Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to buy. We were happy that we were still able to buy a blind that matched blinds we bought several years ago! East to install and looks great.
I was looking for a specific color and found it on your website. The website was easy to navigate, making my research well worth it!
So easy to figure out how to measure the correct size and the blind that best suits your needs. I am always able to do this without any assistance.
Michael Steen was the blinds.com rep that helped guide me on measurements, fabrics, and order. He was professional, kind, patient, knowledgeable, honest. This is my 2nd time buying with this company.
Easy to install and works well. Happy with the quality of this product! It arrived sooner than anticipated and was packaged well.
Great prices, easy to navigate website and product is top notch, and very easy to install. The measuring and ordering process was perfect and everything looks great.
Easy with great instructions. I Measure my boyfriend put some up and then we close the blinds he he he he he he He he he he he he he
Shade worked well not sure what else I need to say here, but the shade worked well, delivery was a bit long, but overall satisified. Thank you for great service.Delivery took longer than expected but it works well in the bedroom. The window could no hold faux blinds so the shade was a good alternative.
Easy and lots of choices, and very easy to install. It was very easy to use the website, and pic out what i was looking for. The cut the blinds perfect to fit my window.
Very easy experience, from shopping, Inputting measurements and purchasing. Everything shipped super fast and easy to install.
Easy to customize and select. They quality is utterly amazing for such an affordable price. The instructions for set up were very easy to follow. I've already recommended friends and family to this site. I will be ordering in the future to replace the blinds in my living room.
The process was easy. I saved 50% off the original price due to a promo code. It was quite a pleasant surprise. Great bargain!
I've purchased from Blinds.com before with an excellent experience and quality product. This last order was just as before. Thank you!
Blinds delivered quickly, as ordered, perfect fit. Installed in very short time with no problems. Our experience was very good.
Ordered 9 blinds and all were shipped and delivered at a reasonable time. One blind was the incorrect size but customer service was contacted after reopening from the hurricane and got the replacement blind made and shipped in about another 2 weeks. Overall very satisfied with the quality if the blinds and the service. Would def buy from them again.
The light blockers for my window arrived damaged - they were "crimped" and unusable. I contacted customer service and am now waiting on the arrival of replacement light blockers.
If THESE arrive also damaged, I will be requesting a refund for them, rather than continue to receive broken products.
The customer service person was very kind and helpful. The actual window coverings are great!
Ease of use of the website! Love getting a discount, too!
Very easy process from receiving sample blind order to placing order and then having the blinds arrive earlier than previous date given.
Very easy to verify and place order.
The entire process from order to delivery was easy and very professional. Blind was delivered in record time and excellent condition. I will definitely use your services if I need any kind of blind in the future. My brother recommended you to me as he has bought several blinds from you too. Thank you so much!
Answer: They are legit only their service is very poor and be cautious about their satisfaction warranty as it is not what it appears. You will be strung along on all custom orders.
Answer: No, I cannot. 2 months to wait for shipping. Nope, nope, nope!
Answer: I had same question with customer service, they said the labels are created when they go on production lines and can only tracked once they enter USA and was able to track as they said. I also ordered few economy blinds which are made in China for those blinds I was able to track all the way from China from the time they despatched. I reckon FEDEX has some technical limitations in turkey.
Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

