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Blinds.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
748
value
107
shipping
112
quality
2,561
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155,201 reviews

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Florida
1 review
0 helpful votes
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Great product selection, instructions and pricing! We are repeat customers since we are always pleased with the blinds.

Date of experience: June 26, 2024
Florida
1 review
0 helpful votes
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Ask all of you questions
July 6, 2024

A little worried about my measurements on my large windows, had to order 2 shades for one window, and could not find a formula on the site for that. Other site said divide by 2, and 1/4". Sizing worked out really good, but you myst make sure the end caps are all the way on, and they take some force to seat all the way. I did order the bedjet shades, but was a little surprised to see they were all plastic, I thought the housings and such would be aluminum but they are not. Mounting brackets are a little tough to deal with also, and get lined up how you want. They do look good installed and seem to work fine, just will see for how long. Happy I guess, but for the price I paid I expected more.

Date of experience: June 25, 2024
Wisconsin
1 review
0 helpful votes
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Great Guarantee
July 6, 2024

Peace of mind knowing that if I am not happy with my order, I can have it replaced. Easy-to-navigate website and fairly quick shipping means I'll definitely be back for additional window treatments.

Date of experience: June 25, 2024
Kentucky
1 review
0 helpful votes
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Easy going...
July 6, 2024

It was easy to find what I was looking for on the site.There was so many choices and colors to pick from. Along with the customize sizing. Will be ordering blinds from here again.

Thank you

Date of experience: June 25, 2024
California
1 review
0 helpful votes
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Great blinds perfect fit
July 5, 2024

Awesome experience
The blinds look great and work perfectly I am very happy with the look and performance
Overall it was a great decision

Date of experience: June 25, 2024
Georgia
1 review
0 helpful votes
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Outstanding, Totally Pleased
July 5, 2024

The blinds were made exactly as I ordered and look great on the windows. There is nothing more to say, but Thank you...

Date of experience: June 25, 2024
Alabama
1 review
0 helpful votes
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Finally right
July 5, 2024
Updated review

Blinds.com kept their promise and sent out another shade since we made a measuring mistake. However, the wrong color was sent. They confirmed that we had ordered a certain color and sent us the correct color and we didn't have to send back the two that were either wrong size or color. Customer service was great!

Date of experience: June 25, 2024

Great sales price and helpful assistance
May 21, 2024
Previous review

Great sales price and helpful assistance.

Date of experience: May 11, 2024
Mississippi
1 review
0 helpful votes
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For those about to rock
July 5, 2024

Very,Very good we salute you! And again we salute over one hundred times enough for the minimum required characters, yes the minimum required characters

Date of experience: June 25, 2024
New York
1 review
0 helpful votes
Follow NICHOLAS G.
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Easy Website to navigate.
I had a problem with the brackets.
Wrong ones were shipped.
Customer service told me I had to order valances but they couldn't price them out. They had to wait for the manufacturer to get back to them. It was then I realized you ere a reseller and not the manufacturer.
Bad news.
I went back to look at my order and realized they shipped the wrong brackets, called CS again and sent pics and customer service rep had them resend the proper brackets.
It is hard for me to recommend a company that is a reseller unless the people I recommend to know how to navigate what exactly they need.

Date of experience: June 24, 2024
Virginia
1 review
0 helpful votes
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Love my new blinds
July 5, 2024

I love love them and they fit perfect and look amazing and got tons of compliments! Love how they went with my new room decor and furniture.I would definitely buy from them again without hesitation in the near future.

Date of experience: June 24, 2024
Tennessee
1 review
0 helpful votes
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Window blinds
July 5, 2024

Loved the blinds, my son hung them for me as soon as I got them. I love them. Would like to order more but they are pretty expensive.

Date of experience: June 24, 2024
Arizona
1 review
0 helpful votes
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Haven't started yet.
July 4, 2024

Looks good so far. Packages arrived with out damage and resting beside the inside front door waiting for me to get off my butt and tackle the procedure of replacing the current blinds with close supervision from my boss, the wife.

Date of experience: June 24, 2024
Maryland
1 review
0 helpful votes
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Love these blinds
July 4, 2024

Nice site. Easy to choose and pick. Easy to install and they look great. I love how they can be down but still show light.Our neighbor had them and we ordered after seeing hers. Cord was a little tricky but we got it.

Date of experience: June 24, 2024
Ohio
1 review
0 helpful votes
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Perfect fit!
July 4, 2024

The blinds were a custom order for we live in an older home with unusual size windows. They fit exactly, are high quality, and look beautiful!

Date of experience: June 23, 2024
Colorado
1 review
0 helpful votes
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Good product
July 4, 2024

Easier than I expected, Just moved from Central City to Grand Junction
Ordered the blinds, they showed up on my door. Everything went well

Date of experience: June 23, 2024
Oklahoma
1 review
0 helpful votes
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It is very easy to order from this company and easy to see.
We have ordered 3 blinds from you and are totally pleased with our purchases.

Date of experience: June 23, 2024
Utah
1 review
0 helpful votes
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Beautiful blinds
July 3, 2024

Very easy to use website. Great tutorials and installation instructions. GREAT customer service. I love my new blinds.

Date of experience: June 23, 2024
California
1 review
0 helpful votes
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Easy to order online. Promo discounts mean a lot, especially when you live in a high-inflation economy such as now. Customer service is always great.

Date of experience: June 23, 2024
Michigan
2 reviews
0 helpful votes
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Latest of many orders for the house and did not disappoint. The website is easy to use and the delivery times are fast, especially for custom fitted blinds.

Date of experience: June 23, 2024
Colorado
1 review
0 helpful votes
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The shutters were apparently built very timely, and you advised they were shipped at that time. But the tracking showed they sat in your facility for over a month. The day after I made an inquiry, FedEx picked them up and delivered them promptly. If they didn't sit in limbo at you facility for 34 days I would be happier. The shutters turned out to be slightly below average.

Date of experience: June 23, 2024

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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