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Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.
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Great product selection, instructions and pricing! We are repeat customers since we are always pleased with the blinds.
A little worried about my measurements on my large windows, had to order 2 shades for one window, and could not find a formula on the site for that. Other site said divide by 2, and 1/4". Sizing worked out really good, but you myst make sure the end caps are all the way on, and they take some force to seat all the way. I did order the bedjet shades, but was a little surprised to see they were all plastic, I thought the housings and such would be aluminum but they are not. Mounting brackets are a little tough to deal with also, and get lined up how you want. They do look good installed and seem to work fine, just will see for how long. Happy I guess, but for the price I paid I expected more.
Peace of mind knowing that if I am not happy with my order, I can have it replaced. Easy-to-navigate website and fairly quick shipping means I'll definitely be back for additional window treatments.
It was easy to find what I was looking for on the site.There was so many choices and colors to pick from. Along with the customize sizing. Will be ordering blinds from here again.
Thank you
Awesome experience
The blinds look great and work perfectly I am very happy with the look and performance
Overall it was a great decision
The blinds were made exactly as I ordered and look great on the windows. There is nothing more to say, but Thank you...
Blinds.com kept their promise and sent out another shade since we made a measuring mistake. However, the wrong color was sent. They confirmed that we had ordered a certain color and sent us the correct color and we didn't have to send back the two that were either wrong size or color. Customer service was great!
Great sales price and helpful assistance.
Very,Very good we salute you! And again we salute over one hundred times enough for the minimum required characters, yes the minimum required characters
Easy Website to navigate.
I had a problem with the brackets.
Wrong ones were shipped.
Customer service told me I had to order valances but they couldn't price them out. They had to wait for the manufacturer to get back to them. It was then I realized you ere a reseller and not the manufacturer.
Bad news.
I went back to look at my order and realized they shipped the wrong brackets, called CS again and sent pics and customer service rep had them resend the proper brackets.
It is hard for me to recommend a company that is a reseller unless the people I recommend to know how to navigate what exactly they need.
I love love them and they fit perfect and look amazing and got tons of compliments! Love how they went with my new room decor and furniture.I would definitely buy from them again without hesitation in the near future.
Loved the blinds, my son hung them for me as soon as I got them. I love them. Would like to order more but they are pretty expensive.
Looks good so far. Packages arrived with out damage and resting beside the inside front door waiting for me to get off my butt and tackle the procedure of replacing the current blinds with close supervision from my boss, the wife.
Nice site. Easy to choose and pick. Easy to install and they look great. I love how they can be down but still show light.Our neighbor had them and we ordered after seeing hers. Cord was a little tricky but we got it.
The blinds were a custom order for we live in an older home with unusual size windows. They fit exactly, are high quality, and look beautiful!
Easier than I expected, Just moved from Central City to Grand Junction
Ordered the blinds, they showed up on my door. Everything went well
It is very easy to order from this company and easy to see.
We have ordered 3 blinds from you and are totally pleased with our purchases.
Very easy to use website. Great tutorials and installation instructions. GREAT customer service. I love my new blinds.
Latest of many orders for the house and did not disappoint. The website is easy to use and the delivery times are fast, especially for custom fitted blinds.
The shutters were apparently built very timely, and you advised they were shipped at that time. But the tracking showed they sat in your facility for over a month. The day after I made an inquiry, FedEx picked them up and delivered them promptly. If they didn't sit in limbo at you facility for 34 days I would be happier. The shutters turned out to be slightly below average.
Answer: They are legit only their service is very poor and be cautious about their satisfaction warranty as it is not what it appears. You will be strung along on all custom orders.
Answer: No, I cannot. 2 months to wait for shipping. Nope, nope, nope!
Answer: I had same question with customer service, they said the labels are created when they go on production lines and can only tracked once they enter USA and was able to track as they said. I also ordered few economy blinds which are made in China for those blinds I was able to track all the way from China from the time they despatched. I reckon FEDEX has some technical limitations in turkey.
Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

