Blinds.comReviews 2,916

Excellent customer service. Extremely helpful and understanding. I have ordered six blinds from Blinds.com and will be ordering another six. I am grateful for the help and assistance. Professional and knowledgeable. This was an easy experience. My order arrived within a few weeks. Perfect. Very happy.

The first blind came broken. I called and had a replacement one sent to me.
The replacement blind arrived and was in good shape.
Thankfully you fixed this without any hassles.
Thank you.

Absolutely perfect buying experience. Blinds delivered on time, perfect fit, I couldn't be happier. Customer service and communication excellent. An absolute five star company.

Ordering wad easy, the blinds arrived promptly. I made an error measuring and the blind was replaced and arrived quickly.

I am always satisfied with the shopping experience, the dependability, promptness with which I receive my orders and the quality of the product.

I ordered top down/bottom up blinds. They worked for a few months until the mechanism broke. The sent a replacement blind at no charge, but we had the same problem. I now have a blind that will not function. Clearly, there is a defect in the mechanism. Cheap product. When I asked to speak with a manager they told me they don't offer that option. There was no recourse. It was extremely frustrating and I will not be ordering from this company again.

The website is easy to manage, and I made the order. The shipping was faster, and the product was received in good condition. But the product comes with a defect, and they can not replace it with a new one.

Easy to order and happy with the product! One of my shades was a bit too long (my fault). But I was able to take a little off and it worked out well.

Easy to order and installation was easy. The quality of the product is good.for custom order the turn around time was quick.

Still in process of installing. The instructions are not easy yo follow. It doesn't appear that the top down and raise from the bottom both have handles to use to keep the shade clean as I thought it was pictured that way on line.

Easy and convenient! So happy with our blinds! They are perfect for our space. Arrived when they said they would and were exactly as described.

Price was great and product very well made. Very pleased with overall experience. Have ordered from them before without problems and will order from them again when I need new blinds.

Determining length was a bit confusing as I mounted the shade on rafters rather than in a window
Should have been a couple inches longer but fortunately there was enough adjustment play with the brackets that it worked

The blind is okay. The color is good. On delivery, the blind was left on the doorstep even though there was a note with instructions on the door. That is unsatisfactory. Luckily my neighbor brought it in. I will think twice before I order again.

I have ordered several times and Blinds.com never disappoints. I will order again. Easy process. Excellent product. Thank you for making the process easy.

Blinds arrived on schedule and fit perfectly. They were very easy to install. I would recommend blinds.com based on how easy this process was

Love the product guarantee with this company! Always helpful every time I have contacted customer support. Strongly recommended to everyone.

After a great experience getting a replacement Levolor Blind from Blinds.com, I decided to next get a custom-sized drapery for a basement bathroom window. Following the measurement guidelines, I carefully measured it... And I was shocked to receive a curtain twice the length of what I ordered.

The customer service rep explained that they had subcontracted my order to a business in Mexico and that manufacturing site decided I needed a double sized curtain so it would 'hang right' on the pole. Yet my measurements had already accounted for the right amount of slack for this.

Given Blinds.com's 'one free replacement per order' guarantee, the customer rep reordered the curtain at *half* the size I needed, thus he felt this would result in a curtain AT the size I wanted. That free replacement just arrived and this time the manufacturing site decided I should only have half again the size ordered, so I now have one curtain twice the length of what I need, and a second curtain a foot short of what I need.

If getting Levolor blinds, I highly recommend Blinds.com. But if you need custom cut drapery, sadly you'll need to go somewhere else...

Great customer service and easy-to-use website. Shipping was very slow, but I was happy with my blinds once they arrived.