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Blinds.com

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
754
quality
2,586
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155,178 reviews

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New York
1 review
0 helpful votes
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Beautiful Room Darkening
March 9, 2024

VERY EASY from beginning to end. The Customer Service are friendly and helpful. The blind look Beautiful.

Date of experience: March 9, 2024
District of Columbia
1 review
0 helpful votes
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Blinds
March 9, 2024

Best place to buy blinds,very good price and delivered within time frame as promised also got correct size.

Date of experience: March 9, 2024
Pennsylvania
4 reviews
0 helpful votes
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Got just what I ordered
March 9, 2024

Blinds were exactly what I wanted and the size was perfect. They were relatively easy to mount and look just fine.

Date of experience: March 9, 2024
South Carolina
1 review
0 helpful votes
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Plantation shutters
March 9, 2024

Easy instructions to follow for measuring. Very detailed and order recieved fit perfectly. Absolutely love the quality of the blinds and visual from inside and out.

Date of experience: March 9, 2024
California
1 review
0 helpful votes
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Pretty Green Blinds
March 9, 2024

The blinds are very nice. However, the left wand or stick for opening and closing the blinds is too short My husband has to use the old blinds' stick which is longer and easier to reach because the blinds is located behind the kitchen sink. Overall, the quality is good. Thank you!

Date of experience: March 8, 2024
Oregon
1 review
0 helpful votes
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Good products
March 8, 2024

From using the website to select a couple different products, through ordering to receiving the products, working with Blinds.com was easy and straightforward. I just wish we could have got them sooner.

Date of experience: March 8, 2024
North Carolina
1 review
0 helpful votes
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Fine Mini-blinds
March 8, 2024
Updated review

Received the item I ordered. Installation instructions helped with mounting the rail. Disappointed that only one shade of green was available.

Date of experience: March 8, 2024

Glad we found Blinds.comGood selection for window...
November 20, 2022
Previous review

Glad we found Blinds.com
Good selection for window shades. Easy ordering process.

Date of experience: November 20, 2022
Florida
1 review
0 helpful votes
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Pretty window shade
March 8, 2024
Updated review

Easy way to order. The ability to order samples is great! Definitely helped us make a choice. Wish the fabric samples were a bit bigger though.

Date of experience: March 8, 2024

Robert was amazing and so helpful!
December 28, 2023
Previous review

Robert was amazing and so helpful! I feel confident with the items I've ordered and can't wait to receive them!

Date of experience: December 28, 2023
Alabama
1 review
0 helpful votes
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Loving my blinds
March 8, 2024
Updated review

I really like my blinds and the color I picked. I put them up myself with very few problems. I got better with each blind. Three of the blinds were pretty long at around 73". Soooo, after they have been drawn down for a while, I have to work at it just a bit to put them up. But I think that is to be expected. I will be ordering several more blinds in the future. Thanks.

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Date of experience: March 8, 2024

So far so good
January 22, 2024
Previous review

So far so good.

Date of experience: January 22, 2024
Maryland
2 reviews
0 helpful votes
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29" Zebra Shade
March 8, 2024

The website was easy to use and navigate through. The Zebra Shade we ordered and received is exactly what we expected and was very easy to install.

Date of experience: March 8, 2024
California
1 review
0 helpful votes
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Easy to measure and order.
March 8, 2024

That made it simple to measure and easy to order. Shipping took a little longer, but everything arrived earlier than the estimated date.

Date of experience: March 8, 2024
California
1 review
0 helpful votes
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First Time Purchase
March 8, 2024

The order process was easy. The product colors represented on the website were dead on when i received my order. Easy to navigate website. Easy to make selections.

Date of experience: March 7, 2024
Texas
2 reviews
0 helpful votes
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New Windows needed new blinds
March 7, 2024

Website makes it extremely easy to choose the products I wanted and the purchasing process was streamlined and very efficient. Installing was easy, instructions were accurate. Bought previously for old windows, so already knew I would have a good experience,

Date of experience: March 7, 2024
Texas
1 review
0 helpful votes
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Great Experience
March 7, 2024

Web site was easy to navigate and the price was very reasonable. Quite happy with the product and the process. Package arrived in good shape works fine. Exactly what I was looking for!

Date of experience: March 7, 2024
Michigan
1 review
0 helpful votes
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EXCELLENT CHOICES AND PRICES!
March 7, 2024

Excellent choice of colors and options. I have ordered several time now, some of my blinds are almost 10 years old and still in great shape. Very happy with the products, the prices, and the service.

Date of experience: March 7, 2024
Virginia
1 review
0 helpful votes
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Great experience
March 7, 2024

It took me awhile to convince myself to order shades on line. The price difference finally convinced me. We read the instructions several times (very user friendly instructions) then we measured several times. Ordering was laid out step by step and was very easy. Shade came before the date estimated and was packaged very well. We could not be more pleased overall and will use them again on our next blind order.

Date of experience: March 7, 2024
Arizona
1 review
0 helpful votes
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I originally clicked on the style, but had a misunderstanding on the intro page about black out blinds. I later went into the customize and buy section and that section wasn't difficult after I understood exact what fit best for me. The add another option button made the duplicating the order to adjust a different size was nice! Installation was actually much easier than I expected and the blinds are beautiful and work very well for the southern Arizona heat! Also, check closely with how to measure your windows for the blinds.

Date of experience: March 6, 2024
Iowa
1 review
0 helpful votes
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Good product and quality
March 6, 2024

Great excited to get the blinds! Recommend by relative and sampled before ordering. Great service And proud to be an American. Thank you for your quick service and quality.

Date of experience: March 6, 2024
Delaware
3 reviews
0 helpful votes
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Easy to order
March 6, 2024

Carlton Dennis was a great help. He helped me order the correct size and item to match existing blinds.

Date of experience: March 5, 2024
Louisiana
1 review
0 helpful votes
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I love my blinds
March 6, 2024

Blind shopping with ease! I love the quality of my blinds! I am a repeat customer because Im completely satisfied with my purchase.

Date of experience: March 5, 2024