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Blindster

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
How would you rate Blindster?
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

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Utah
1 review
0 helpful votes
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Fancy new Roman Shade
April 16, 2016

Came quickly, came right. Nice material, hang, love it!

Date of experience: April 13, 2016
California
1 review
0 helpful votes
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Extremely satisfied
April 16, 2016

Very satisfied with our order, customer service excellent, they contacted us to make sure measurements were accurate, order was packaged very securely, and prompt delivery of product. Love my shutters, and very easy to install!

Date of experience: April 13, 2016
Minnesota
1 review
0 helpful votes
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From bad to worse
April 16, 2016

I ordered three shades. The first problem I've encountered is mismatch of rod length to the window size. One was too short (had to add washers to make up), the other was too long (always a good idea to have a Dremel handy).
The other problem is the CORDLESS SPRING ROLLER - it does not work. The spring is too weak to lift the shade.

Date of experience: April 13, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you aren't happy with your shades. You can certainly return them under our Satisfaction Guarantee for a refund. I will send you the information right away.

Ohio
1 review
0 helpful votes
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VERY GREAT OUTSTANDING SERVICES
April 16, 2016

GOOD PEOPLE TO DEAL WITH KNOWLEDGEABLE ABOUT THE PRODUCT

AND GIVE YOU GOOD INFORMATION. PLUS TALK TO YOU VERY NICELY.

Date of experience: April 13, 2016
Georgia
1 review
0 helpful votes
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Not bad!
April 16, 2016

Convenient, good product, decent price but the ridiculously expensive shipping basically 86'ed any savings.

Date of experience: April 13, 2016
Texas
1 review
0 helpful votes
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Fit like a glove
April 16, 2016

Once again I chose Blindster because they have a great product at a great price. I love that the blinds fit like a glove, Not OJ's glove.

Date of experience: April 13, 2016
California
1 review
0 helpful votes
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Great blinds
April 16, 2016

The web site was very easy to use, the samples I selected came promptly and the blinds I ordered are as described. They were easy to install and look very nice. Overall good experience.

Date of experience: April 13, 2016
New York
1 review
0 helpful votes
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Very happy with the purchase. It fits great and it looks even better

Date of experience: April 13, 2016
New Jersey
1 review
0 helpful votes
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New blinds
April 16, 2016

Great blinds, responsibly priced and fast shipping.

Date of experience: April 13, 2016
Minnesota
1 review
0 helpful votes
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Happy with blinds
April 16, 2016

Received my order of blinds in the expected time frame. Blinds fit my windows and looked good. The quality of the blinds was good and what I expected.

Date of experience: April 13, 2016
Tennessee
1 review
0 helpful votes
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Promise kept
April 16, 2016

Blindster makes a promise of satisfaction. The custom blind I ordered was damaged in shipping when it arrived. I simply sent an email explaining the problem, in a few days I had a new blind. No hassel. Thanks so much.

Date of experience: April 13, 2016
Massachusetts
2 reviews
0 helpful votes
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Great product
April 15, 2016

The cordless shades I ordered where exactly what I want good product.

Date of experience: April 12, 2016
Georgia
1 review
0 helpful votes
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Ordering was super simple. The blinds came in the time they promised. They fit perfectly and look so much nicer than our old mini-blinds.

Date of experience: April 12, 2016
Nebraska
1 review
0 helpful votes
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Superb experience!
April 15, 2016

Blindster was very quick at processing the order and all was excellent quality. Thank you.

Date of experience: April 12, 2016
Washington
4 reviews
1 helpful vote
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What is in this box?
April 15, 2016

We received 3 packages total. 2 were blinds wrapped in qty of 4 and one in qty of 5, these were wrapped tightly in a bundle of individual boxes and they came in overall in pretty good shape. The blinds inside these packages were all OK. The third package was a box about the size of what a dishwasher machine would fit into. And there were three blinds in there, 2 were still somewhat in the original packaging, the third was loose and all over the box. Amazingly it was only slightly damaged in the head track, and the valance had a scuff mark. They have said both will be replaced and we are waiting to get the new one in. So overall it worked out great, the blinds are good quality and operate nicely.

Date of experience: April 12, 2016
Illinois
1 review
0 helpful votes
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Wonderful
April 15, 2016

Ordered 2" blinds for odd size Windows and they fit and look wonderful. Then ordered micro blinds for doors and again fit and look wonderful. Couldn't be happier. Thank you Blindster.

Date of experience: April 12, 2016
New York
1 review
0 helpful votes
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Great Product!
April 15, 2016

Extremely helpful and supportive staff. Helped with all my questions and delivered early! I would use again for sure. Great price and value.

Date of experience: April 12, 2016
Texas
1 review
0 helpful votes
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Good experience
April 15, 2016

I measured like they said to do and the blinds fit like a charm. The only drawback in ordering online is that you always wonder if the color or texture is what you want since you can't see it in person. The color I picked wasn't exactly what I wanted, but it was close enough and the blinds look great. I'm happy with the purchase.

Date of experience: April 12, 2016
Pennsylvania
1 review
0 helpful votes
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Bedroom blinds
April 15, 2016

Product was of very good quality. Very happy. We plan to buy more later on.

Date of experience: April 12, 2016
Illinois
1 review
0 helpful votes
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Easy to Do
April 15, 2016

Simple to order, quick to receive, quick and easy to install, fine quality

Date of experience: April 12, 2016