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Blinds.com Reviews Summary
Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Clear measuring directions. Lots of color/pattern options. Very easy installation. Totally block the light as advertised.
The online ordering experience is clear and easy. The blinds are very high quality. Would order again for all my blinds needs.
Website makes it very easy to shop and select the right product. Aalso very easy to enter your measruments. Always been satisified with the blinds I buy here. Never had an issue. Will be buying here again soon.
Fits perfect, great color works great.The blinds we ordered for a sunroom we had added to the house. I wanted blinds without cords and these did the job.
It was an easy process great communication however there could've been more instructions included. But we figured everything out, and it was fairly simple
Easy to order, great price great quality took a little longer than I wanted to receive but the quality made up for it. I just bought 3 more blinds to complete the house.
Easy to get the measurements, and get this blind ordered, fit well, color of blinds is appropriate, blind move up and down easily,
The blind I ordered came rather quickly and the installation was rather easy which I truly appreciated. I will be ordering another one soon.
Very easy website to use. Instructions to measure windows are easy to follow. Installation was also very easy using basic tools
Easy as 123. I always manage to go wrong somewhere in my ordering tactics but not this time! Everything came out perfect!
Hardware selection inadequate for inside mounting option.
Shade mounting brackets should not be shipped installed on the shade header.
Simply include the shade mounting brackets in a bag with the other hardware items.
Item was as pictured and detailed online. Easy to measure and order. True to delivery date. Actually a couple days early!
Great help from Jerry, designer consultant. She helped us choose the perfect color of roller blinds. We also saved at least 50% by ordering online instead of big box store
The blind selection UI was really nice and I really liked the blinds. It was very easy to configure. 100 character limit for this is kinda silly though
Website is a bit confusing. Customer reps nice however. Took forever to get the exact blinds I wanted. Still don't know as I haven't opened the boxes. Came in three different shipments/times.
Website is a bit confusing. Customer reps nice however
We purchased two shades for our screened in patio. The shades arrived as expected, size was correct, and they are awesome! The color displayed was very close to what we received as well. We are thrilled!
Lots of choices, I like that. I like that I could get samples sent to my home in a timely manner. The color options and fabric options were endless! I was able to find exactly what I needed for the space that I have.
No Problems I had concerns that the delivery wouldn't happen before I left town for an extended time. This was handled efficiently and politely.
Had a question about applying a savings code. This was handled efficiently and politely.
I have ordered blinds from you for my home in Greybull, our home in Mesa AZ and am very pleased with the product & the customer service has been great!
From the business
Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members