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Blindster

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
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Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
169
value
162
shipping
159
returns
53
quality
159
This company responds to reviews on average within 1 day

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Pennsylvania
1 review
0 helpful votes
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Great blinds
April 17, 2016

Had a very good experience with blindster, blinds shipped in timely manner, fit all windows and easy to install.

Date of experience: April 14, 2016
Wyoming
1 review
0 helpful votes
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Window blinds
April 17, 2016

These are great quality, easy to install and pleased with look! Fit perfectly too.
We heard the ad on Rush Limbaugh and tried it.

Date of experience: April 14, 2016
Utah
1 review
0 helpful votes
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Decent blinds!
April 17, 2016

My order came later than promised by at least a week, one blind didn't operate properly, one was damaged. They are working to correct these issues, hopfully it will all work out!

Date of experience: April 13, 2016
California
1 review
0 helpful votes
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Roller shade order
April 17, 2016

Shades were as advertised. Cut perfectly and arrived promptly. When more shades are needed I will definitely order from you again.

Date of experience: April 13, 2016
Montana
1 review
0 helpful votes
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Great service
April 17, 2016

Great and fast service with great explanations and directions for measurement

Date of experience: April 13, 2016
California
1 review
0 helpful votes
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What I needed!
April 17, 2016

The blinds are good quality for the price, I am satisfied. I only wish I had more color selections. Also make sure you underestimate the wdth about. 5 in because he hardware takes up a little space. I had to really shoe-horn one of mine in.

Date of experience: April 13, 2016
Florida
1 review
0 helpful votes
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Install hardware lacking
April 17, 2016

Installation hardware was not practical. Screws should be flush, but protruded to make tight fit difficult. No hole pre-drilled in base of pull down shade. Plastic securing pin broke on first attachment. One side of blind stringer was untied, had to retread through entire blind manually and re-tie. I expected better.

Date of experience: April 13, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you had a problem with your blinds. I will contact you right away to get everything remedied. Thank you for your patience.

New Jersey
1 review
1 helpful vote
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Easy and beautiful
April 17, 2016

The instructions were easy and the installation went well. The faux wood blinds look beautiful in my Craftsman home.

Date of experience: April 13, 2016
Louisiana
1 review
0 helpful votes
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I'm a General Contractor
April 17, 2016

These blinds are the best value I've found in blinds anywhere.

Date of experience: April 13, 2016
District of Columbia
1 review
0 helpful votes
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Plantation shutters
April 17, 2016

Very satisfied with the product and customer service. After I placed my order the company contacted me to ask a few clarifying questions. Got it exactly right.

Date of experience: April 13, 2016
Wisconsin
1 review
0 helpful votes
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Up/Down Blind
April 17, 2016

Very pleased with my purchase of the up/down cellular blind. I ordered the wrong one at first and they ended up sending the correct one with no hassle. Will definitely order more in the future.

Date of experience: April 13, 2016
North Carolina
2 reviews
0 helpful votes
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Good product at a good price
April 17, 2016

The blinds fit perfectly and look very good in our rooms. The information on the website is very helpful when measuring and ordering.

Date of experience: April 13, 2016
Texas
1 review
0 helpful votes
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Very satisfied
April 17, 2016

Looks super great love the product makes your Windows looks so much better so very happy. Thank you

Date of experience: April 13, 2016
Florida
1 review
0 helpful votes
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Great product
April 16, 2016

Looks great and as advertised. Took lill time to put on first time. After the first one it was easy.

Date of experience: April 13, 2016
California
1 review
0 helpful votes
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Great service
April 16, 2016

Delivered on time and measurements were exactly as we ordered

Date of experience: April 13, 2016
Colorado
1 review
0 helpful votes
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The best blinds ever
April 16, 2016

We could not be happier with our blinds, they were the perfect fit and easy to install. We will be ordering more. The best.

Date of experience: April 13, 2016
Oregon
1 review
0 helpful votes
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Just Perfect!
April 16, 2016

Everything went exactly as I had hoped. Everything fit great, was easy to install and color representations on the website were accurate enough to choose colors based on the photos online. The only way it could have gone better is if they shipped an elf in the box to mount them for me.

Date of experience: April 13, 2016
Illinois
1 review
0 helpful votes
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Blind purchase
April 16, 2016

The company is really great! The blinds quality wise were every bit as good as the 3 day blinds we purchased. Much better pricing and quality than smith and noble. My second order of pleated shades got delayed but when I called they found out why and they arrived earlier than the given date. All in all very pleased.

Date of experience: April 13, 2016
Arizona
1 review
0 helpful votes
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Great experience start to finish
April 16, 2016

Great pricing, fast shipping and wonderful products. Does not get better than this! Very pleased with the whole experience and the quality of the blinds.

Date of experience: April 13, 2016
Virginia
1 review
0 helpful votes
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Blinds for entire house
April 16, 2016

We bought blinds for our entire beach house, which is a rental. They were quick to process and deliver the product and we were very happy with the end result.

Date of experience: April 13, 2016