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Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I'm replacing all the blinds in my house as they fail with the 2" Faux Wood Blinds. We have a large house so this is going to be a lengthy period of purchases. So far the blinds have been great and so much lighter than the real wood ones that the previous owners put up.
I love that I can go to my account and see the previous orders. The lady that helped me with my sign on was wonderful. Her name was Chasity. The blinds are perfect too. I am replacing my old blinds one at a time as they break with the faux wood blinds. They are much lighter but look like wood. They are wonderful!
A lot of options, which I see as a pro. Ordering/purchasing was pretty simple and straight forward. Manufacture and shipping were fast.
Installation instructions and video were not great; especially not for $700 blinds (although I paid $571 w/ a discount). The plastic pieces seem cheap; again, especially for $700 blinds. Upon installation, a piece of the plastic clip affixed to the blind (i.e. Only one; no extras) broke.
The blind looks nice; I do like the fabric, pattern, aesthetic, but for $700, Im unable to say its worth the cost.
Simple, comprehensive, fast, a lot of options.
Fast and Easy, my initial order was damaged during shipping. Blinds.com quickly sent out a replacement. My new blinds look great, good value.
Great blind and easy to hang. It looks professionally done but I did it all by myself. The hanging instructions were easy to follow. I will order more of these blinds.
The price was fair, the installation was easy, and the blinds work well. One of the blinds has a crease, but I didn't want to deal with returns and wait for a replacement.
Excellent customer service. Extremely helpful and understanding. I have ordered six blinds from Blinds.com and will be ordering another six. I am grateful for the help and assistance. Professional and knowledgeable. This was an easy experience. My order arrived within a few weeks. Perfect. Very happy.
The first blind came broken. I called and had a replacement one sent to me.
The replacement blind arrived and was in good shape.
Thankfully you fixed this without any hassles.
Thank you.
Absolutely perfect buying experience. Blinds delivered on time, perfect fit, I couldn't be happier. Customer service and communication excellent. An absolute five star company.
Ordering wad easy, the blinds arrived promptly. I made an error measuring and the blind was replaced and arrived quickly.
I am always satisfied with the shopping experience, the dependability, promptness with which I receive my orders and the quality of the product.
I ordered top down/bottom up blinds. They worked for a few months until the mechanism broke. The sent a replacement blind at no charge, but we had the same problem. I now have a blind that will not function. Clearly, there is a defect in the mechanism. Cheap product. When I asked to speak with a manager they told me they don't offer that option. There was no recourse. It was extremely frustrating and I will not be ordering from this company again.
The website is easy to manage, and I made the order. The shipping was faster, and the product was received in good condition. But the product comes with a defect, and they can not replace it with a new one.
Easy to order and happy with the product! One of my shades was a bit too long (my fault). But I was able to take a little off and it worked out well.
Easy to order and installation was easy. The quality of the product is good.for custom order the turn around time was quick.
Still in process of installing. The instructions are not easy yo follow. It doesn't appear that the top down and raise from the bottom both have handles to use to keep the shade clean as I thought it was pictured that way on line.
Easy and convenient! So happy with our blinds! They are perfect for our space. Arrived when they said they would and were exactly as described.
Price was great and product very well made. Very pleased with overall experience. Have ordered from them before without problems and will order from them again when I need new blinds.
Determining length was a bit confusing as I mounted the shade on rafters rather than in a window
Should have been a couple inches longer but fortunately there was enough adjustment play with the brackets that it worked
The blind is okay. The color is good. On delivery, the blind was left on the doorstep even though there was a note with instructions on the door. That is unsatisfactory. Luckily my neighbor brought it in. I will think twice before I order again.
I have ordered several times and Blinds.com never disappoints. I will order again. Easy process. Excellent product. Thank you for making the process easy.
Answer: They are legit only their service is very poor and be cautious about their satisfaction warranty as it is not what it appears. You will be strung along on all custom orders.
Answer: No, I cannot. 2 months to wait for shipping. Nope, nope, nope!
Answer: I had same question with customer service, they said the labels are created when they go on production lines and can only tracked once they enter USA and was able to track as they said. I also ordered few economy blinds which are made in China for those blinds I was able to track all the way from China from the time they despatched. I reckon FEDEX has some technical limitations in turkey.

