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Blinds.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
753
value
107
shipping
112
quality
2,579
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155,183 reviews

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West Virginia
1 review
0 helpful votes
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Sometimes one tape measureer is different from one another. I hope the 1/2" gape will do it. There is a little extra on the height?

Date of experience: June 28, 2024
Wisconsin
1 review
0 helpful votes
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Easy to buy. We were happy that we were still able to buy a blind that matched blinds we bought several years ago! East to install and looks great.

Date of experience: June 28, 2024
Ohio
3 reviews
0 helpful votes
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JUST WHAT I WAS LOOKING FOR!
July 8, 2024

I was looking for a specific color and found it on your website. The website was easy to navigate, making my research well worth it!

Date of experience: June 28, 2024
California
2 reviews
0 helpful votes
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Great product and customer service
July 8, 2024
Updated review

So easy to figure out how to measure the correct size and the blind that best suits your needs. I am always able to do this without any assistance.

Date of experience: June 28, 2024

Web site easy to use
May 7, 2024
Previous review

Web site easy to use

Date of experience: April 23, 2024
Montana
1 review
0 helpful votes
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Beautiful blinds
July 8, 2024

Michael Steen was the blinds.com rep that helped guide me on measurements, fabrics, and order. He was professional, kind, patient, knowledgeable, honest. This is my 2nd time buying with this company.

Date of experience: June 28, 2024
California
2 reviews
0 helpful votes
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Every Window in my Home now has a Blinds.com blind I think that says it all All my Blinds are what I wanted They Look Great Customer Service was spectacular

Date of experience: June 28, 2024
Florida
1 review
0 helpful votes
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Happy with the product.
July 8, 2024

Easy to install and works well. Happy with the quality of this product! It arrived sooner than anticipated and was packaged well.

Date of experience: June 28, 2024
Minnesota
1 review
0 helpful votes
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Good product
July 7, 2024

Great prices, easy to navigate website and product is top notch, and very easy to install. The measuring and ordering process was perfect and everything looks great.

Date of experience: June 27, 2024
California
2 reviews
0 helpful votes
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This is the third time
July 7, 2024

Easy with great instructions. I Measure my boyfriend put some up and then we close the blinds he he he he he he He he he he he he he

Date of experience: June 27, 2024
Arizona
1 review
0 helpful votes
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Good experience
July 7, 2024

Shade worked well not sure what else I need to say here, but the shade worked well, delivery was a bit long, but overall satisified. Thank you for great service.Delivery took longer than expected but it works well in the bedroom. The window could no hold faux blinds so the shade was a good alternative.

Date of experience: June 27, 2024
Virginia
1 review
0 helpful votes
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Perfect
July 7, 2024

Easy and lots of choices, and very easy to install. It was very easy to use the website, and pic out what i was looking for. The cut the blinds perfect to fit my window.

Date of experience: June 27, 2024
Wisconsin
1 review
0 helpful votes
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Very easy experience, from shopping, Inputting measurements and purchasing. Everything shipped super fast and easy to install.

Date of experience: June 27, 2024
California
1 review
0 helpful votes
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Great quality
July 7, 2024

Easy to customize and select. They quality is utterly amazing for such an affordable price. The instructions for set up were very easy to follow. I've already recommended friends and family to this site. I will be ordering in the future to replace the blinds in my living room.

Date of experience: June 26, 2024
Ohio
1 review
0 helpful votes
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Affordable and classy!
July 7, 2024

The process was easy. I saved 50% off the original price due to a promo code. It was quite a pleasant surprise. Great bargain!

Date of experience: June 26, 2024
Nebraska
1 review
0 helpful votes
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Excellent!
July 7, 2024

I've purchased from Blinds.com before with an excellent experience and quality product. This last order was just as before. Thank you!

Date of experience: June 26, 2024
Arizona
1 review
0 helpful votes
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Quality
July 6, 2024

Blinds delivered quickly, as ordered, perfect fit. Installed in very short time with no problems. Our experience was very good.

Date of experience: June 26, 2024
Texas
1 review
0 helpful votes
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Ordered 9 blinds and all were shipped and delivered at a reasonable time. One blind was the incorrect size but customer service was contacted after reopening from the hurricane and got the replacement blind made and shipped in about another 2 weeks. Overall very satisfied with the quality if the blinds and the service. Would def buy from them again.

Date of experience: June 26, 2024
Oklahoma
1 review
0 helpful votes
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Damaged Light Blockers
July 6, 2024
Updated review

The light blockers for my window arrived damaged - they were "crimped" and unusable. I contacted customer service and am now waiting on the arrival of replacement light blockers.
If THESE arrive also damaged, I will be requesting a refund for them, rather than continue to receive broken products.
The customer service person was very kind and helpful. The actual window coverings are great!

Date of experience: June 26, 2024

Ease of use of the website!
March 4, 2024
Previous review

Ease of use of the website! Love getting a discount, too!

Date of experience: March 4, 2024
California
1 review
0 helpful votes
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Vertical Blinds for houseboat
July 6, 2024
Updated review

Very easy process from receiving sample blind order to placing order and then having the blinds arrive earlier than previous date given.

Date of experience: June 26, 2024

Very easy to verify and place order
August 29, 2023
Previous review

Very easy to verify and place order.

Date of experience: August 29, 2023
Florida
1 review
0 helpful votes
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Very Professional!
July 6, 2024

The entire process from order to delivery was easy and very professional. Blind was delivered in record time and excellent condition. I will definitely use your services if I need any kind of blind in the future. My brother recommended you to me as he has bought several blinds from you too. Thank you so much!

Date of experience: June 26, 2024

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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