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From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.8 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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Quality of blinds is acceptable, however its taken me 2 months trying to get the
Order completed! First shipment was missing hardware for door blind,; next
Shipment valances were incorrect. Third shipment contained 3 of four replacement valances... which. Were made too big this time! Lets just say there is not the attention
To detail that is needed to make a seamless order, at least in my experience.
Customer service was always happy to try and make it right, but this will probably
Be my first and last order with Blindster.com.
It took a little longer to get these than I expected, but the quality is very nice and the cost was great. If you are not in a big hurry, I recommend blindster.
I have purchased from Blindster twice. The first time everything was perfect. This time one of the larger blinds arrived damaged. I sent in a picture and was sent a new one as promptly as possible. I appreciated that and would buy from them again.
Order was placed, but had to followup on status of completion a couple of weeks after placement. Received no notice that the blinds had shipped until after I received the blinds.
The blinds themselves are very nice and fit the purpose for which they were purchased.
Customer service was very knowledgeable and helped in the proper sizing, measure and direction opening making it easy to order. The quality was excellent and I was sent fabric samples promptly!
I am typically not an internet shopper but this experience will have me ordering again!
Easy to order, fast service! I will definitely use them again!
Easy to order product. Quality of blinds and their look is good. Mine are a recesses fit with mounting at each end. I had slight difficulty mounting the brackets because there was no leeway for my drill. Also my purchase was mini blinds. I would have liked more color selections. Other then that the product was easy to order and delivery was quick. My compliments!
The manufacturer states that the shades are correct in that they do not close completely when down and the veins are not open. That is not what I expect as other brands do close completely. Why have shades that do not close out light. I will probably be returning these. I even sent pictures showing they do not close when on the sill but they do close when about 8" above the sill. They are great when I want more light and have the veins open but would like them closed at times a well to keep out as much light as the fabric will allow.
I'm sorry you are having a problem with your shades.
I will call you directly to see what we can do to get this resolved.
I heard the commercial on the Rush Limbaugh show and decided to get some samples. Ordered two blinds for our living room and they arrived in like 10 days. The blinds are very well made, I'm a contractor, I know when I'm installing quality or garbage.
The price was awesome, we ordered two for the "test drive" and are now ready to continue ordering more for the rest of the house.
Overall excellent experience. One set of blinds had a major production delay, but worked out fine.
Very accommodating when we had to correct our order twice.
We ordered 7 blinds of different sizes and we had some issues but this company went out of its way to correct them. I'm very happy I did business with this company. Trust is a must today and I trust this company.
Easy to install and the sample of the the fabric helped in the decision of what kind of curtain I wanted. Would recommend this website. Was also cheaper then ordering from a local store.
I bought 6 solar shades for a Clubhouse. The price was about 35% less than from Blinds to Go. They came quick, look great. Only problem was I needed some extra stops which they sent after. Also had an endcap broken that they sent a replacement. Would definitely order again from Blindster!
Not bad at all. But just a little less nice than other similar blinds we have purchased. When inside mount, unused back of the bracket very visible when blind is top down. Pull cord splices split a bit too easy.
One of the 5 blinds was the wrong size. I was able to talk with someone, send a picture and get the new one shipped ASAP. Very helpful and accommodating.
Everything was pretty much perfect: the blinds were shipped pretty quickly and the quality was high for a low price. Even the hanging process went well, although the instructions they included did not match the parts with my blinds, so I had to go rogue on that. Even so it was really easy to figure out what needed to be done. I've already recommended blindster to others.
Blinds were delivered quickly and fit perfectly. They were for an upper, 15" window and came with a cord that was also only 15" long - I can't reach it without a stool - something I hadn't anticipated! Called customer service and described the problem and without blinking an eye they graciously sent out a longer replacement cord and clutch, no charge, no hassles. I would definitely do business with them again.
Awesome easy experience, customer rep. Sandra was very helpful with my order, and sent me samples to make sure my colors were the ones I wanted. Turned out I had all the wrong colors so she helped out tremendously... thanks
Blinds fit perfectly and cost less than off the shelf blinds at a home center. They look and function great. Family members will be ordering now that they have seen mine.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm so sorry for all the problems.
I will contact you directly to let you know the status of the new valances and compensating you for your inconvenience.