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Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.
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VERY EASY from beginning to end. The Customer Service are friendly and helpful. The blind look Beautiful.
Blinds were exactly what I wanted and the size was perfect. They were relatively easy to mount and look just fine.
Easy instructions to follow for measuring. Very detailed and order recieved fit perfectly. Absolutely love the quality of the blinds and visual from inside and out.
The blinds are very nice. However, the left wand or stick for opening and closing the blinds is too short My husband has to use the old blinds' stick which is longer and easier to reach because the blinds is located behind the kitchen sink. Overall, the quality is good. Thank you!
From using the website to select a couple different products, through ordering to receiving the products, working with Blinds.com was easy and straightforward. I just wish we could have got them sooner.
Received the item I ordered. Installation instructions helped with mounting the rail. Disappointed that only one shade of green was available.
Glad we found Blinds.com
Good selection for window shades. Easy ordering process.
Easy way to order. The ability to order samples is great! Definitely helped us make a choice. Wish the fabric samples were a bit bigger though.
Robert was amazing and so helpful! I feel confident with the items I've ordered and can't wait to receive them!
I really like my blinds and the color I picked. I put them up myself with very few problems. I got better with each blind. Three of the blinds were pretty long at around 73". Soooo, after they have been drawn down for a while, I have to work at it just a bit to put them up. But I think that is to be expected. I will be ordering several more blinds in the future. Thanks.
The website was easy to use and navigate through. The Zebra Shade we ordered and received is exactly what we expected and was very easy to install.
That made it simple to measure and easy to order. Shipping took a little longer, but everything arrived earlier than the estimated date.
The order process was easy. The product colors represented on the website were dead on when i received my order. Easy to navigate website. Easy to make selections.
Website makes it extremely easy to choose the products I wanted and the purchasing process was streamlined and very efficient. Installing was easy, instructions were accurate. Bought previously for old windows, so already knew I would have a good experience,
Web site was easy to navigate and the price was very reasonable. Quite happy with the product and the process. Package arrived in good shape works fine. Exactly what I was looking for!
Excellent choice of colors and options. I have ordered several time now, some of my blinds are almost 10 years old and still in great shape. Very happy with the products, the prices, and the service.
It took me awhile to convince myself to order shades on line. The price difference finally convinced me. We read the instructions several times (very user friendly instructions) then we measured several times. Ordering was laid out step by step and was very easy. Shade came before the date estimated and was packaged very well. We could not be more pleased overall and will use them again on our next blind order.
I originally clicked on the style, but had a misunderstanding on the intro page about black out blinds. I later went into the customize and buy section and that section wasn't difficult after I understood exact what fit best for me. The add another option button made the duplicating the order to adjust a different size was nice! Installation was actually much easier than I expected and the blinds are beautiful and work very well for the southern Arizona heat! Also, check closely with how to measure your windows for the blinds.
Great excited to get the blinds! Recommend by relative and sampled before ordering. Great service And proud to be an American. Thank you for your quick service and quality.
Carlton Dennis was a great help. He helped me order the correct size and item to match existing blinds.
Blind shopping with ease! I love the quality of my blinds! I am a repeat customer because Im completely satisfied with my purchase.
Answer: They are legit only their service is very poor and be cautious about their satisfaction warranty as it is not what it appears. You will be strung along on all custom orders.
Answer: No, I cannot. 2 months to wait for shipping. Nope, nope, nope!
Answer: I had same question with customer service, they said the labels are created when they go on production lines and can only tracked once they enter USA and was able to track as they said. I also ordered few economy blinds which are made in China for those blinds I was able to track all the way from China from the time they despatched. I reckon FEDEX has some technical limitations in turkey.

