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Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.
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The whole experience was easy and the blinds fit perfectly! They are well made, look beautiful and are easy to install. We are pleased!
Piece of cake! Too many options that all look the same though on the website... Would be nice to have some better filters, or educational materials would be helpful (some quick videos) about the different material types, etc.
Don't order from Blinds.com, save yourself the aggravation we have had to go through. We ordered blinds in May, they claimed to install them by end of May. Now it's July, still no blinds up, which we paid for. They cancelled today and can't come until next week because they are so behind schedule.
Tonight good, pleased with how they handled our needs!
They responded to our in a professional manner and would recommend highly!
I spoke with Cory on the phone and he worked very patiently with us to come up with the correct sizes and colors. The blinds arrived in a timely manner and were exactly what we wanted in color and size.
I am sorry I do not have the words to describe how great I think your company is. You followed thru with everything I asked for in a very timely manner and we couldn't be more pleased
I needed help with the mounting options because I could not find it on the website. The representative was very helpful and the wait was short. I now have an account with this website and ordering is super easy.
Easy ordering and installation process!
Fits perfectly! The only issue was I thought I ordered the blinds that just snapped in the window seal but when arrived has brackets to drill. A little disappointed with that but made it work!
I have ordered for several years now, and never, ever had any problems with my orders. Ordering is a breeze and the installation of cellular blind is equally simple.
Have ordered several times before. Always a simple and fast process.
Knowledgeable and helpful help over the phone to give me confidence to order your product! Representative was able to answer all of my questions. The replacement blind was a perfect fit!
Kim, design consultant was helpful
Received samples quickly & easy blind order process
Having trouble with one blind staying down
Yesenia was very helpful with answering all of our questions and concerns about measuring. Installation is set for end of month
Once I figured out all the spots to fill out it went fine. Lots to choose from for sure. Thanks. Have never order online before. I like what we got but wasn't what I actually thought I was getting.
Once I decided on what type of window treatment I wanted, it was easy. I did use the service to have measurements done for me which was quick and easy. I ordered and once the shade arrived, I was contacted to schedule for installation. It was so nice to have someone install and they were professional and courteous. I would definitely recommend this service and using Blinds.com
Took a little time to determine how to order with my measurements but otherwise was smooth.
Good instructions on how to measure. It was a little unclear how to andd additional items not the same size on the same order. I eventually figured it out.
Good instructions on how to measure. It was a little unclear how to order additional items not the same size.
Great will use again in the future. Easy to order and perfect fit. Blinds work great and the boss is very happy...
Easy to order and select what I wanted. The electric shades are great and work well. They are a massive improvement! They were easy to install and there were many choices of styles and colors.
Easy shopping on your site. I'm returning to order because my original purchase was superb!
And this time, again, perfect fit, look great!
Quick and easy and the Sure-Fit guarantee is wonderful. I originally measured incorrectly on two of my blinds ordered and they were replaced at no additional cost.
Installation was easy and the blinds look and perform great.
Just sorry I do not have more windows needing blinds!
Answer: They are legit only their service is very poor and be cautious about their satisfaction warranty as it is not what it appears. You will be strung along on all custom orders.
Answer: No, I cannot. 2 months to wait for shipping. Nope, nope, nope!
Answer: I had same question with customer service, they said the labels are created when they go on production lines and can only tracked once they enter USA and was able to track as they said. I also ordered few economy blinds which are made in China for those blinds I was able to track all the way from China from the time they despatched. I reckon FEDEX has some technical limitations in turkey.
Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

