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Blinds.com

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
754
quality
2,586
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155,178 reviews

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Texas
1 review
0 helpful votes
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Exactly what my wife wanted.
March 21, 2024

The vertical blinds fit the the two windows perfectly. Easy to install. I had both sets up in 30 minutes. My wife was very pleased with the blinds.

Date of experience: March 11, 2024
California
3 reviews
0 helpful votes
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Wellllll...
March 21, 2024

I was confused on the website, so I wanted to call a sales rep for help. I wanted the top down bottom up blinds, that is specifically why I called. When I got my blinds they were the pull down type. I don't know where I/or it went wrong. They are ok, but not what I wanted.

Date of experience: March 11, 2024
South Carolina
1 review
0 helpful votes
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Great Product
March 21, 2024

Always easy to order and ships out fast. Blinds are very easy to install. I've ordered numerous for my home and business.

Date of experience: March 11, 2024
Washington
1 review
0 helpful votes
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Easy
March 21, 2024

Fast and easy A++++
Well packaged to protect items.
Good communication.
Great website with lots of information for measuring, ordering and installing.

Date of experience: March 11, 2024
Indiana
1 review
0 helpful votes
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Blinds for Great Room
March 21, 2024

Everyone was very helpful. The blinds fit perfectly, the color was what I expected, and I am very happy with the product that I selected.

Date of experience: March 11, 2024
Texas
1 review
0 helpful votes
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Service was great.
March 11, 2024

Very pleased with how easy it was to customize and order the window coverings. I will definitely order from Blinds.com again.

Date of experience: March 11, 2024
Texas
1 review
0 helpful votes
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Never again.
March 20, 2024
Updated review

Rife with errors and bad customer service. Sent wrong replacement parts. Original order was filled incorrectly.

Date of experience: March 10, 2024

Easy to use
January 25, 2024
Previous review

Easy to use

Date of experience: January 24, 2024
California
2 reviews
0 helpful votes
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Excellent Blinds
March 10, 2024

Shopping here is so quick and easy. Very good and helpful hints and instructions. Blinds were just as ordered. Installation was quick and easy, minimal tools required.

Date of experience: March 10, 2024
Nebraska
1 review
0 helpful votes
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The online site was very confusing and not user friendly
I had to call Blinds.com. But the man who helped me was very helpful and answered all my questions beautifully!

Date of experience: March 10, 2024
California
2 reviews
0 helpful votes
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Nice blinds but too bad no cord option not available
March 10, 2024
Updated review

Easy to order, but disappointed that the no cord lift option was not available on the two 16" wide blinds.

Date of experience: March 10, 2024

It was easy and fast
May 28, 2023
Previous review

It was easy and fast

Date of experience: May 27, 2023
New Jersey
1 review
0 helpful votes
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Measure twice.
March 10, 2024

Seemed easy. We overestimated size on one so it's quite tight but that was totally our fault. The shipment arrived about a week earlier than we expected which was fantastic. We are very happy with how it turned out

Date of experience: March 10, 2024
Colorado
1 review
0 helpful votes
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Great purchase
March 10, 2024

Super easy and I was very pleased. The pricing was very competitive too. I will be ordering again when I need more blinds

Date of experience: March 10, 2024
Michigan
1 review
0 helpful votes
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3rd time purchasing from select blinds. I have recommended this company to anyone who is willing to listen about how great the products are and how reasonably priced they are also. We have 2 more rooms to finish and will definitely be ordering again!

Date of experience: March 10, 2024
Indiana
1 review
0 helpful votes
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.
March 10, 2024
Updated review

I have used both online and phone ordering. Both are very efficient and professional and courteous representatives.

Date of experience: March 10, 2024

The site is easy to use and provides full instructions
November 13, 2023
Previous review

The site is easy to use and provides full instructions

Date of experience: November 13, 2023
Kansas
1 review
0 helpful votes
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Satisfied
March 10, 2024

Ordering was easy. Shipment was on time as/when promised. The material is thinner than I anticipated but they work just fine. We are satisfied.

Date of experience: March 10, 2024
Florida
1 review
0 helpful votes
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Good quality for the price
March 10, 2024

Ordered 2". Should have ordered 2 1/2" to match my other blinds but still look good. The pull cords for tilt are WAY too short. Wife has to use an extension grabber to close. Stiff tilt rotation.

Date of experience: March 10, 2024
Massachusetts
1 review
0 helpful votes
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If you can accurately measure your window opening, it's easy to then just pick a style and order it. Easy to follow, great selection

Date of experience: March 10, 2024
Arizona
1 review
0 helpful votes
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Too many mistakes!
March 20, 2024
Updated review

Received the wrong colour valance.
With replacement order - one crucial part was missing.
Will NOT use them again!

Date of experience: March 9, 2024

Very used friendly website
January 25, 2024
Previous review

Very used friendly website.

Date of experience: January 24, 2024
Tennessee
1 review
0 helpful votes
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Happy
March 9, 2024

Easy to shop in the web site, real happy with my Blinds. I will recomend to friends and family display on the page was excelente. Easy to Manager around the web site.

Date of experience: March 9, 2024
Minnesota
1 review
0 helpful votes
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Great customer service
March 9, 2024

Great customer service. Very helpful throughout the entire process. They assisted with the placement of my order and any questions I had.

Date of experience: March 9, 2024