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Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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It took me awhile to convince myself to order shades on line. The price difference finally convinced me. We read the instructions several times (very user friendly instructions) then we measured several times. Ordering was laid out step by step and was very easy. Shade came before the date estimated and was packaged very well. We could not be more pleased overall and will use them again on our next blind order.
I originally clicked on the style, but had a misunderstanding on the intro page about black out blinds. I later went into the customize and buy section and that section wasn't difficult after I understood exact what fit best for me. The add another option button made the duplicating the order to adjust a different size was nice! Installation was actually much easier than I expected and the blinds are beautiful and work very well for the southern Arizona heat! Also, check closely with how to measure your windows for the blinds.
Great excited to get the blinds! Recommend by relative and sampled before ordering. Great service And proud to be an American. Thank you for your quick service and quality.
Carlton Dennis was a great help. He helped me order the correct size and item to match existing blinds.
Blind shopping with ease! I love the quality of my blinds! I am a repeat customer because Im completely satisfied with my purchase.
Shade is very nice. Installation instructions were very difficult to understand. Tension reel for bottom of chain pull broke during installation. Balance instructions were unclear.
Easy way to order and more affordable. I appreciate the fast delivery of the products. Thank you Thank you
Easy way to order and more affordable.
The order process was easy, the blinds arrived in a timely manner. And they fit perfectly!
Thank You!
Easy process and absolute great customer care. Easy ordering and delivery in a timely manner. Definitively recommend!
Wonderful experience and very happy with products that i ordered! Called to revised order and got resolved quickly.
Wonderful product and easy ordering.
Website was easy to use and there instructions on what to think about before you put in your order. High quality and exactly what we were looking for.
Easy ordering and item is great quality! The blinds arrived quickly and were easy to install. Thank you!
I was disappointed in the quality. They were a very light weight and seemed cheap. Also I thought they were going to be vinyl but they were a light metal. On the other hand, they do the job well and keep out light when closed. The price was good too but I had to pay a handyman $60 to install them and he messed up the drilling holes. I will buy from Blinds again though.
Very complete and easy. I had no problems installing the shades. Much easier then I thought. I highly recommend Blinds.Com
Shutters were made made to order and delivered on time**********************************************
Easy to navigate website. Only isssue was advertised price was with promo code however when item added to cart it reverted to full price necessitating me to type in promo code. This could cause someone to miss the price increase when adding product to cart. Maybe have code auto populate in future. Blinds are great. Installation was simple. The blinds work smoothly. So far so good.
Easy to navigate website. Only isssue was advertised price was with promo code however when item added to cart it reverted to full price necessitating me to type in promo code. This could cause someone to miss the price increase
Hollis is the BEST! Can't wait to refer him to my daughter in law who is a decorator! He helped me with all the options and it was really appreciated!
Answer: They are legit only their service is very poor and be cautious about their satisfaction warranty as it is not what it appears. You will be strung along on all custom orders.
Answer: No, I cannot. 2 months to wait for shipping. Nope, nope, nope!
Answer: I had same question with customer service, they said the labels are created when they go on production lines and can only tracked once they enter USA and was able to track as they said. I also ordered few economy blinds which are made in China for those blinds I was able to track all the way from China from the time they despatched. I reckon FEDEX has some technical limitations in turkey.

