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Blinds.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
748
value
107
shipping
112
quality
2,561
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155,201 reviews

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Georgia
2 reviews
0 helpful votes
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Perfect fit
July 3, 2024

Should've gotten these sky light shades sooner exact fit great quality definitely keeps temperature down so air conditioners don't run so much

Date of experience: June 23, 2024
Nebraska
1 review
0 helpful votes
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Great customer care
July 3, 2024

Had a problem with one of my blinds and they took care of it. Good job! One of the wands would not click into place. I asked for a simple repair option, but they sent a whole new blind. Well done!

Date of experience: June 23, 2024
District of Columbia
2 reviews
0 helpful votes
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Blinds.com Recommendation
July 3, 2024
Updated review

Exceptionally fast and efficient. I was very pleased with every aspect of this service and would highly recommend them to you.

Date of experience: June 23, 2024

Very efficient
February 28, 2023
Previous review

Very efficient

Date of experience: February 28, 2023
Utah
1 review
0 helpful votes
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Great blinds
July 3, 2024

We bought the double cell blackout blinds for my daughters room they truly make the room so dark. The installation was simple when following the instructions. The lift open and close easily and help cool her room too.

Date of experience: June 22, 2024
California
1 review
0 helpful votes
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Easy to order and install
July 3, 2024

Very easy to navigate the website and find the sizes and colors I needed. Fast delivery and easy to install. Would definitely recommend.

Date of experience: June 22, 2024
California
2 reviews
0 helpful votes
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Super easy to order and install
July 3, 2024

Quick and easy to use and the blinds fit perfectly! The ordering process was easy and they thoroughly explain how to take each of the window measurements needed to complete my order (with pics) which made it easy to follow.

Date of experience: June 22, 2024
Iowa
1 review
0 helpful votes
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Easy website, great specials. Measurements were exact, quality was as I expected, all parts were included. Easy installation.

Date of experience: June 22, 2024
Michigan
7 reviews
3 helpful votes
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Blinds 2" white, custom size
July 3, 2024

Easy website, good deals. Blinds delivered well packed and marked. Custom sizes perfect. Super easy to install although the instructions were just drawings and a bit confusing.

Date of experience: June 22, 2024
California
1 review
0 helpful votes
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Delivered quickly
July 2, 2024

Great value for the price. Website is easy to navigate and is very user friendly. Items arrived quickly. Would recommend over other products I found online.

Date of experience: June 22, 2024
Oregon
1 review
0 helpful votes
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Look great - easy to install
July 2, 2024

The videos on measuring the windows was helpful as well as at checkout displaying the estimated shipping time. Once we opened the box and pulled out the blinds and hardware, it took about 30 minutes or so to install 2 blinds. They look great!

Date of experience: June 22, 2024
Wisconsin
1 review
0 helpful votes
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Repeat Customer
July 2, 2024

I continually return to this site for quality window coverings and excellent customer service. I have been happy with all purchases and they even sent me a replacement when I ordered the wrong side for the blind pull. Good quality and great service.

Date of experience: June 22, 2024
Virginia
1 review
0 helpful votes
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Fit great!
July 2, 2024

I ordered them, they showed up, easy installation and project is done!...

Date of experience: June 22, 2024
Michigan
1 review
0 helpful votes
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Easy to use :) We love the quality and price of our blinds :) The color goes great with our trim. Our blinds came quickly and were packaged well. They were really easy to put up as well. I highly recommend using blinds.com.

Date of experience: June 22, 2024
New York
1 review
0 helpful votes
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Quick, easy, fair prices
July 2, 2024

I have used Blinds.com a number of times. I find site easy to use, even for an octogenarian.Prices are much lower than buying from a brick and mortar store.

Date of experience: June 22, 2024
Arizona
1 review
0 helpful votes
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So easy and got it on sale! Win win for me. I looked at blinds at several other companies and with them having to be custom, they were several times the price anywhere else. The wood is beautiful and sturdy. They ae very well made.

Date of experience: June 21, 2024
New York
1 review
0 helpful votes
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Everything was great except i was unable to reach your customer service on *******905. This part was a bit frustrating.

Date of experience: June 21, 2024
Washington
1 review
0 helpful votes
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The products were good, the shipping process decent, the installation was also very good. However, the customer service phone lines are impossible to get through to.

Date of experience: June 21, 2024
Washington
1 review
0 helpful votes
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Always 5 stars
July 1, 2024

We've bought from here many times before and it's always an easy shopping experience. The blinds are great quality and fit perfectly.

Date of experience: June 21, 2024
Georgia
1 review
0 helpful votes
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Easy to review products, with solid instructions for measuring. Satisfying option selection. Product was exactly as described and was delivered when indicated upon order.

Date of experience: June 21, 2024
Colorado
1 review
0 helpful votes
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Clear measuring directions. Lots of color/pattern options. Very easy installation. Totally block the light as advertised.

Date of experience: June 20, 2024

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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