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Blinds.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
753
value
107
shipping
112
quality
2,582
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155,181 reviews

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Utah
2 reviews
0 helpful votes
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Excellent Blinds!
July 13, 2024

The whole experience was easy and the blinds fit perfectly! They are well made, look beautiful and are easy to install. We are pleased!

Date of experience: July 3, 2024
Maryland
2 reviews
0 helpful votes
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Blinds
July 13, 2024

I had a very good experience with Blinds.com thank you very much. That is all I have to say. I have nothing else to say. Please

Date of experience: July 2, 2024
New York
1 review
0 helpful votes
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Piece of cake! Too many options that all look the same though on the website... Would be nice to have some better filters, or educational materials would be helpful (some quick videos) about the different material types, etc.

Date of experience: July 2, 2024
California
1 review
0 helpful votes
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Don't order from Blinds.com, save yourself the aggravation we have had to go through. We ordered blinds in May, they claimed to install them by end of May. Now it's July, still no blinds up, which we paid for. They cancelled today and can't come until next week because they are so behind schedule.

Date of experience: July 2, 2024
Illinois
1 review
0 helpful votes
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Great and efficient!
July 13, 2024

Tonight good, pleased with how they handled our needs!
They responded to our in a professional manner and would recommend highly!

Date of experience: July 2, 2024
Texas
1 review
0 helpful votes
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I spoke with Cory on the phone and he worked very patiently with us to come up with the correct sizes and colors. The blinds arrived in a timely manner and were exactly what we wanted in color and size.

Date of experience: July 2, 2024
Washington
2 reviews
0 helpful votes
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I am sorry I do not have the words to describe how great I think your company is. You followed thru with everything I asked for in a very timely manner and we couldn't be more pleased

Date of experience: July 1, 2024
Washington
1 review
0 helpful votes
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Can't wait to see what we got!
July 12, 2024

I needed help with the mounting options because I could not find it on the website. The representative was very helpful and the wait was short. I now have an account with this website and ordering is super easy.

Date of experience: July 1, 2024
California
1 review
0 helpful votes
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10 out of 10 Blinds
July 12, 2024

Easy ordering and installation process!
Fits perfectly! The only issue was I thought I ordered the blinds that just snapped in the window seal but when arrived has brackets to drill. A little disappointed with that but made it work!

Date of experience: July 1, 2024
Colorado
2 reviews
0 helpful votes
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Great product, great service.
July 11, 2024
Updated review

I have ordered for several years now, and never, ever had any problems with my orders. Ordering is a breeze and the installation of cellular blind is equally simple.

Date of experience: July 1, 2024

Have ordered several times before
October 18, 2023
Previous review

Have ordered several times before. Always a simple and fast process.

Date of experience: October 18, 2023
Pennsylvania
1 review
0 helpful votes
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Perfect Fit
July 11, 2024

Knowledgeable and helpful help over the phone to give me confidence to order your product! Representative was able to answer all of my questions. The replacement blind was a perfect fit!

Date of experience: July 1, 2024
Texas
1 review
0 helpful votes
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Overall satisfied
July 11, 2024

Kim, design consultant was helpful
Received samples quickly & easy blind order process
Having trouble with one blind staying down

Date of experience: July 1, 2024
Maryland
1 review
0 helpful votes
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Not yet installed
July 11, 2024

Yesenia was very helpful with answering all of our questions and concerns about measuring. Installation is set for end of month

Date of experience: July 1, 2024
Maine
1 review
0 helpful votes
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First time buyer confusion.
July 10, 2024

Once I figured out all the spots to fill out it went fine. Lots to choose from for sure. Thanks. Have never order online before. I like what we got but wasn't what I actually thought I was getting.

Date of experience: June 30, 2024
Missouri
1 review
0 helpful votes
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Easiest Experience Ever for Window Coverings
July 10, 2024
Updated review

Once I decided on what type of window treatment I wanted, it was easy. I did use the service to have measurements done for me which was quick and easy. I ordered and once the shade arrived, I was contacted to schedule for installation. It was so nice to have someone install and they were professional and courteous. I would definitely recommend this service and using Blinds.com

Date of experience: June 30, 2024

Took a little time to determine how to order with my...
May 24, 2024
Previous review

Took a little time to determine how to order with my measurements but otherwise was smooth.

Date of experience: May 13, 2024
California
1 review
0 helpful votes
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Excellent product for a great price
July 9, 2024
Updated review

Good instructions on how to measure. It was a little unclear how to andd additional items not the same size on the same order. I eventually figured it out.

Date of experience: June 29, 2024

Good instructions on how to measure
May 25, 2024
Previous review

Good instructions on how to measure. It was a little unclear how to order additional items not the same size.

Date of experience: May 15, 2024
Idaho
1 review
0 helpful votes
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Great and fast service
July 8, 2024

Great will use again in the future. Easy to order and perfect fit. Blinds work great and the boss is very happy...

Date of experience: June 28, 2024
Nevada
1 review
0 helpful votes
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Nice blinds
July 8, 2024

Easy to order and select what I wanted. The electric shades are great and work well. They are a massive improvement! They were easy to install and there were many choices of styles and colors.

Date of experience: June 28, 2024
Georgia
1 review
0 helpful votes
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Always a great fit!
July 8, 2024

Easy shopping on your site. I'm returning to order because my original purchase was superb!
And this time, again, perfect fit, look great!

Date of experience: June 28, 2024
Washington
1 review
0 helpful votes
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Quick and easy and the Sure-Fit guarantee is wonderful. I originally measured incorrectly on two of my blinds ordered and they were replaced at no additional cost.
Installation was easy and the blinds look and perform great.
Just sorry I do not have more windows needing blinds!

Date of experience: June 28, 2024

From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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