiting to get the new one in. So overall it worked out great, the blinds are good quality and operate nicely.
Ordered 2" blinds for odd size Windows and they fit and look wonderful. Then ordered micro blinds for doors and again fit and look wonderful. Couldn't be happier. Thank you Blindster.
Extremely helpful and supportive staff. Helped with all my questions and delivered early! I would use again for sure. Great price and value.
I measured like they said to do and the blinds fit like a charm. The only drawback in ordering online is that you always wonder if the color or texture is what you want since you can't see it in person. The color I picked wasn't exactly what I wanted, but it was close enough and the blinds look great. I'm happy with the purchase.
Product was of very good quality. Very happy. We plan to buy more later on.
Answer: Hi Marlene, thank you for your question! For assistance with window treatments, please feel free to contact our customer service at [email protected] or 1-888-256-8672, Mon-Fri 8a-5p CST.


I'm sorry you aren't happy with your shades. You can certainly return them under our Satisfaction Guarantee for a refund. I will send you the information right away.